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Windows 7: SP1 Update repeatedly failing, error 0x80073712

11 Aug 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be the critical error...
Code:
2015-08-09	16:22:19:094	1112	322c	DnldMgr	  * Downloading from http://au.download.windowsupdate.com/msdownload/update/software/svpk/2011/02/mpsyschk_6b99e1e5d80fd534553accdee972f7f4b3df3eb3.exe to C:\Windows\SoftwareDistribution\Download\d1fa0dec46853ced2c3e446a4e81c538\6b99e1e5d80fd534553accdee972f7f4b3df3eb3 (full file).
2015-08-09	16:22:20:165	1112	322c	DnldMgr	***********  DnldMgr: New download job [UpdateId = {0BC76EFA-678D-4351-A718-77B8A6D7B32A}.105]  ***********
2015-08-09	16:22:20:165	1112	322c	DnldMgr	FATAL: DM:CAgentDownloadManager::ValidateUpdate: DeleteFile failed with 0x80070002.
Please open an Elevated COmmand Prompt, and run the following command -

RD C:\Windows\SoftwareDistribution\Download\d1fa0dec46853ced2c3e446a4e81c538 /S

then do a new Check for Updates and see what happens.


My System SpecsSystem Spec
.
12 Aug 2015   #22
skreidle

Windows 7 Home Premium 64bit
 
 

Not much, because:

C:\Windows\system32>RD C:\Windows\SoftwareDistribution\Download\d1fa0dec46853ced2c3e446a4e81c538 /S
C:\Windows\SoftwareDistribution\Download\d1fa0dec46853ced2c3e446a4e81c538, Are you sure (Y/N)? y
The system cannot find the file specified.
My System SpecsSystem Spec
13 Aug 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...which is roughly what the error was telling us
I'll have to try and find the time to go through the logs again. - back when I do!
My System SpecsSystem Spec
.

13 Aug 2015   #24
skreidle

Windows 7 Home Premium 64bit
 
 

So I downloaded
http://au.download.windowsupdate.com...f4b3df3eb3.exe

and created C:\Windows\SoftwareDistribution\Download\d1fa0dec46853ced2c3e446a4e81c538\6b99e1e5d80fd534553accdee9 72f7f4b3df3eb3

and dropped the file in it (as well as in the d1fa... folder, just in case.)

Check for Updates found 5 important and 1 optional; I attempted install of just the oldest Important (the same SP1).

That failed quickly, error 80246007. (The BITS service is set to Automatic (Delayed Start), and is started.)

Also, the folder I created above was gone.

Ran SURT.

Checked for updates again, ran install of oldest update again. Gradually downloaded from ~88% to 99%, sat there a good while, moved on to Preparing to Install... Installing... still making progress... (I'll keep you posted!)
My System SpecsSystem Spec
13 Aug 2015   #25
skreidle

Windows 7 Home Premium 64bit
 
 

It worked! And the following installation of the rest of the updates worked! All updates successfully completed!

Anything else to check before we call it good?

(Also, any thoughts on the appropriate forum for the network/driver/hardware/OS issue I mentioned previously, and which has gotten no response whatsoever in the General forum?)
My System SpecsSystem Spec
14 Aug 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Can you post the latest CheckSUR results please? - this intrigues me!
My System SpecsSystem Spec
14 Aug 2015   #27
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Question Noel.

Would a MGADiag report show anything of interest?
My System SpecsSystem Spec
14 Aug 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Don't think so - I can see where you're coming from on that - but installing SP1 would have either fixed or made any problem there obvious.
My System SpecsSystem Spec
14 Aug 2015   #29
skreidle

Windows 7 Home Premium 64bit
 
 

Not much to see in CheckSUR.log -- see below -- so I've attached CheckSUR.persist.log.

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-13 19:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1639
No errors detected


Attached Files
File Type: log CheckSUR.persist.log (19.9 KB, 1 views)
My System SpecsSystem Spec
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 SP1 Update repeatedly failing, error 0x80073712




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