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Windows 7: Update Error 080073712 !

04 Aug 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't think I've ever seen a larger COMPONENTS hive!
Most are around 40-45MB, but this is 142MB!

The only reason for that I can imagine is that you have a very large number of MUI packs installed - and Home Premium can't have MUI packs unless it's been hacked to allow them.

Having said that, it's always possible that the error in the file has prevented proper maintenance, with this type of result.
Hopefully, I'll have fixed it when I post the revised file in the am - and your version will come back down in size.

See you in the morning!


My System SpecsSystem Spec
.
05 Aug 2015   #12
Themire

Windows 7 Home Premium x64
 
 

Hi NoelDP
I don't know what to say... I'm not an expert !
I'm waiting for the revised file
Thanks a lot
My System SpecsSystem Spec
05 Aug 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - tmeab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\tmeab\COMPONENTS" C:\Windows\System32\config
 
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
.

05 Aug 2015   #14
Themire

Windows 7 Home Premium x64
 
 

NoelDP
I go on holiday now
I'll be back on August 18th, so I'll test your protocol on my return
Bye and thanks again !
My System SpecsSystem Spec
05 Aug 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Have fun!
My System SpecsSystem Spec
17 Aug 2015   #16
Themire

Windows 7 Home Premium x64
 
 

Hi NoelDP
I"m back from my vacation...
I copied the new file (Component) using your method
As requested, you'll find enclosed the last CheckSUR file


Attached Files
File Type: zip Themire_CheckSUR.zip (840 Bytes, 1 views)
My System SpecsSystem Spec
18 Aug 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK here's the remaining errors from the CheckSUR log -
Code:
Checking Package Manifests and Catalogs
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)	CBS MUM Corrupt	0x00000000	servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum		Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Corrupt Deployment Keyform	0x00000000	appid	0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfd228bdc702	appid and keyform do not match; keyform is wrong.
(f)	CSI Missing Deployment Key	0x00000000	0c2e29793a6..d846f2e205b_31bf3856ad364e35_6.1.7601.21720_e625bfe228bdc702	HKLM\Components\CanonicalData\Deployments
I'll work on the registry errors tonight.
The corrupt MUM files may be amenable to CheckSUR if we do something a little sneaky

Open an Elevated Command Prompt, and run the following commands...

Code:
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum

.
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.


Now run another CheckSUR scan and post the new log.
My System SpecsSystem Spec
18 Aug 2015   #18
Themire

Windows 7 Home Premium x64
 
 

NoelDP,
Thank you for your quick reply !
I applied your instructions but I received a message : "access denied."
I also tried in "safe mode" but same result : "access denied"
Do you want a new CheckSur scan ?
My System SpecsSystem Spec
18 Aug 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - I'll have to play silly wotsits with permissions then

Code:
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	 /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum /A
TAKEOWN /F  C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	 /A
TAKEOWN /F C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum /A

ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	 /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	 /grant Administrators:(F)
ICACLS C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum /grant Administrators:(F)

DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~10.2.9200.16437.mum	
DEL C:\Windows\servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-French~31bf3856ad364e35~~~11.2.9412.0.mum
 
.
Copy/paste the whole lot into an Elevated Command Prompt, and then run the CheckSUR
My System SpecsSystem Spec
18 Aug 2015   #20
Themire

Windows 7 Home Premium x64
 
 

NoelDP,
Here is the result :
- The TAKEOWN code is ok
- The ICACLS code is ko : there is a message (in french) and the translation is around : "The mapping between account names and security IDs was not done"
- Accesenied for the DEL code.
You'll find enclosed the Elevated Command Prompt feedback (in french )
Thanks again


Attached Files
File Type: zip Themire_ECPFeedbackFrench.zip (911 Bytes, 1 views)
My System SpecsSystem Spec
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