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Windows 7: Windows 7 Won't Update - error 80072F8F

23 Jul 2015   #1
ArkBird

Windows 7 Ultimate x64
 
 
Windows 7 Won't Update - error 80072F8F

My Windows 7 Ultimate (64-bit) won't update. I've tried following what the troubleshooter tells me to do with no solution. Tried searching for people with similar issues still no solution (tried syncing date and time).

Imgur (1920x1080 size) Image to what control panel shows and troubleshooter results.


My System SpecsSystem Spec
.
29 Jul 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The problem looks as if it may be the result of a boot virus.

Code:
2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:
I'll post a fix protocol as soon as I can get to it - probably at the weekend.
My System SpecsSystem Spec
29 Jul 2015   #3
ArkBird

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The problem looks as if it may be the result of a boot virus.

Code:
2015-07-23 16:10:49, Info                  CSI    00000333 [SR] Repairing 1 components
2015-07-23 16:10:49, Info                  CSI    00000334 [SR] Beginning Verify and Repair transaction
2015-07-23 16:10:49, Info                  CSI    00000335 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000336 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000337 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    00000338 [SR] Cannot repair member file [l:22{11}]"bootres.dll" of Microsoft-Windows-BootRes, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-23 16:10:49, Info                  CSI    00000339 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
2015-07-23 16:10:49, Info                  CSI    0000033a Hashes for file member \??\C:\Windows\System32\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033b Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-bootres_31bf3856ad364e35_6.1.7601.17514_none_9d42c69298905ee5\bootres.dll do not match actual file [l:22{11}]"bootres.dll" :
  Found: {l:32 b:CMGFv83doy5p/3zZjhY7/n9x3h/rTb5DXXUFcqgfCAk=} Expected: {l:32 b:nmNUQWwRA/uURB6jR9IGRrN4iyr6A5gvHCV5deSEDFw=}
2015-07-23 16:10:49, Info                  CSI    0000033c [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"bootres.dll"; source file in store is also corrupted
2015-07-23 16:10:49, Info                  CSI    0000033d Repair results created:
I'll post a fix protocol as soon as I can get to it - probably at the weekend.
Ok thanks.
My System SpecsSystem Spec
.

02 Aug 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - abdaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\abdaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\abdaa
or
DIR E:\abdaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\abdaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
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 Windows 7 Won't Update - error 80072F8F




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