Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: downloading updates frozed, no errors

03 Aug 2015   #11
queenman

Windows 7 Home Premium x64
 
 

Everything done, new CBS file:http://demo.ovh.eu/en/d3f6cf863a22a44cce67bc761a5f6523/
Note: after whole procedure was done, laptop has frozen during rebooting on black screen before Windows 7 logo appeared, I had to use, again "repair my computer" and startup repair option, then Windows has started properly. The SFC scan has showed that all files have been repaired


My System SpecsSystem Spec
.
03 Aug 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC scan there actually repaired a file that wasn't in the list previously.
This implies continuing corruption - possibly the result of hardware problems, or malware.

What Anti-virus are you using?
Please download and install Malwarebytes Anti-malware (free version) from Malwarebytes | Free Anti-Malware Detection & Removal Software - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Quarantine everything it finds
My System SpecsSystem Spec
03 Aug 2015   #13
queenman

Windows 7 Home Premium x64
 
 

The Malwarebytes Anti-malware has found few bugs, mostly at Heuristic analyse stage, log to look: http://demo.ovh.eu/en/3c9755f09b587e4de23f9919f5aa61ac/
New CBS as well after scanning: http://demo.ovh.eu/en/5cbc36816a60cf03843b5ac4833bc24e/, no errors (?)

I use Spybot - Search & Destroy Anti-malware but not on constantly.

Still cant download any updates, the same stage :/
My System SpecsSystem Spec
.

04 Aug 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

These errors show in the CBS background data, repeatedly...
Code:
2015-08-04 00:16:15, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2015-08-04 00:16:15, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-08-04 00:16:15, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-08-04 00:16:15, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-08-04 00:16:15, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2015-08-04 00:16:15, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
The odd thing is that these errors are usually from failed attempts to install SP1 - and it looks to me as if your system already has SP1 installed.

Please post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
04 Aug 2015   #15
queenman

Windows 7 Home Premium x64
 
 

Hi Noel
Logs as you've asked: http://demo.ovh.eu/en/6de31a39f1c3ea6a59c2da3d69a1d519/
Please note: yesterday, when I was closing my laptop Windows started installing 5 upgrades, so it looks like even i see "downloading upgrades" frozen message on WU some stuff is being downloaded, I had 66 before I've tried, now I have 61. The other thing is I couldn't start up Windows again today, the same black screen before Windows 7 logo appeared, Start up repair didn't help, couldn't find any problem, had to use Last good known configuration and it started up finally, so Im not sure now If that updates are fully installed or not, on what stage system is now

SP1 has been installed, Im sure, i don't even remember when cause that was ages ago
My System SpecsSystem Spec
04 Aug 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me as if some of the WU files have managed to get unregistered.

Open an Elevated Command Prompt, and run the following commands...

Code:
net stop wuauserv 
regsvr32 wuapi.dll /s 
regsvr32 wups.dll /s 
regsvr32 wuaueng.dll /s 
regsvr32 wucltui.dll /s 
regsvr32 wuweb.dll /s 
regsvr32 msxml.dll /s 
regsvr32 msxml2.dll /s 
regsvr32 msxml3.dll /s 
regsvr32 urlmon.dll /s 
regsvr32 softpub.dll /s 
regsvr32 initpki.dll /s 
regsvr32 mssip32.dll /s 
regsvr32 wintrust.dll /s 
regsvr32 dssenh.dll /s 
regsvr32 rsaenh.dll /s 
regsvr32 gpkcsp.dll /s 
regsvr32 sccbase.dll /s 
regsvr32 slbcsp.dll /s 
regsvr32 cryptdlg.dll /s 
regsvr32 jscript.dll /s
net start wuauserv 
 
.
reboot, and try Windows Update again, then post the new windowsupdate.log file.
My System SpecsSystem Spec
04 Aug 2015   #17
queenman

Windows 7 Home Premium x64
 
 

Done everything
WU downloaded all ticked updates, however, it always showed "downloading updates" without any progress, always stayed 0%, even internet connection hasn't showed that anything is downloading, odd.
Anyway, 60 updates downloaded and installed, I have to reboot now, hope laptop won't explode
logs: http://demo.ovh.eu/en/ea59fdd0a9950c83d0fedbca3201a32f/

Edit: Nothing bad happened, WU shows no errors, all updates are installed successfully.
My System SpecsSystem Spec
04 Aug 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Now do another Check for Updates - does everything appear to work normally?
My System SpecsSystem Spec
04 Aug 2015   #19
queenman

Windows 7 Home Premium x64
 
 

Everything looks ok, new updates found to install and now I can see download/installation status notification

Thank you very much for help, I think topic can be closed now
My System SpecsSystem Spec
04 Aug 2015   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!
Good luck!
My System SpecsSystem Spec
Reply

 downloading updates frozed, no errors




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random and different BSOD errors, mostly when downloading.
I'm getting randomly BSOD. Almost every time I'm downloading with utorrent (v 3.30), but not only, the system is crashing. I got different BSOD errors. One is IRQL_NOT_LESS_OR_EQUAL and some errors that point to file names with the .sys extension. I've scaned the computer with Malwarebytes...
BSOD Help and Support
Downloading and installing all updates at once
Hi people, I have come looking for some advice and hopefully a solution. I have now taken over the formatting of laptops at my work place. We buy and sell second hand laptops, so want to erase all data before we sell them. Everything is fine, but the updates take forever, and need you to be...
Windows Updates & Activation
BSOD while downloading/watching movies/idle - Different errors
Hello! i've built this PC a week ago (first time) i installed windows, all the windows updates i could get and drivers from my manufactor(s) sites. However, when i'm downloading a file, or watching a movie, playing games it suddenly BSOD, i looked through the crash files, and almost every crash...
BSOD Help and Support
BSOD when installing/downloading, ntoskrnl.exe errors
Hey everyone. Having some issues with BSODs, generally when I'm downloading games such as League of Legends (using the Pando Media Booster program to do so), when I install/download games through Steam, and even just when I leave the computer on long enough for it to go on standby. While there are...
BSOD Help and Support
Windows 7 Updates Not Downloading
I'm trying to download the new security updates the new activation thing for my copy of Windows 7 Pro but it's not going. Before I click install it says it's download at 68% but won't download anymore. When I manually select to download them all it just goes to 0% and doesn't go anywhere. This...
Windows Updates & Activation
Not Downloading anything, but W7 updates
Ok...here is my issue... I built my computer, installed W7 Pro 64bit, no issues.. Installed some diagnostic programs from my flash... no issues Connected to the net to update windows and drivers...connected fine Windows updated fine..no issues When I go to DL my drivers big issue When I...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App