Windows Update cannot check for updates - 8007370B error

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    ... I'd normally try and give you a command-line instruction for that purpose, but it would fail since both filenames are actually illegal, so the commands would just error out.
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  2. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #12

    Ok here's the new log - had to install the Take Ownership reg file before I could delete the two files.
    Windows Update cannot check for updates - 8007370B error Attached Files
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Great! - well done.

    Now try Windows Update again - do a Check for updates - what happens?
    attempt to install ONLY the oldest update found - if it goes in OK, try the rest.
    If it fails, post the new windowsupdate.log file
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  4. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    Haha I have 60 important updates waiting for me without checking, will take me a while to find the oldest one!

    Will get back to you.
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  5. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #15

    Important Windows updates installed and I got an error on one file:

    KB3033929 Error Code 80246007

    Log file attached

    I did not install any optional updates.
    Windows Update cannot check for updates - 8007370B error Attached Files
      My Computer


  6. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    Hi Noel I accidentally turned the PC off last night instead of putting it into Sleep mode and when it shut down it installed a few more updates including KB3033929 which it did successfully.

    I have attached the current WindowsUpdate.log in case you want to look at it.

    Edit - Since turning the PC on a few more updates have loaded including the one for Windows 10 readiness. I guess all is ok now but will not install until you confirm it is ok to proceed.

    Thanks for your assistance so far.
    Windows Update cannot check for updates - 8007370B error Attached Files
    Last edited by Bofrok; 01 Aug 2015 at 06:31.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Sounds good
    The update log looks pretty good too.
    Try installing the rest of the updates, and see what happens.
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  8. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    All installed with no problems, I guess we are fixed now?
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  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    Sounds like it to me!

    Good luck!
      My Computer


  10. Posts : 11
    Windows 7 Home Premium 64 bit
    Thread Starter
       #20

    Thanks for all your help Neil I really appreciate it and I can see why you are rated so highly.

    I will mark the thread as solved and see when I'm brave enough to do the Win10 update.
      My Computer


 
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