Update error code 80072712

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  1. Posts : 11
    Windows 7 Professional 64 bit
       #1

    Update error code 80072712


    Hi guys.
    I had this problem in this particular PC for a couple of years now and just missed all the updates.., but now with the W10 comming I'd love to update it.. but it is failing in most of the old updates, so can't "reach" the W10 update..



    1. Installed SURT,
    2. SFC scan runs suspiciously fast.. it takes just a sec. and reports no problems... so might be fake OK.
    3. Error code is 80072712
    4. Log is bit too big (some cabs inside?) so I have uploaded it in dropbox:

    https://www.dropbox.com/s/lzo0qdb36fb4t5e/CBS.zip?dl=0

    I hope with your help I'll be able to update without reinstalling..
      My Computer


  2. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #2

    bump?!
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Sorry - it's been kinda busy!

    Doesn't look good
    From the CheckSUR...
    Code:
    Checking Packages
    (f)	CSI Unable to Query Store Version	0x00000002
    From the CBS.log...
    Code:
    2015-07-30 10:57:19, Info                  CBS    Exec: Resolving Package: Package_1_for_KB2862330~31bf3856ad364e35~amd64~~6.1.2.0, Update: 2862330-1_neutral_LDR, PinDeployment: amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893
    2015-07-30 10:57:19, Info                  CSI    0000000d Performing 1 operations; 1 are not lock/unlock and follow:
      Stage (1): flags: 8 app: [usb.inf, Version = 6.1.7601.22526, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral]) comp: (null) man: @0x115b118
    2015-07-30 10:57:19, Error                 CSI    0000000e@2015/7/30:07:57:19.851 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(11690): Store corruption detected in function ComponentStore::CRawStoreLayout::CheckFamilyIndexForDeadWinnerComponent expression: (null)
      MissingWinningComponentKey on resource [67]"amd64_usb.inf_31bf3856ad364e35_6.1.7601.17586_none_28d4bd852548d3f5"[gle=0x80004005]
    2015-07-30 10:57:24, Error                 CSI    0000000f (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #22137# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd015001a]
    2015-07-30 10:57:24, Error                 CSI    00000010 (F) HRESULT_FROM_WIN32(14098) #21992# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = usb.inf, Version = 6.1.7601.22526, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_1_for_KB2862330~31bf3856ad364e35~amd64~~6.1.2.0.2862330-1_neutral_LDR", rah = [1]"3", manpath = [154]"\\?\C:\Windows\SoftwareDistribution\Download\eae38647845ac30f6f78b1632e02724c\amd64_usb.inf_31bf3856ad364e35_6.1.7601.22526_none_299f212a3e35e893.manifest", catpath = (null), ed = 0, disp = 0)[gle=0x80073712]
    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer


  4. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    Thanks a lot.
    No need for a "sorry".

    Your voluntarily work is much much appreciated.

    Link: https://www.dropbox.com/s/th3l7reh7u...nents.zip?dl=0
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    From what I can see in the hive, I rather think you're going to have to reinstall - but we'll try this anyhow...

    I've uploaded a file - aeraa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    Code:
    IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY "%userprofile%\desktop\aeraa\COMPONENTS" C:\Windows\System32\config
     
    .
    If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

    Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  6. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    Thx,

    here are the new logs.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Hmm - still the same error!
    OK - maybe I need to add another parameter to the brew...

    I've uploaded a file - aerab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it to your desktop.
    Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

    Create a new System Restore point

    Open an Elevated Command Prompt, and run the following commands.

    Code:
    IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
    REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
    COPY "%userprofile%\desktop\aerab\COMPONENTS" C:\Windows\System32\config
     
    .
    If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

    Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
      My Computer


  8. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Here it is.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    That seems to have done the trick - CheckSUR is happy, at least.

    Does Windows Update work now?
      My Computer


  10. Posts : 11
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    It let me update a few more updates, but more still failed.

    I'll try apply all updates and I'll let you know.
      My Computer


 
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