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Windows 7: Windows 7 update problems

05 Aug 2015   #1
larryfoster

Windows 7 64 bit
 
 
Windows 7 update problems

Several months ago, Windows stopped updating.
I did everything I could find to do and, finally, gave up

Recently, it started trying to update when I shut down at night.
Every night it tried to install the same 65 updates but always fail.

I mostly get error 8007000D but have also gotten 8007370D.
I have downloaded the SURT tool but it won't install

My issue sounds like this one.

Windows 7 doesn't update with Error Code 8007370B

Any suggestions or help would be greatly appreciated.
Thank you

My CBS zip file is 39 mb; too big to upload.


My System SpecsSystem Spec
.
06 Aug 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
06 Aug 2015   #3
larryfoster

Windows 7 64 bit
 
 

Thank you, NoelDP.

Here are the files


Attached Files
File Type: zip WindowsUpdate.zip (17.9 KB, 2 views)
My System SpecsSystem Spec
.

07 Aug 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I really do need the CBS.log and CheckSUR.log files!
My System SpecsSystem Spec
07 Aug 2015   #5
larryfoster

Windows 7 64 bit
 
 

Thank you for you patience
My CheckSur file is 323MB

Is there a particular file in that folder that I may be able to zip?

I have attached the CBS log
My System SpecsSystem Spec
08 Aug 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR.exe file is the executable you downloaded at 323MB
The Checksur.log file I need is the one in the C:\Windows\Logs\CBS folder. Please zip it and upload it.
There was no SFC data in the CBS log - please upload the two most recent CBSPersist files - you'll have to zip them for upload, as the forum doesn't accept bare .cab files.
My System SpecsSystem Spec
08 Aug 2015   #7
larryfoster

Windows 7 64 bit
 
 

I'm sorry that I'm having trouble understanding and providing you what you need and appreciate your patience with me

The CBS zip files are too big; 13 and 16 Mb.
Is there an alternate way to provide them?
Google drive?

I have no file called Checksur.log

I do have the attached file
My System SpecsSystem Spec
09 Aug 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If there is no CheckSUR.log file, then either you haven't run the CheckSUR/SURT tool as requested, or you have some kind of auto-clean utility deleting log files. If the latter is the case, then please disable it until we have the problem solved.

Please run the tool and then post the resulting log file.
My System SpecsSystem Spec
09 Aug 2015   #9
larryfoster

Windows 7 64 bit
 
 

I hope one of these is what you need.

It took many multiple times to get the SURT to install

Thank you for your continued patience.


Attached Files
File Type: zip CheckSUR (2).zip (807 Bytes, 2 views)
File Type: zip CheckSUR.persist (2).zip (946 Bytes, 0 views)
My System SpecsSystem Spec
09 Aug 2015   #10
larryfoster

Windows 7 64 bit
 
 

I don't know if this helps but got this from C:Windows/Windows Update for 8/9/15


Attached Files
File Type: zip WindowsUpdate (2).zip (76.9 KB, 4 views)
My System SpecsSystem Spec
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