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Windows 7: Windows Update error 8024402C

10 Aug 2015   #21
Tho1528

Windows 7 Home Premium 64bit
 
 

Doesn't work, still error code 8024402C.


My System SpecsSystem Spec
.
10 Aug 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - here's MS's advice on this error code...
Windows Update error 8024402C - Windows Help
Work through that, and let me know the results - if it still fails, post back with details of your security software, and the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
10 Aug 2015   #23
Tho1528

Windows 7 Home Premium 64bit
 
 

Well, it seems we overlooked something in that document, or can't remember if we tried that already.
It's about the line in the Windows Updates screen where it says You receive updates: Managed by your system administrator
and under that you can click on Check online for updates from Microsoft Update. We did that and it started searching for updates and it found an update to download and install So that seems to work already.
However it was only one single update it found (probably one of the 3 we had to uninstall). However it is approximately half an hour ago since we started the download/installation of the update and it still busy at "downloading and installing updates", but I think that comes to the fact that the update might be big and also the fact that for some apparent reason, my friend's computer has become very slow at installing/uninstalling programs, since 2 years ago aswell. (pretty much during the same time he had the updates issue) But I think that is another story, we'll wait it out for now and I'll come back if anything interesting happens.
My System SpecsSystem Spec
.

10 Aug 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That update is Service Pack 1 - which should have been installed 4 years ago - and is around 700MB!
My System SpecsSystem Spec
10 Aug 2015   #25
Tho1528

Windows 7 Home Premium 64bit
 
 

The installation seem to have worked. Update history said an update called Windows Update-agent 7.6.7600.320 was installed on 10/8/2015 (today)
However we still get the error code when trying to update on the "normal" way (pressing check for updates in stead of clicking on the blue Check online for updates from Microsoft Update beneath it)

Edit: oh you said it's SP1, ok. but the error code thing still isn't fixed. We're trying to do another update again, still searching now.
My System SpecsSystem Spec
10 Aug 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmm - checking back through the thread, it may not have been SP1 - when the check is complete, please post the C:\Windows\windowsupdate.log.
My System SpecsSystem Spec
10 Aug 2015   #27
Tho1528

Windows 7 Home Premium 64bit
 
 

Ok, we checked for updates again through the blue text thingy.
Just take a look at it...:



It's in Dutch, but I guess I won't have to explain it...

So it seems to work when searching for updates with the blue text Check online for updates from Microsoft Update. (not system administrator which is blue in this screenshot, both options have changed position)
Any reason why? And how we could possibly get this to "default"?

Edit: And how should we install the updates? All at once or in groups?
My System SpecsSystem Spec
10 Aug 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

last question is easier than the first...
Here's my preferred methodology for installing the 200+ windows Updates in Vista and Win7...

Note - between each of the below batches of updates, reboot at least once, even if the machine auto-rebooted during the updates. After teh update, do a new Check for Updates. Add any remaining updates or failed updates to the next batch.




1) Install all 'Security Update for Windows'
Reboot
Check for Updates
(some will have failed, and some new ones will have appeared)
2) Install the remaining/new 'Security Update for Windows'
Reboot
Check for Updates
3) Install all ordinary 'Update for Windows'
Reboot
Check for Updates
4) install updates for IE8 - but NOT IE 9/10/11
Reboot
Check for Updates
5) install all other updates EXCEPT .NET ones and IE9/10/11
Reboot
Check for Updates
repeat 5 until there's nothing left in the main window except the .NET and IE upgrades

6) Install all Security Updates for .NET - but nothing else
Reboot
Check for Updates
7) Install all other .NET updates
Reboot
Check for Updates
8) Install IE10 if offered - IE11 should wait if it's still an Optional update.
9) Install the IE10 updates, then install IE11 and update that.
My System SpecsSystem Spec
10 Aug 2015   #29
Tho1528

Windows 7 Home Premium 64bit
 
 

Well we were sortof inpatient and we already started before you posted that
Guess it won't be that much of a deal, will it? Perhaps the IE updates.
What should we do if we would run into trouble after the installation process is finished? Uninstalling all the updates and starting over in the right order will be problematic.
My System SpecsSystem Spec
10 Aug 2015   #30
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Complete your update the best you can following Noel's instruction.

If you run into problems, just post and let Noel know.
My System SpecsSystem Spec
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