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Windows 7: Windows Update stuck checking.

26 Sep 2015   #11
Requimatic

Windows 7 Home Premium
 
 

Since updating at that point didn't work, I clicked "Next" on the repair tool to see if it had anything to say or do... it tried, but was unable to fix anything. However, it did produce a .cab file with all kinds of fun logs in it (cbs, winupdate, and logs from the tool itself) which I've zipped and attached to this post!




Attached Files
File Type: zip FixDotNet20150926060648381.zip (3.99 MB, 2 views)
My System SpecsSystem Spec
.
26 Sep 2015   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yeurgh - it'll take me an age to go through this lot!
Might get lucky, though
back later.
My System SpecsSystem Spec
26 Sep 2015   #13
Requimatic

Windows 7 Home Premium
 
 

Haha, my apologies! I noticed that the particular instance of CBS.log was well over 300MB for some reason...

But no rush. I'm headed to bed myself but wanted to check this beforehand. I'll check back at random tomorrow, so again, no rush.

Also, thanks!
My System SpecsSystem Spec
.

26 Sep 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CBS.log is more revealing now...
The updates failing, listed by error code, are...

0x8e5e0147 JET_errBadPageLink
KB3074543
KB3046017
KB3078601
KB3087038
KB3078667
KB3087039
KB3078601

0x8e5e0152 JET_errBadParentPageLink
KB3083992
KB3080149
KB3060716
KB3071756

Both these errors appear to relate to a failure to install certificates properly, and seem to result from corruption in the SoftwareDownload folder.

Open an Elevated Command Prompt
Run the following commands
*
NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV
*
reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
*
Install only the oldest update found - and reboot once installed (hopefully!)
then go back to Windows updates and install the others.
If it doesn't install, post the new Windowsupdate.log file.
My System SpecsSystem Spec
26 Sep 2015   #15
Requimatic

Windows 7 Home Premium
 
 

Aha! I'll get to that right now, thanks!
My System SpecsSystem Spec
26 Sep 2015   #16
Requimatic

Windows 7 Home Premium
 
 

Well, it's been sitting here checking for updates for about 10 minutes now.
My System SpecsSystem Spec
26 Sep 2015   #17
UsernameIssues

W7 Pro SP1 64bit
 
 

Let it check for at least 24 hours.
My System SpecsSystem Spec
26 Sep 2015   #18
Requimatic

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Let it check for at least 24 hours.
That seems pretty excessive.

But regardless, it found the same 11 updates that have been available for ~2 months now. There were multiple from 8/11/2015, so I selected one, clicked to install, and it failed instantly. Attached is the new Windows Update log.


Attached Files
File Type: zip WindowsUpdate.zip (186.9 KB, 2 views)
My System SpecsSystem Spec
26 Sep 2015   #19
UsernameIssues

W7 Pro SP1 64bit
 
 

Unfortunately, there are several threads about Windows Update checking "forever". Some forum members get the list of updates within 20 minutes; but more than one member reported that it took about 20 hours. Perhaps that will be fixed someday, but until then - letting it sit for at least 24 hours is my suggestion. I used to suggest leaving it overnight, but that was not long enough for some members.


As for the same updates: let's see what NoelDP finds.
My System SpecsSystem Spec
27 Sep 2015   #20
Requimatic

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Unfortunately, there are several threads about Windows Update checking "forever". Some forum members get the list of updates within 20 minutes; but more than one member reported that it took about 20 hours. Perhaps that will be fixed someday, but until then - letting it sit for at least 24 hours is my suggestion. I used to suggest leaving it overnight, but that was not long enough for some members.


As for the same updates: let's see what NoelDP finds.
Ouch, that's pretty intense. Thankfully it only took around 15-20 minutes for it to find the updates. However, one of the oldest instantly failed.

It also randomly tries to tell me that Windows isn't genuine, which is apparently a problem that can happen with pre-build PCs and laptops. I tried a solution that actually came from NoelDP in an ancient thread on these forums, and it seemed to work at first, but it's still popping up at random with the same thing saying it isn't genuine.

But I'll save that issue for later, unless it turns out the whole WUpdate thing is a mass crop of corruption that would best be remedied by a format/reinstall. I'd just need to know if the current product key would work or not; I've heard of folks running in to trouble trying to reinstall and use their pre-built's product key.
My System SpecsSystem Spec
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 Windows Update stuck checking.




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