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Windows 7: Problem installing Windows 7 SP1 Update - Error 800B0100

20 Jul 2015   #1
JohnA59

Windows 7 Home Edition x64
 
 
Problem installing Windows 7 SP1 Update - Error 800B0100

I've got a problem with the Win 7 SP1 update not installing.

My OS is windows 7 Home Edition 64 bit.

The SP has been refusing to install for the best part of 2 years but hasn't really bothered me but now I have a third party program which won't install if SP1 isn't applied !

I've already run the Windows Update readiness Tool and it's identified 20 files which are corrupt/missing.

I've already run the SURT and here are the files.
The KB2633952. update will not install by itself and the log file indicates it's some of the related files which are causing the problem.

Here's the diagnostics of the system Update Readiness Tool:-

first, the C:\Windows\Logs\CBS\CheckSUR.log :-

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-07-20 01:30

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2421
 Found 20 errors
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10

Unavailable repair files:
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
and in the
C:\Windows\Logs\CBS\CheckSUR.persist.log :-

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-07-20 01:30

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum        Line 1: 
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat        

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 2421
 Found 20 errors
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10

Unavailable repair files:
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_151_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_152_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_153_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_154_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_155_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_156_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_157_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_158_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_159_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_237_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
If someone can do their magic I'd really appreciate it.

Thanks very much
John


My System SpecsSystem Spec
.
29 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll post a fix protocol when I can get to it (probably the weekend! )
My System SpecsSystem Spec
02 Aug 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - j59aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder j59aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

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