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Windows 7: Windows 7 activation key blocked after downgrading from 10

10 Aug 2015   #1
Waltc

Windows 7 Pro x64
 
 
Windows 7 activation key blocked after downgrading from 10

Upgraded to Windows 10 with no issues. Couldn't get my audio interface to work because of the driver, no update coming because of the age of the unit. I attempted to roll back to 7 but it said needed files had been deleted. I didn't delete anything and didn't run any cleanup software or any thing like that. The windows.old folder was still there but lots of files missing. I had several folders on the desktop in 7 but when I checked it in windows.old the Desktop folder was completely empty. So I guess it deleted some system files too. So did a clean reinstall of 7 with no problems but then today, 5 or 6 days later, it asked me to activate even though I had done that when I initially installed 7. When I reentered the key it said it was blocked. Here is the diagnostic report. Any help would be appreciated.

Thanks!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-7JKPB
Windows Product Key Hash: qBEV+S8Q47JzmoUXDx9DRhR21sY=
Windows Product ID: 55041-011-1468682-86971
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {0EF195C4-027B-4850-A7FD-FF59145376BF}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Comodo\Dragon\dragon.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0EF195C4-027B-4850-A7FD-FF59145376BF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1468682-86971</PID><PIDType>6</PIDType><SID>S-1-5-21-1984241402-2674266165-2120058878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision WorkStation T5400  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="5"/><Date>20120430000000.000000+000</Date></BIOS><HWID>7ECE3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 55041-00172-011-146868-03-1033-7601.0000-2222015
Installation ID: 016333787932496733739771955864387983191594437944225015
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7JKPB
License Status: Initial grace period
Time remaining: 37800 minute(s) (26 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/10/2015 7:45:26 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:8:2015 16:58
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAHKIyH0SoYnlIVHJDHJCGaupbx8yKmx4oTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		B9K    
  FACP			DELL  		B9K    
  HPET			DELL  		B9K    
  BOOT			DELL  		B9K    
  MCFG			DELL  		B9K    
  SSDT			DELL		st_ex
  ASF!			DELL  		B9K    
  TCPA			DELL  		B9K    
  DMAR			DELL  		B9K    
  SLIC			DELL  		B9K



My System SpecsSystem Spec
.
10 Aug 2015   #2
sml156

Microsoft Windows 7 Ultimate 32-bit 7601
 
 

That's expected behavior upgrading to Windows 10 changes your Win 7 key and blocks it unless someone else has an answer you might be able to phone Windows support and get them to unblock it. You could try to install Windows 10 again with a clean install and see if that fixes your driver problem, If you do install win 10 again if it asks you for a key press skip and it should activate itself
My System SpecsSystem Spec
10 Aug 2015   #3
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I believe one of the problems lies here.
From your log.
Quote:
Windows License Type: Volume MAK
From the bios.

Quote:
PKey>*****-*****-*****-*****-BBBBB<
From the log.
Quote:
Windows Product Key: *****-*****-*****-*****-7JKPB
Where and how did you get your copy of Windows 7 and the COA key??

Nothing is making any sense for me.

Do you have one of these on your computer?

Windows 7 activation key blocked after downgrading from 10-coa-certificate-authenticity.gif


My System SpecsSystem Spec
.

11 Aug 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Quote   Quote: Originally Posted by sml156 View Post
That's expected behavior upgrading to Windows 10 changes your Win 7 key and blocks it unless someone else has an answer you might be able to phone Windows support and get them to unblock it. You could try to install Windows 10 again with a clean install and see if that fixes your driver problem, If you do install win 10 again if it asks you for a key press skip and it should activate itself
Wrong - the upgrade does NOTHING to your Windows 7 Key, and does NOT block it.
MS will NEVER unblock a blocked Key - the closest they come is to issue a new Key.
My System SpecsSystem Spec
11 Aug 2015   #5
Waltc

Windows 7 Pro x64
 
 

I got the computer used and it came with Windows 7 already loaded. I called Microsoft and apparently this is a multi-user key that has indeed been blocked and won't be unblocked. The COA on the computer is Vista Business x32 so I'm now trying to figure out the least expensive upgrade path from it to Windows 7 Pro x64. I don't know if there is one but I confirmed that the activation key on the computer does work.
My System SpecsSystem Spec
11 Aug 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The only current way to upgrade to Windows 7 Pro would be to purchase an OEM System Builder package, and use that to make your current install genuine (by swapping in the Key), or do a clean install with it. Be careful about where you buy your package from - there are a LOT of fakes out there! Note that if you do this, the new license CANNOT be moved to another machine, and will die with this one.

MS no longer sells Upgrade licenses to any OS except Windows 10.

I note that Dell doesn't actually support Windows 7 on this hardware - so make sure that before attempting a clean install that you note all installed drivers and have the proper installers for them!
My System SpecsSystem Spec
11 Aug 2015   #7
Waltc

Windows 7 Pro x64
 
 

Thanks for all the input guys, I really appreciate it. Noel, yes I was aware that Dell didn't support 7 on this machine but I've been running it for about 2 years with no problems. Is there a reputable site or ebay seller you would recommend for trying to get a system builders package?
My System SpecsSystem Spec
11 Aug 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

ONLY use the major retail sellers for purchase of Windows - I reckon 90%+ of eBay and similar vendors are fakes!
My System SpecsSystem Spec
11 Aug 2015   #9
Waltc

Windows 7 Pro x64
 
 

Thanks Noel, I think I will just get a retail copy. I've read that even with builder package there could be issues. Something about how Microsoft did the licensing with Windows 7 specifically.
My System SpecsSystem Spec
11 Aug 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I have no idea what you have read but your chances of finding a Retail copy of Windows 7 is slim to none. You could check a in town reliable retail store and see if they have one hiding on a back shelf.
If you find a Retail copy on line it probable is not a legal copy with a legal COA key.

You can still buy OEM Builders of Windows 7.
My System SpecsSystem Spec
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