New
#11
Okay so I deleted my earlier posts but maybe this thread is best left to Noel to solve.
I just want advice on how to fix my problem. Appreciate all the help you guys have given me with this.
Update:
I found the Windows Update Automated Troubleshooter and ran it. It says I have an error 0x80070057.
But then when I click on detailed information I see that everything was fixed:
Scroll down some more and you can see what was supposedly fixed:
But is it really fixed? So I ran the tool again. Exact same result.
1st it says its not fix in the review, but when I look at detailed it says its fixed.
Obviously its not fixed, so I'm a bit confused.
Last edited by STC; 21 Aug 2015 at 21:32.
I don't know of anything for you to try, but please post your images via these steps:
Screenshots and Files - Upload and Post in Seven Forums
Some images in your last post did not come thru.
The icon in the notification area is probably not going to be fixed by that troubleshooter.
Please follow these steps...
Windows Update Posting Instructions
...and wait for NoelDP to show back up.
Please post the requested logs - the CheckSUR tool almost always exits without flagging errors, but may still have found stuff that needs to be fixed.
Attached is the requested logs. Appreciate all the help Noel!
Attachment 369671
It looks to me like you may have a 'stuck' update - KB3006625 - which is getting in the way of things. (although why you aren't having other symptoms, I'm not sure!)
Please open an Elevated command Prompt, and run the following command
DIR C:\Windows\pending.xm* /S
It'll take a few minutes to complete - post the results...
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Last edited by NoelDP; 22 Aug 2015 at 02:08. Reason: modify command for better results.