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Windows 7: Win 7 Ult 64 genuine or not?

18 Aug 2015   #31
Rose Apple

Win 7 Ultimate SP1 x64
 
 

MGA Diag after running WATFix

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85987
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {4BB0A4EA-21E2-4FAF-9A99-237C7A44D8E8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-

1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-

80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4BB0A4EA-21E2-4FAF-9A99-

237C7A44D8E8}

</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Archit

ecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-

292-0000007-85987</PID><PIDType>5</PIDType><SID>S-1-5-21-4015645878-721779442-

2214506789</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 

4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies 

Ltd.</Manufacturer><Version>V1.23</Version><SMBIOSVersion major="2" 

minor="6"/><Date>20110428000000.000000+000</Date></BIOS><HWID>60D53107018400FE</

HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia 

Standard Time(GMT+07:00)

</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><mo

del></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></

OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Produc

ts/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-2057-7601.0000-2292015
Installation ID: 011886673954799112982524809270542905882491889822959296
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 2
Trusted time: 18/08/2015 21:28:10

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:15:2015 20:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: 

LgAAAAEAAQABAAEAAQABAAAAAgABAAEA6GF8TLpKaHm6XpabjkqKPOKtHmYucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		ACRPRDCT
  FACP			ACRSYS		ACRPRDCT
  HPET			ACRSYS		ACRPRDCT
  MCFG			ACRSYS		ACRPRDCT
  SLIC			ACRSYS		ACRPRDCT
  SSDT			ACRSYS		PtidDevc
  ASF!			ACRSYS		ACRPRDCT
  SSDT			ACRSYS		PtidDevc
  SSDT			ACRSYS		PtidDevc
  UEFI			ACRSYS		ACRPRDCT
  UEFI			ACRSYS		ACRPRDCT
  UEFI			ACRSYS		ACRPRDCT



My System SpecsSystem Spec
.
18 Aug 2015   #32
Rose Apple

Win 7 Ultimate SP1 x64
 
 

Thank you to all for the advice so far; it is appreciated. Some research on the web indicates that Win 7 pre-installs, particularly from anytime upgrades, and a downgrade from Win 8 are known potential causes for an invalid SLIC table and keying issues. Your thoughts would be appreciated ...
My System SpecsSystem Spec
18 Aug 2015   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The MGADiag report isn't good - the BIOS SLIC table still shows as being invalid, which means that there is no point in attempting to install the OEM_SLP Key (which might just work if the SLIC table had been valid)

Please note -
downgrading from Windows 8 does NOT cause an invalid SLIC table - most of the instances you saw were caused by attempting to downgrade without the appropriate license to be able to do so.
Anytime Upgrades do NOT cause SLIC table problems - they have absolutely nothing to do with the SLIC table..

As far as your options are concerned, they are very limited because of the lack of a COA sticker. With a COA sticker, you could have input that Key and it would activate. Even if the sticker Key had been illegible, there's a chance that MS would have issued you a new Key providing they could see the sticker existed and was valid for the installed OS.

Had the SLIC table been OK, you may not have had the problem in the first place.

Unfortunately, neither manufacturers nor MS keep a record of which Key is attached to which computer - which leaves you with two options -

1) Purchase a new License for Windows - but you'll be lucky to find one for Win7 Ultimate now, and you'd probably have to settle for a reformat/reinstall with Windows 7 Pro OEM System Builder
2) see if Acer (or a reputable third party) will provide a set of Recovery media for your machine, then do a System Recovery using that - and to be honest, I doubt that will work.

The other potential options are:
a) check your machine's compatibility with Windows 10, and then purchase a copy of that.
b) buy a new machine.
My System SpecsSystem Spec
.

18 Aug 2015   #34
Rose Apple

Win 7 Ultimate SP1 x64
 
 

Thanks for the advice. I do not believe that the OS was counterfeit and, as mentioned, these problems only seem to have arisen since I tried to upgrade to Win 8 with authentic disks and, after what seemed like a successful install, showing a Win 8 screen then rebooted and reverted to Win 7. I am less than happy that my subsequent attempts at cleaning and obtaining the latest Windows updates have now resulted in a de-activation of Windows for a laptop that has worked perfectly well, with minor non-MS software issues, for about 4 years.
My System SpecsSystem Spec
18 Aug 2015   #35
Rose Apple

Win 7 Ultimate SP1 x64
 
 

ACER does not show the laptop listed by serial number but the SNID shows the correct model and shows the OS as Win 7 (with upgrade options to Win 8). This confirms to me that the installed OS was Win 7. I am wondering if a BIOS upgrade might help?
My System SpecsSystem Spec
18 Aug 2015   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

BIOS updates are supposed to exclude SLIC table data - and the chances are that if it is included it will be for home premium
My System SpecsSystem Spec
20 Aug 2015   #37
Rose Apple

Win 7 Ultimate SP1 x64
 
 

Hi all, thank you for your advice. I took a different tack:

Updated as many system drivers as I could using Driver Booster 2 and then installed Windows 8 Pro. I encountered a few issues, had to uninstall Windows additional languages, and the install took about 5 hours but I now have a fully functioning Win 8 Pro OS. It is activated and I am currently downloading and installing the <200 Windows Updates. I presume that this would not have been possible if the previous OS had not been genuine and guess that the previous attempt at installing Windows 8 and the reversion made changes and corrupted Win 7. I am hoping that, if all goes well, I will be able to upgrade to Windows 10. I will let you know if I encounter further issues.
My System SpecsSystem Spec
20 Aug 2015   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Driver Booster is NOT a good idea - it tends to install drivers which are not totally appropriate for the machine. Many Manufacturers tweak their hardware a little - enough often to invalidate the type of drivers that such programs will try to install.

You should have been able to upgrade directly from Windows 7 to Windows 10.
My System SpecsSystem Spec
20 Aug 2015   #39
Rose Apple

Win 7 Ultimate SP1 x64
 
 

Hi Noel, I was unable to upgrade to Win !0 directly because Win 7 would not install the downloaded update due to the loss of activation and not accepting the Win 7 product key. The previous attempt at upgrading to Win 8 resulted in a reversion and Win 7 'lost' the ability to read the upgrade CD. I downloaded many different recommended UDF readers without success. Driver Booster corrected that for some unknown reason. The Win 8 OS is stable, at least or the moment, though I am still downloading updates.
My System SpecsSystem Spec
04 Sep 2015   #40
Rose Apple

Win 7 Ultimate SP1 x64
 
 

Hi All, had some issues with Windows 8 Updates as some would result in crashes. Using Windows Updates in automatic mode failed. I tried groups of 10, then 5 then individual updates but still had many failures. I had to use System Restore points before and individual update but some 'critical' would just fail on installation. I used WSUSOffline and that enabled the installation of some updates but would 'reverting changes' on many of the downloaded updates and one particular update would keep de-activating Windows. It took me some time to identify and manually install specific updates required to upgrade to Win 8.1 but am now downloading Windows 10 and it was offered as soon as I checked Windows Update after cleaning up the Win 8.1 install. I will report if any further issues arise. Thank you ...
My System SpecsSystem Spec
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 Win 7 Ult 64 genuine or not?




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