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Windows 7: Cannot check for Win 7 updates after reserving Win 10

14 Aug 2015   #1
JamesPearlEX

Windows 7 Professional x64
 
 
Cannot check for Win 7 updates after reserving Win 10

I decided to reserve a copy of Windows 10 to potentially install at a later date as I do not have time at the moment. This was an effort in itself as it turns out Windows requires IE11 to be enabled.

However, I did not know that the Windows 10 app would constantly nag you to upgrade and I cancelled my reservation. I cannot check for updates as it just says that I am ready to upgrade to Windows 10 and cannot check for updates without restarting. I have searched around and haven't really found anyone with the same problem.

I have uninstalled the updates below and have also deleted the temporary windows installation files in disc cleanup to get 5GB back.
KB3035583
KB3075851
KB2952664

I still cannot check for updates as it wants me to upgrade to Windows 10. Even though I have deleted the Windows 10 installation files, and the $WINDOWS~.bt folder has gone, I am reluctant to click restart now in Windows update as I don't know what will happen.

Any ideas how to fix this as I would like to be able to get updates?


My System SpecsSystem Spec
.
14 Aug 2015   #2
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by JamesPearlEX View Post
I decided to reserve a copy of Windows 10 to potentially install at a later date as I do not have time at the moment. This was an effort in itself as it turns out Windows requires IE11 to be enabled.

However, I did not know that the Windows 10 app would constantly nag you to upgrade and I cancelled my reservation. I cannot check for updates as it just says that I am ready to upgrade to Windows 10 and cannot check for updates without restarting. I have searched around and haven't really found anyone with the same problem.

I have uninstalled the updates below and have also deleted the temporary windows installation files in disc cleanup to get 5GB back.
KB3035583
KB3075851
KB2952664

I still cannot check for updates as it wants me to upgrade to Windows 10. Even though I have deleted the Windows 10 installation files, and the $WINDOWS~.bt folder has gone, I am reluctant to click restart now in Windows update as I don't know what will happen.

Any ideas how to fix this as I would like to be able to get updates?
Does Windows 10 still appear in Windows Update? If so you'll have to hide it : Windows Update - Hide or Restore Hidden Updates

You'll surely have that too to uninstall kb3068708
My System SpecsSystem Spec
14 Aug 2015   #3
JamesPearlEX

Windows 7 Professional x64
 
 

I can't even hide or check for updates. The only thing I can do is restart my pc to begin the Windows 10 installation.


Attached Thumbnails
Cannot check for Win 7 updates after reserving Win 10-windows-update.png  
My System SpecsSystem Spec
.

14 Aug 2015   #4
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Ahhh...But if you restart from the start menu it shouldn't install any. I mean i've that too but mine is loaded with Windows 10 and i've delayed the date for the install.

I can't check for update too but i know that.

You is a different matter since you have deleted the BT folder and KBs, it should not boot with the new OS. Did you already rebooted since?
My System SpecsSystem Spec
14 Aug 2015   #5
JamesPearlEX

Windows 7 Professional x64
 
 

I've rebooted many times after uninstalling the 3 updates and some other stuff and nothing has happened. I'm tempted just to press the restart button in Windows Update to see what happens as the installation files aren't there anymore.
My System SpecsSystem Spec
14 Aug 2015   #6
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Before try to uninstall the article ID 3068708 i mentionned above. Also try to see in the Task Manager if GWX.exe is still running and kill the process.

PS: I'll be off this week-end days, luckily some around will help too.
My System SpecsSystem Spec
14 Aug 2015   #7
JamesPearlEX

Windows 7 Professional x64
 
 

I just removed the update you mentioned and it hasn't changed the Windows Update page. GWX.exe isn't running.
My System SpecsSystem Spec
14 Aug 2015   #8
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Try the command SFC /SCANNOW as Admin before, reboot and see it again... I telling that manner in case you'll have to reset windows update: Windows Update - Reset and have to re-registred the windows update components, which is the hardest solution.

Wait a little some around will give their advices too.
My System SpecsSystem Spec
14 Aug 2015   #9
JamesPearlEX

Windows 7 Professional x64
 
 

Thanks for your help. I have run the SFC scan and attached the log file, but I've don't know if the corrupted files are of any relevance to my issue. I'll wait for other replies before doing anything else.


Attached Files
File Type: txt sfcdetails.txt (41.0 KB, 2 views)
My System SpecsSystem Spec
14 Aug 2015   #10
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by JamesPearlEX View Post
Thanks for your help. I have run the SFC scan and attached the log file, but I've don't know if the corrupted files are of any relevance to my issue. I'll wait for other replies before doing anything else.
Here one thing that have worked for me without totally reseting Windows Update:

How do I reset Windows Update components?

You can either use the Microsoft fix-it solution (i'd rather do it manually for better control)

Or

Using the manual step by step solution. Start step 1 and step 2 but Skip the steps 3, 4 and 7 and go to step 5 to 9 to start the services.

Hope this help.

PS: The log shows errors on KB3022345, try to see if its still on your system, then uninstall it.
My System SpecsSystem Spec
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 Cannot check for Win 7 updates after reserving Win 10




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