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Windows 7: Windows 7 rollback from 10, 7 is 'not genuine'

13 Aug 2015   #1
LKBCID

IN
 
 
Windows 7 rollback from 10, 7 is 'not genuine'

I decided to roll back to 7 Ultimate after 10 seemed to cause issues with Nvidia and Guild Wars 2. But when I did so, I was told my copy of 7 Ultimate was not genuine, and I no longer have the key (moving cross country, I lost a lot of things). Any idea how to go about a fix? I can't even go back to 10 now because my copy of 7 is 'not authentic.' I'm waiting on a rep to help me, but the wait time is ungodly.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1BDBE70E-961F-4604-B680-160F226F84AB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1BDBE70E-961F-4604-B680-160F226F84AB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2229755127-3187137815-2135918651</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="7"/><Date>20130715000000.000000+000</Date></BIOS><HWID>87F23007018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0012002
Installation ID: 000653489873721406476302030893437634355362371726372946
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 8/13/2015 5:28:35 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:15:2015 05:27
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: OAAAAAIAAwABAAEAAgADAAAAAQABAAEAln3i3JnzRFO4QtwVEDNWrVaYwpcagJgMUNSYkNrMoIE=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  SSDT            AMD           POWERNOW



My System SpecsSystem Spec
.
13 Aug 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I asked for your system specs for a reason.
I'm trying to verify something.
It appears that you are using a Retail Motherboard.
Is that correct???

Use this tutorial to help fill in your system specs.

System Info - See Your System Specs

My System SpecsSystem Spec
13 Aug 2015   #3
LKBCID

IN
 
 

Yes. Though hopefully this Microsoft tech can figure out what's going on. I finally got connected. Why would the motherboard cause an issue with the rollback?
My System SpecsSystem Spec
.

13 Aug 2015   #4
LKBCID

IN
 
 

I'd go ahead and post it all up but I don't know it all off the top of my head, and they're remote hosting in at present to see what's going on.
My System SpecsSystem Spec
13 Aug 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Quote   Quote: Originally Posted by LKBCID View Post
Yes. Though hopefully this Microsoft tech can figure out what's going on. I finally got connected. Why would the motherboard cause an issue with the rollback?
If you would just give me the information I requested it would be helpful.

Yes a motherboard matters.

System Info - See Your System Specs
My System SpecsSystem Spec
Reply

 Windows 7 rollback from 10, 7 is 'not genuine'




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