Windows 7 activation key blocked after downgrading from 10

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  1. Posts : 5
    Windows 7 Pro x64
       #1

    Windows 7 activation key blocked after downgrading from 10


    Upgraded to Windows 10 with no issues. Couldn't get my audio interface to work because of the driver, no update coming because of the age of the unit. I attempted to roll back to 7 but it said needed files had been deleted. I didn't delete anything and didn't run any cleanup software or any thing like that. The windows.old folder was still there but lots of files missing. I had several folders on the desktop in 7 but when I checked it in windows.old the Desktop folder was completely empty. So I guess it deleted some system files too. So did a clean reinstall of 7 with no problems but then today, 5 or 6 days later, it asked me to activate even though I had done that when I initially installed 7. When I reentered the key it said it was blocked. Here is the diagnostic report. Any help would be appreciated.

    Thanks!

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-*****-*****-7JKPB
    Windows Product Key Hash: qBEV+S8Q47JzmoUXDx9DRhR21sY=
    Windows Product ID: 55041-011-1468682-86971
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {0EF195C4-027B-4850-A7FD-FF59145376BF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150525-0603
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Comodo\Dragon\dragon.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0EF195C4-027B-4850-A7FD-FF59145376BF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-011-1468682-86971</PID><PIDType>6</PIDType><SID>S-1-5-21-1984241402-2674266165-2120058878</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision WorkStation T5400  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="5"/><Date>20120430000000.000000+000</Date></BIOS><HWID>7ECE3B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-011-146868-03-1033-7601.0000-2222015
    Installation ID: 016333787932496733739771955864387983191594437944225015
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7JKPB
    License Status: Initial grace period
    Time remaining: 37800 minute(s) (26 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/10/2015 7:45:26 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:8:2015 16:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAHKIyH0SoYnlIVHJDHJCGaupbx8yKmx4oTFg=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			DELL  		B9K    
      FACP			DELL  		B9K    
      HPET			DELL  		B9K    
      BOOT			DELL  		B9K    
      MCFG			DELL  		B9K    
      SSDT			DELL		st_ex
      ASF!			DELL  		B9K    
      TCPA			DELL  		B9K    
      DMAR			DELL  		B9K    
      SLIC			DELL  		B9K
      My Computer


  2. Posts : 399
    Microsoft Windows 7 Ultimate 32-bit 7601
       #2

    That's expected behavior upgrading to Windows 10 changes your Win 7 key and blocks it unless someone else has an answer you might be able to phone Windows support and get them to unblock it. You could try to install Windows 10 again with a clean install and see if that fixes your driver problem, If you do install win 10 again if it asks you for a key press skip and it should activate itself
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    I believe one of the problems lies here.
    From your log.
    Windows License Type: Volume MAK
    From the bios.

    PKey>*****-*****-*****-*****-BBBBB<
    From the log.
    Windows Product Key: *****-*****-*****-*****-7JKPB
    Where and how did you get your copy of Windows 7 and the COA key??

    Nothing is making any sense for me.

    Do you have one of these on your computer?

    Windows 7 activation key blocked after downgrading from 10-coa-certificate-authenticity.gif
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    sml156 said:
    That's expected behavior upgrading to Windows 10 changes your Win 7 key and blocks it unless someone else has an answer you might be able to phone Windows support and get them to unblock it. You could try to install Windows 10 again with a clean install and see if that fixes your driver problem, If you do install win 10 again if it asks you for a key press skip and it should activate itself
    Wrong - the upgrade does NOTHING to your Windows 7 Key, and does NOT block it.
    MS will NEVER unblock a blocked Key - the closest they come is to issue a new Key.
      My Computer


  5. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #5

    I got the computer used and it came with Windows 7 already loaded. I called Microsoft and apparently this is a multi-user key that has indeed been blocked and won't be unblocked. The COA on the computer is Vista Business x32 so I'm now trying to figure out the least expensive upgrade path from it to Windows 7 Pro x64. I don't know if there is one but I confirmed that the activation key on the computer does work.
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    The only current way to upgrade to Windows 7 Pro would be to purchase an OEM System Builder package, and use that to make your current install genuine (by swapping in the Key), or do a clean install with it. Be careful about where you buy your package from - there are a LOT of fakes out there! Note that if you do this, the new license CANNOT be moved to another machine, and will die with this one.

    MS no longer sells Upgrade licenses to any OS except Windows 10.

    I note that Dell doesn't actually support Windows 7 on this hardware - so make sure that before attempting a clean install that you note all installed drivers and have the proper installers for them!
      My Computer


  7. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #7

    Thanks for all the input guys, I really appreciate it. Noel, yes I was aware that Dell didn't support 7 on this machine but I've been running it for about 2 years with no problems. Is there a reputable site or ebay seller you would recommend for trying to get a system builders package?
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    ONLY use the major retail sellers for purchase of Windows - I reckon 90%+ of eBay and similar vendors are fakes!
      My Computer


  9. Posts : 5
    Windows 7 Pro x64
    Thread Starter
       #9

    Thanks Noel, I think I will just get a retail copy. I've read that even with builder package there could be issues. Something about how Microsoft did the licensing with Windows 7 specifically.
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10

    I have no idea what you have read but your chances of finding a Retail copy of Windows 7 is slim to none. You could check a in town reliable retail store and see if they have one hiding on a back shelf.
    If you find a Retail copy on line it probable is not a legal copy with a legal COA key.

    You can still buy OEM Builders of Windows 7.
      My Computer


 
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