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Windows 7: SP1 Update repeatedly failing, error 0x80073712

04 Aug 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - skeaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder skeaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


My System SpecsSystem Spec
.
09 Aug 2015   #12
skreidle

Windows 7 Home Premium 64bit
 
 

Looking forward to it!
My System SpecsSystem Spec
09 Aug 2015   #13
skreidle

Windows 7 Home Premium 64bit
 
 

(Unrelated, could you suggest which forum I should post this issue in?)
My System SpecsSystem Spec
.

09 Aug 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I posted the fix 4 days ago?
please check the thread again
My System SpecsSystem Spec
09 Aug 2015   #15
skreidle

Windows 7 Home Premium 64bit
 
 

Ah! So you did -- I just didn't get an email notification about it, and since it was on page 2 of comments, didn't notice the post on refresh. Unpacked/copied file, running CheckSUR now.
My System SpecsSystem Spec
09 Aug 2015   #16
skreidle

Windows 7 Home Premium 64bit
 
 

Here you go.


Attached Files
File Type: zip CheckSUR_2015-08-09.zip (1.8 KB, 1 views)
My System SpecsSystem Spec
09 Aug 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is happy now

Do a Check for Updates - and attempt to install ONLY the oldest found update - what happens?
My System SpecsSystem Spec
09 Aug 2015   #18
skreidle

Windows 7 Home Premium 64bit
 
 

Found:
Important, Win7SP1x64, KB976932
Optional, MSE Defs update, KB2310138
Optional, Win7 update, KB2977759

Attempted only the first one. Failed almost immediately, error 80070002.
My System SpecsSystem Spec
10 Aug 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - PLease post the following files:

C:\Windows\Logs\CBS.log (and the latest CBSPersist CAB file)
C:\Windows\windowsupdate.log
C:\Windows\inf\setupapi.dev.log
My System SpecsSystem Spec
10 Aug 2015   #20
skreidle

Windows 7 Home Premium 64bit
 
 

Here you go!
My System SpecsSystem Spec
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 SP1 Update repeatedly failing, error 0x80073712




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