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Windows 7: Windows Update cannot check for updates - 8007370B error

31 Jul 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

... I'd normally try and give you a command-line instruction for that purpose, but it would fail since both filenames are actually illegal, so the commands would just error out.


My System SpecsSystem Spec
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31 Jul 2015   #12
Bofrok

Windows 7 Home Premium 64 bit
 
 

Ok here's the new log - had to install the Take Ownership reg file before I could delete the two files.


Attached Files
File Type: log CheckSUR.log (394 Bytes, 1 views)
My System SpecsSystem Spec
31 Jul 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - well done.

Now try Windows Update again - do a Check for updates - what happens?
attempt to install ONLY the oldest update found - if it goes in OK, try the rest.
If it fails, post the new windowsupdate.log file
My System SpecsSystem Spec
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31 Jul 2015   #14
Bofrok

Windows 7 Home Premium 64 bit
 
 

Haha I have 60 important updates waiting for me without checking, will take me a while to find the oldest one!

Will get back to you.
My System SpecsSystem Spec
31 Jul 2015   #15
Bofrok

Windows 7 Home Premium 64 bit
 
 

Important Windows updates installed and I got an error on one file:

KB3033929 Error Code 80246007

Log file attached

I did not install any optional updates.


Attached Files
File Type: log WindowsUpdate.log (1.34 MB, 0 views)
My System SpecsSystem Spec
01 Aug 2015   #16
Bofrok

Windows 7 Home Premium 64 bit
 
 

Hi Noel I accidentally turned the PC off last night instead of putting it into Sleep mode and when it shut down it installed a few more updates including KB3033929 which it did successfully.

I have attached the current WindowsUpdate.log in case you want to look at it.

Edit - Since turning the PC on a few more updates have loaded including the one for Windows 10 readiness. I guess all is ok now but will not install until you confirm it is ok to proceed.

Thanks for your assistance so far.


Attached Files
File Type: log WindowsUpdate.log (1.39 MB, 1 views)
My System SpecsSystem Spec
02 Aug 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sounds good
The update log looks pretty good too.
Try installing the rest of the updates, and see what happens.
My System SpecsSystem Spec
02 Aug 2015   #18
Bofrok

Windows 7 Home Premium 64 bit
 
 

All installed with no problems, I guess we are fixed now?
My System SpecsSystem Spec
02 Aug 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sounds like it to me!

Good luck!
My System SpecsSystem Spec
02 Aug 2015   #20
Bofrok

Windows 7 Home Premium 64 bit
 
 

Thanks for all your help Neil I really appreciate it and I can see why you are rated so highly.

I will mark the thread as solved and see when I'm brave enough to do the Win10 update.
My System SpecsSystem Spec
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 Windows Update cannot check for updates - 8007370B error




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