Windows 7 Won't Update - error 80072F8F


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Windows 7 Won't Update - error 80072F8F


    My Windows 7 Ultimate (64-bit) won't update. I've tried following what the troubleshooter tells me to do with no solution. Tried searching for people with similar issues still no solution (tried syncing date and time).

    Imgur (1920x1080 size) Image to what control panel shows and troubleshooter results.
    Last edited by ArkBird; 24 Jul 2015 at 00:25. Reason: Added CBS folder files.
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    The problem looks as if it may be the result of a boot virus.

    Code:
    2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
    2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
    2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
    2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:
    I'll post a fix protocol as soon as I can get to it - probably at the weekend.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    NoelDP said:
    The problem looks as if it may be the result of a boot virus.

    Code:
    2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
    2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
    2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
      Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
    2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
    2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:
    I'll post a fix protocol as soon as I can get to it - probably at the weekend.
    Ok thanks.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    I've uploaded a file - abdaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\abdaa
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\abdaa
    or
    DIR E:\abdaa

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\abdaa <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


 

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