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Windows 7: Win 7 Update Fail 800f0900 - CheckSUR results help

17 Aug 2015   #1
KernalKrash

windows 7 Pro 64 bit
 
 
Win 7 Update Fail 800f0900 - CheckSUR results help

Working with some folks in the office, I've got one user that I believe closed their box during the update process. Bottom line I can no longer get her box to update and it fails with the error number above.

I've worked through sfc, MS fix-its and the whole 9 yards.

CheckSUR is what points out the problem. But I'm not confident in how to proceed further. The last thing I want to do is dig the hole deeper!

Advice, pointers, how-to's would be greatly appreciated.

It says:
"
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-16 17:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum Line 1: INDX(
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum Line 1: INDX(

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1946
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat


My System SpecsSystem Spec
.
18 Aug 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll post a fix protocol later.
My System SpecsSystem Spec
18 Aug 2015   #3
KernalKrash

windows 7 Pro 64 bit
 
 

Thank you!! Your help would be invaluable and greatly appreciated!
My System SpecsSystem Spec
.

18 Aug 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - kkhaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder kkhaa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
18 Aug 2015   #5
KernalKrash

windows 7 Pro 64 bit
 
 

Thank you for the package and the instructions. It may be just a bit before I can get access to the PC, but I'll be sure to post final status as quick as I can. Thank you again & I'll update this thread as soon as I can.


Attached Files
File Type: log CheckSUR.log (1.4 KB, 1 views)
File Type: log CheckSUR.persist.log (7.0 KB, 0 views)
My System SpecsSystem Spec
19 Aug 2015   #6
KernalKrash

windows 7 Pro 64 bit
 
 

Thank you for taking a look at these.
(Attached files to previous post...)
My System SpecsSystem Spec
19 Aug 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - I musta made a mistake somewhere - I'll post another protocol later.
Code:
Summary:
Seconds executed: 1258
 Found 2 errors
 Fixed 1 errors
  CBS MUM Corrupt Total count: 2
  Fixed: CBS MUM Corrupt.  Total count: 1
  Fixed: CBS Paired File.  Total count: 1

Unavailable repair files:
	servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.mum
	servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~en-US~7.6.7600.256.cat
My System SpecsSystem Spec
19 Aug 2015   #8
KernalKrash

windows 7 Pro 64 bit
 
 

Again I truly do appreciate the help, and counted on this being an iterative process.

Your contributions have helped lots of folks and I count myself lucky to have found this Forum and the very generous folks that contribute their time here.

Again thanks and any other tips, tricks or whatever to help resolve any of the remaining issue(s) is greatly appreciated.
My System SpecsSystem Spec
19 Aug 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - kkhab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder kkhab in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
19 Aug 2015   #10
KernalKrash

windows 7 Pro 64 bit
 
 

I downloaded the kkhab.zip package and ran through the process.
I've also attached the latest round of information from the CheckSUR log files.

Misc. Note:
1.) The files from the kkhaa package were still over in the C:\Windows...Packages directory. I left them in place
2.) I added the files from the kkhab package to the one in C:\Windows...Packages directory.
3.) The CheckSUR tool was rerun. I do not know if the package files interfered with one another.

Thank you for your help here!!


Attached Files
File Type: log CheckSUR.log (798 Bytes, 1 views)
File Type: log CheckSUR.persist.log (7.8 KB, 0 views)
My System SpecsSystem Spec
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