Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot get windows updates

11 Aug 2015   #1
bazza08

windows 7 32bit
 
 
Cannot get windows updates

Hello All
I am hoping for some help with a problem with windows 7 updates! I was getting my laptop ready for windows 10 upgrade, so I thought I would reinstall my windows 7 pro to have a clean start in windows 10, but after reinstalling windows 7 Pro, then activating online, I started downloading updates….. I am not sure how many I installed when I got a BSOD then shut down …. Then kept get BSOD on boot up, I had to use my install DVD to go back to the last restore point, that worked ok but now, when I click on check for windows updates it just hangs I have left it for a couple of hours…
Over the last couple of days I have tried the troubleshooting in control panel, it gets to the part saying checking for updates online and hangs! ……I have also tried renaming the Software Distribution folder in the windows folder, still no joy, I have downloaded and installed the System Update Readiness Tool it installed successfully,….. I have done a SFC scan all ok CBS folder to big to attached???


Your help will be very much appreciated
Bazza08





Attached Files
File Type: log CheckSUR.log (732 Bytes, 1 views)
File Type: log CheckSUR.persist.log (735 Bytes, 0 views)
My System SpecsSystem Spec
.
11 Aug 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
Summary:
Seconds executed: 222
 Found 1 errors
  CBS Catalog Missing Total count: 1

Unavailable repair files:
	servicing\packages\Package_1_for_KB3021917~31bf3856ad364e35~x86~~6.1.1.3.mum
	servicing\packages\Package_1_for_KB3021917~31bf3856ad364e35~x86~~6.1.1.3.cat

I've uploaded a file - bo8aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bo8aa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
12 Aug 2015   #3
bazza08

windows 7 32bit
 
 

Thank you for your very quick response Noel

I am out and about this morning but i will do as you suggest and post later

thanks again

Bazza08

by the way there are three .cab files and another log file in that CBS folder ALL to big to upload!!
My System SpecsSystem Spec
.

Reply

 Cannot get windows updates




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Check for updates keeps running-all installation/updates fail
I have never posted on a forum before so apologies if I am doing this wrong. The problem started when I tried to plug in my (new) iphone to my Dell pc. The device was not detected so I tried to update my itunes software - update failed and I received a Windows 7 error. After searching through...
Windows Updates & Activation
Windows 7 restore to updates, no boot, loop back to updates
Dell Latitude 2120. Windows 7 trying to restore at boot up, loads 18000+ updates then restores again in loop. Safe mode attemp restore lists OS C: as only selectable drive, operating drive is D: <DIR> lookup shows an apple update and delete april of 2013 appears to be when problem started.
Backup and Restore
Windows Updates Fails configuring updates and reverts back
EDIT: Please see my updated information a few posts down. Hello, I'm having issues on a Windows 7 64 bit system. If the updates install, then upon restart it fails configuration and reverts back. Otherwise the the updates will fail and I get the following when using the windows fix it for...
Windows Updates & Activation
Windows wont complete updates, Security Updates KB2604121
Its been doing most of these updates forever, when I go to shut it down it updates but when I wake up in the morning these updates are still not done... It's like they never finish. This happens every night for the past 6 months or so i'm getting tired of it now so i need some help. I've tried...
Windows Updates & Activation
Windows 7 updates same for updates every time it checks for updates
For the past day windows wants to install the same 4 updates over and over, I have windows update set to download and let me choose when to install. I can't understand why I even need them, as I uninstalled net framework. Notice how the update at 8:17 AM., KB2656368, is the same as one of...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App