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Windows 7: Windows 7 Service Pack 1 install error 8024200d

29 Jul 2015   #1
maltr

Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
 
 
Windows 7 Service Pack 1 install error 8024200d

Hi,

I already tried installing different tools (Fixits, Tool System Update Readiness etc.) from Microsoft Knowledge Base - none of them worked.

It neither installs with Windows Update nor with downloading the update manually.

I use windows 7 professional 64bit.

Hope anyone can help because I am at the end of my wisdom

Thanks a lot for your help!


My System SpecsSystem Spec
.
29 Jul 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum maltr.

Try to complete this tutorial.

Windows Update Posting Instructions

It's also helpful if we know more about your system.
This tutorial will help you with your system specs.

System Info - See Your System Specs
My System SpecsSystem Spec
29 Jul 2015   #3
maltr

Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
 
 

Thank you for your answer.

System Readyness tool installed.

SFC /scannow hasn't found any integrity violations.

the zipped CBS log might be to large (like 40 MB) - when I try to upload it it gives me an error. Is there any other way to upload it (or to compress it further - it seems like the max. allowed is 8 mb)

The system is an HP Elite Notebook - a few years old (i7-2670QM @ 2.2GHz, 8 GB Ram, 250 GB SSD)

Thank you.
My System SpecsSystem Spec
.

29 Jul 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Save your logs and wait for Noel and he will tell you exactly how he wants large files downloaded to the forum.
My System SpecsSystem Spec
31 Jul 2015   #5
maltr

Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
 
 

I uploaded it to dropbox - if you need it any other way I can provide that as well

https://www.dropbox.com/s/v4z69nl9hjkbvrc/CBS.zip?dl=0

Thanks a lot for your help
My System SpecsSystem Spec
02 Aug 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The SFC scan results stop in the early stages of the scan - either because you didn't wait for it to complete, or because it crashed.
Please do another SFC /SCANNOW, and reboot before posting a new set of logs.
My System SpecsSystem Spec
02 Aug 2015   #7
maltr

Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
 
 

I did it again as specified: attached you find the txt.

Under this link you find the new CBS file: https://www.dropbox.com/s/2idouv9j4f...82%29.zip?dl=0


Attached Files
File Type: txt sfcdetails.txt (39.7 KB, 2 views)
My System SpecsSystem Spec
03 Aug 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

the SFC scan is clear - and complete this time
Please post your CheckSUR.log file, and the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
04 Aug 2015   #9
maltr

Microsoft Windows 7 Professional 64-Bit 7600 Multiprocessor Free
 
 

Dear Noel,

Thank you - attached you find the two files.

Best


Attached Files
File Type: log CheckSUR.log (395 Bytes, 3 views)
File Type: log WindowsUpdate.log (1.70 MB, 1 views)
My System SpecsSystem Spec
04 Aug 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the critical error sequence, I think...
Code:
2015-08-04	14:43:22:274	15900	30f4	Handler	Starting install of CBS update F9164872-3E27-4410-B4FC-038814549BB1
2015-08-04	14:43:22:654	15900	30f4	Handler	CBS package identity: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
2015-08-04	14:43:22:655	15900	30f4	Handler	Installing express with source=C:\Windows\SoftwareDistribution\Download\433767575943dacb697ee0558fc08c06, workingdir=C:\Windows\SoftwareDistribution\Download\433767575943dacb697ee0558fc08c06
2015-08-04	14:46:16:118	15900	13b4	Handler	WARNING: CBS called ResolveSource
2015-08-04	14:46:20:797	15900	13b4	Handler	FATAL: CBS called Error with 0x800f081f, 
2015-08-04	14:46:20:797	15900	30f4	Handler	FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8024200d
2015-08-04	14:46:20:797	1396	3f3c	AU	>>##  RESUMED  ## AU: Installing update [UpdateId = {5DA03162-868E-4567-80A2-D046B3FB1B09}]
2015-08-04	14:46:20:798	15900	30f4	Handler	:::::::::
2015-08-04	14:46:20:798	1396	3f3c	AU	  # WARNING: Install failed, error = 0x8024200D / 0x8024200D
Open an Elevated Command Prompt, and run the following command

dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514

WAIT until it's completed, then reboot, and try again.

(That command is all one line! - use copy/paste to avoid errors)
My System SpecsSystem Spec
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 Windows 7 Service Pack 1 install error 8024200d




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