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Windows 7: Windows says product ID blocked, when it isnt

16 Aug 2015   #1
Akshat

Windows 7 64-bit
 
 
Windows says product ID blocked, when it isnt

Hello All,
So I had to contact Microsoft for some reason, and I remember telling them my product ID and them saying that my product ID is blocked, and the reason is that 'my laptop manufacturer has blocked it'. So I got in touch with my laptop manufacturer, and they said that the Product ID can't be blocked. In the end, I'm stuck. Any help appreciated.

Attaching the Windows Validation Data report, just in case.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1E2B9345-99BA-48E0-93F7-D41FAEB35B3C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E2B9345-99BA-48E0-93F7-D41FAEB35B3C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-1742588720-1244594079-1127877710</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEH28FN</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R0200Z9</Version><SMBIOSVersion major="2" minor="7"/><Date>20120419000000.000000+000</Date></BIOS><HWID>EB873007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-1033-7601.0000-2322011
Installation ID: 017104556664212411512232615951240532484762150063878713
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/16/2015 10:41:00 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:15:2015 18:53
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAEAAAACAAAAAwABAAEA6GGGDncWLEcGCii4KqWs3sJr3ramDkQdLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			Sony		VAIO
  FACP			Sony		VAIO
  HPET			Sony		VAIO
  BOOT			Sony		VAIO
  MCFG			Sony		VAIO
  WDAT			Sony		VAIO
  ASF!			Sony		VAIO
  SLIC			Sony		VAIO
  SSDT			Sony		VAIO
  ASPT			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO



My System SpecsSystem Spec
.
16 Aug 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This tutorial to fill in your (My System Specs)

System Info - See Your System Specs
My System SpecsSystem Spec
16 Aug 2015   #3
Akshat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Please use this tutorial to post your log.

Windows Genuine and Activation Issue Posting Instructions
Will do.
My System SpecsSystem Spec
.

16 Aug 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I think I found a problem but I will need the system specs of troubled computer.

Damn that was quick converting to a posted log. Thank you.
My System SpecsSystem Spec
16 Aug 2015   #5
Akshat

Windows 7 64-bit
 
 

Does this help?

This is DxDiag report.

Code:
------------------
System Information
------------------
Time of this report: 6/21/2015, 16:39:02
       Machine name: JAIN-VAIO
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
           Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
       System Model: VPCEH28FN
               BIOS: InsydeH2O Version 03.60.51R0200Z9
          Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
             Memory: 4096MB RAM
Available OS Memory: 4078MB RAM
          Page File: 3432MB used, 4721MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
  DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 410M
       Manufacturer: NVIDIA
          Chip type: GeForce 410M
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1055&SUBSYS_908B104D&REV_A1
     Display Memory: 2265 MB
   Dedicated Memory: 482 MB
      Shared Memory: 1782 MB
       Current Mode: 1360 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC3253
        Native Mode: 1366 x 768(p) (60.031Hz)
        Output Type: Internal
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.6973 (English)
     Driver Version: 8.17.12.6973
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 6/11/2012 14:01:10, 12846912 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5315-11CF-C068-87B01FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x1055
          SubSys ID: 0x908B104D
        Revision ID: 0x00A1
 Driver Strong Name: oem144.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section006:8.17.12.6973:pci\ven_10de&dev_1055&subsys_908b104d
     Rank Of Driver: 00E60001
Sound Devices
-------------
            Description: Speakers (Logitech G430 Gaming Headset)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_046D&PID_0A4D&REV_0120&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/12/2013 16:10:58, 109824 bytes
            Other Files: 
        Driver Provider: Logitech, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speaker/HP (Conexant SmartAudio HD)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_104D5A00&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: CHDRT64.sys
         Driver Version: 8.54.0018.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/8/2011 15:00:08, 1591936 bytes
            Other Files: 
        Driver Provider: Conexant
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Logitech G430 Gaming Headset)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 16:10:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Internal Microphone (Conexant SmartAudio HD)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CHDRT64.sys
         Driver Version: 8.54.0018.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/8/2011 15:00:08, 1591936 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Logitech G430 Gaming Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A4D
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ Alps Pointing-device for VAIO
| Matching Device ID: *pnp0f13
| Upper Filters: ApfiltrService
| Service: i8042prt
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

--------------
System Devices
--------------
     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_908B104D&REV_04\3&11583659&1&B0
   Driver: n/a

     Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_908B104D&REV_04\3&11583659&1&FA
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_908B104D&REV_04\3&11583659&1&D0
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_908B104D&REV_09\3&11583659&1&00
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_908B104D&REV_04\3&11583659&1&E8
   Driver: n/a

     Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_908B104D&REV_09\3&11583659&1&08
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_908B104D&REV_04\3&11583659&1&FB
   Driver: n/a

     Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_E037105B&REV_01\4&BA03BD2&0&00E0
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_908B104D&REV_04\3&11583659&1&D8
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_908B104D&REV_06\4&36BF4604&0&00E5
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_908B104D&REV_B4\3&11583659&1&E5
   Driver: n/a

     Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_908B104D&REV_01\4&12C944F9&0&00E3
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_908B104D&REV_B4\3&11583659&1&E3
   Driver: n/a

     Name: NVIDIA GeForce 410M
Device ID: PCI\VEN_10DE&DEV_1055&SUBSYS_908B104D&REV_A1\4&B974078&0&0008
   Driver: n/a

     Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49
Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_908B104D&REV_04\3&11583659&1&F8
   Driver: n/a

     Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_908B104D&REV_B4\3&11583659&1&E0
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E08&SUBSYS_908B104D&REV_A1\4&B974078&0&0108
   Driver: n/a



WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MainConcept MPEG-2 Video Encoder,0x00400000,2,1,mcm2ve.ax,
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
MainConcept Layer II Audio Encoder,0x00800001,1,1,mcl2ae.ax,
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Microphone (Logitech G430 Gamin,0x00200000,0,0,qcap.dll,6.06.7601.17514
Internal Microphone (Conexant S,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
,0x00000000,0,0,,
Sony Visual Communication Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Sony Visual Communication Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Logitech G430 Gaming ,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speaker/HP (Conexant SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers (Logitech G430 Gaming Headset),0x00200000,1,0,quartz.dll,6.06.7601.18741
Speaker/HP (Conexant SmartAudio,0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
My System SpecsSystem Spec
16 Aug 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The new log in post #1 bios shows this
>Sony Corporation</Manufacturer><Model>VPCEH28

Your log in post #5 show this.
System Model: VPCEH28FN

Two completely different computers as far as I can tell.
Please explain.
My System SpecsSystem Spec
16 Aug 2015   #7
Akshat

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
The new log in post #1 bios shows this
>Sony Corporation</Manufacturer><Model>VPCEH28

Your log in post #5 show this.
System Model: VPCEH28FN

Two completely different computers as far as I can tell.
Please explain.
VPCEH28 is a model under which there are many sub models like -FN, which I have, -FH, etc.
My System SpecsSystem Spec
16 Aug 2015   #8
Akshat

Windows 7 64-bit
 
 

And, I had to cut out a few things from the report, as it was too long, I'm attaching the full one.


Attached Files
File Type: txt DxDiag.txt (33.4 KB, 0 views)
My System SpecsSystem Spec
16 Aug 2015   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm still looking for a reason for a blocked key and I can't find one.

**Was this copy of Windows 7 ever on another computer and activated??

I will ask a expert to take a look and see what he can see something.

His name is Noel and he is very busy all the time so just hang in there.
My System SpecsSystem Spec
16 Aug 2015   #10
Akshat

Windows 7 64-bit
 
 

I purchased this laptop as it is from Sony, So I'm expecting that it is a new Windows. I'll try talking to Microsoft again, see what they say.

Thanks for your help.
My System SpecsSystem Spec
Reply

 Windows says product ID blocked, when it isnt




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