New
#1
Windows 10 from Windows 7 box
Hi all:) Maybe you will be able to help me as I've just spend an hour waiting to speak to someone from Microsoft tech dept. and they didn't helped me at all.
I had win7 box ver installed on my PC, I got notification from win update that W10 is ready for me, so I dl it, but I thought to myself that in case something goes wrong I should burn myself DVD from this W10 image. I did it, I downloaded decryption software from MS website, ISO burning tool also from them and I burn DVD from W10.
Funny enough, during the install of W10 something did go wrong and I had to reinstall it from my DVD but this time I’ve chosen to do fresh installation as I've read that MS will permit existing W7 users to do clean install - http://*******/1f1EeXW . At this point W10 asked me for CD key(which I don't have, I only have CD key to my box ver of W7) so I put down the CD key that I had with my box ver of W7 but W10 displayed massage that there is something wrong with the key.
When I called MS the guy told me that as this is the fresh install and not upgrade I will have to pay for a new W10
So what about this MS announcement that they will permit existing W7 users to perform fresh install??
Is there any way I can use the key from W7 which I paid for here?
Is MS contradicting them self on this?