Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WINDOWS UPDATE does not download update files

23 Aug 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Windows Update works exactly as it's supposed to - as it has worked for the past 20 years.
You always have the option of learning how to create slipstreamed media - but for occasional installs it takes longer than it's worth.


My System SpecsSystem Spec
.
23 Aug 2015   #22
betaupsilon

Windows 7 Home Prem 32 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Windows Update works exactly as it's supposed to - as it has worked for the past 20 years.
You always have the option of learning how to create slipstreamed media - but for occasional installs it takes longer than it's worth.
If it is working correctly then why do I have to run the SUR tool every single time concurrently with the UPDATE tool to complete the downloads? I do not recall doing that in the past. I thought you only had to install & run the SUR tool a SINGLE time.

Am I mistaken?
My System SpecsSystem Spec
24 Aug 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Why are you running the CHeckSUR Tool? Is it being offered by WU?
My System SpecsSystem Spec
.

24 Aug 2015   #24
betaupsilon

Windows 7 Home Prem 32 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Why are you running the CHeckSUR Tool? Is it being offered by WU?
I don't know MAN. You are the presumed EXPERT here. Your website @ the link below ADVOCATES the SUR tool & the UPDATE utility does not seem to work without running it. So you TELL me what is going on! Are you not aware of the link below?

Windows Update Posting Instructions

I did a FRESH install or what you may coin as a "CLEAN INSTALL" & the UPDATE utility does not work by itself. If anything on a FRESH install it should work, not on a corrupt or OLD system.
My System SpecsSystem Spec
24 Aug 2015   #25
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Lets see if I can help clear the muddy water.

When a system is having a problem and one decides to do a Clean install I do not believe in taking short cuts.

We know that a fresh install of Windows Updates takes a long time, we have done it. That is just the way it is. When ever thing is work proper all programs should also be a clean install. The whole purpose of this, is not to drag old problems into the Clean Install.

Moving things from a old install of Windows 7 that was having problems could very easy also move the problems to the new Clean Install and that includes moving the Windows 7 Update over to the Clean Install.

Their are two basic installs, Clean Install and Repair install they both have their purpose.

Clean Install is not a coined phrase, it is a exact phrase.
This tutorial by Brink explains things.

Clean Install Windows 7

Now their is a Repair Install that has a different purpose and when done correctly will fulfill that purpose.

It's explain quit well in this tutorial by Brink.

Repair Install


Either one that is chosen Windows 7 Update should be in my opinion be new gotten through Windows 7 Updates. (New)
Yes we know their are other ways but they defeat the Clean part of install.

Hopefully we are on the same page now.

I think at this time it would be helpful if you could state exactly what the problem is you are having at this time.
Please do it in a polite fashion.

With all the post back and forth it gets very confusing to understand the exact problem you are having now.

NOTE:

Noel is not a presumed expert. He is a expert on this forum and many others. He is also one of the few experts that offers his free time to help others. Some times he gets overwhelmed with request it take a little while to get to some of them.

Layback Bear
My System SpecsSystem Spec
24 Aug 2015   #26
betaupsilon

Windows 7 Home Prem 32 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Lets see if I can help clear the muddy water.

When a system is having a problem and one decides to do a Clean install I do not believe in taking short cuts.

We know that a fresh install of Windows Updates takes a long time, we have done it. That is just the way it is. When ever thing is work proper all programs should also be a clean install. The whole purpose of this, is not to drag old problems into the Clean Install.

Moving things from a old install of Windows 7 that was having problems could very easy also move the problems to the new Clean Install and that includes moving the Windows 7 Update over to the Clean Install.

Their are two basic installs, Clean Install and Repair install they both have their purpose.

Clean Install is not a coined phrase, it is a exact phrase.
This tutorial by Brink explains things.

Clean Install Windows 7

Now their is a Repair Install that has a different purpose and when done correctly will fulfill that purpose.

It's explain quit well in this tutorial by Brink.

Repair Install


Either one that is chosen Windows 7 Update should be in my opinion be new gotten through Windows 7 Updates. (New)
Yes we know their are other ways but they defeat the Clean part of install.

Hopefully we are on the same page now.

I think at this time it would be helpful if you could state exactly what the problem is you are having at this time.
Please do it in a polite fashion.

With all the post back and forth it gets very confusing to understand the exact problem you are having now.

NOTE:

Noel is not a presumed expert. He is a expert on this forum and many others. He is also one of the few experts that offers his free time to help others. Some times he gets overwhelmed with request it take a little while to get to some of them.

Layback Bear
To clarify I did a CLEAN install!!

No programs have yet been installed. I attempted to update the system 1st & foremost before embarking on such endeavors. The fact of the matter is WU is not working unless I execute the SUR tool either beforehand or concurrently. I have to do this EVERY single time I select another upgrade to install. Since this is a CLEAN install I do not attempt to install the entire update suite at once. I try to do them in a reasonable chronologic selection in order to avoid FAILURES.

Why I have to run SUR to get the job done indicates to me that WU is not working. Am I wrong?

To circumvent the downloading problem I copied the downloads from the previous CLEAN install that reside in the SOFTWARE DISTRO directory. The previous CLEAN install was 3 hours before the last one.

So if I ever have to go through any CLEAN installs in the future how can I get the WU to work in the streamlined fashion? My impression is that the WU would have the least problems on a CLEAN install case versus some old system configuration.

So far I have not heard a thing about the files I uploaded. Do they indicate anything? No one has answered that yet!

Also, do you have a prescribed procedure on installing updates upon a CLEAN install. If there are deviations from how WU typically works that would HELP.
My System SpecsSystem Spec
25 Aug 2015   #27
betaupsilon

Windows 7 Home Prem 32 bit
 
 

The lack of definitive response baffles me. Is my UPDATE utility working correctly OR no one has an explanation?
My System SpecsSystem Spec
25 Aug 2015   #28
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by betaupsilon View Post
The lack of definitive response baffles me. Is my UPDATE utility working correctly OR no one has an explanation?
You seem to think someone here owes you an immediate response like you paid for the volunteer help.

And your use of all caps is seen as shouting, I suggest a change in attitude and patience.
My System SpecsSystem Spec
25 Aug 2015   #29
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm not a Windows Update expert but my thoughts.

If you need to use a CHeckSUR Tool before every Windows 7 Update their is something breaking Windows 7 Update path.

Because you have a Clean Install that should not be happening unless the media you used to install Windows 7 is corrupt.

Do this tutorial by Brink and post the log here. The log might give us a clue.

Windows Genuine and Activation Issue Posting Instructions


We do know how frustrating these problems can be.
We also have problems and help other members with problems 24/7/365.

Like Noel and derekimo, I spend many hours every day on this forum trying to help others.

derekimo being a moderator spends a lot of his time moderating the forum and it activities.


Example:
I have been gone according to the time stamp on the top of the page 18 hours. Some of that time doing personal things and some of the time sleeping and watching Hulu.

Keep this in mind that we all have our lives and do not need to explain to anybody why we are not on the forum.
We do not get the post counts we have without spending a lot of time helping others on the forum.
We will help you if at all possible. We do need your help in order to help you.
My System SpecsSystem Spec
25 Aug 2015   #30
betaupsilon

Windows 7 Home Prem 32 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I'm not a Windows Update expert but my thoughts.

If you need to use a CHeckSUR Tool before every Windows 7 Update their is something breaking Windows 7 Update path.

Because you have a Clean Install that should not be happening unless the media you used to install Windows 7 is corrupt.

Do this tutorial by Brink and post the log here. The log might give us a clue.

Windows Genuine and Activation Issue Posting Instructions


For what this is worth it is a campus wide volume license. I have attached the MGA results. I installed from a CD & I assume it is OK since the system runs.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85284
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {698417CC-5E97-46B9-9E42-84C7849C36B6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{698417CC-5E97-46B9-9E42-84C7849C36B6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85284</PID><PIDType>1</PIDType><SID>S-1-5-21-2246171005-3118550015-2927330856</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 755                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="5"/><Date>20081209000000.000000+000</Date></BIOS><HWID>03AA3F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-2322015
Installation ID: 018740771136109992636395822215772896589885417594282171
Partial Product Key: HVTHH
License Status: Licensed
Volume activation expiration: 252240 minute(s) (175 day(s))
Remaining Windows rearm count: 1
Trusted time: 8/25/2015 6:15:02 PM

Key Management Service client information
    Client Machine ID (CMID): fd9a96da-7a9b-4960-9e45-dee9f5f13ea5
    KMS machine name from DNS: its-kms.unl.edu:1688
    KMS machine extended PID: 06401-00206-405-033053-03-1033-9600.0000-2172015
    Activation interval: 120 minutes
    Renewal interval: 10080 minutes
    KMS host caching is enabled

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEA6GE2EJxOki6KKCivOuxSUn7H2rmUCkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		B9K    
  FACP			DELL  		B9K    
  HPET			DELL  		B9K    
  BOOT			DELL  		B9K    
  MCFG			DELL  		B9K    
  SSDT			DELL		st_ex
  ASF!			DELL  		B9K    
  TCPA			DELL  		B9K    
  ____			DELL  		B9K    
  SLIC			DELL  		B9K


Attached Files
File Type: doc MGA results.doc (28.0 KB, 1 views)
My System SpecsSystem Spec
Reply

 WINDOWS UPDATE does not download update files




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows won't download anything or update.
So basically, I just put a fresh install on this computer. Right after it finished the install, I loaded up a driver for the webcam and installed AVG. After AVG installed, I tried to update the Virus definitions and it failed almost immediately. I tried to do a Windows Update to see if maybe it...
System Security
win7 update wants to download win10 setup files
I had reserved the free upgrade to win10 some months ago. I got tired to the constant update window so I removed KB305583. Afterwards I notice that there are still a number of entries in the registry for GWX and a few file directories pertaining to GWX that I cant delete. Now when windows...
Windows Updates & Activation
Windows Update Update KB2887535 code 800F0900 corrupt files ?
Hello, Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup. However our friends decided to install Windows Update Agent 7.6.7600.320 without asking. This caused a full hang of the system, including frozen mousepointer....
Windows Updates & Activation
Windows 7 always asking for download update and configure
Hello, My windows 7 always asking for download and configuration. When am going to start and shutting down the computer, the message come automatically. After 2-3 minutes it goes in function. Please help me, how can i stop this message?
Windows Updates & Activation
How to stop Windows Update download ?
I am using temporarily a mobile broadband service which is very expensive, and is charged by downloads. Unfortunately, this will last for the next 4 months. So I went in and set Windows to "Never search for updates" or some such effect. To my horror, it does not seem to work. Every time I...
Windows Updates & Activation
Update wont download the update
Hello I had my PC for about 5 months now, and suddenly now Update wont download any updates. Anyone got any tips or solutions to this problem? I rather not reinnstall windows, because I lost the CD xD I got a valid copy. http://img192.imageshack.us/img192/9149/utennavny.png This is in...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App