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Windows 7: windows 7 product key is invalid after downgrade from WIN 10!!

24 Aug 2015   #1
Windowsuser114

Windows 7 Professional x64 bit
 
 
windows 7 product key is invalid after downgrade from WIN 10!!

HI!!
I bought a Dell Vostro 15 series laptop a month back. It came with windows 7 professional with OEM key preinstalled. THERE IS NO COA STICKER THOUGH!!!
I reserved and upgraded to windows 10, hated it, and downgraded back to win 7. but now it is showing not genuine windows product !! Please help!!


Code:
 Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {83E83622-5D78-4A3F-BF70-0C5B531CBDA4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{83E83622-5D78-4A3F-BF70-0C5B531CBDA4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-2671983845-3089541050-166846983</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 3546</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="8"/><Date>20150112000000.000000+000</Date></BIOS><HWID>6FA53B07018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-16393-7601.0000-2362015
Installation ID: 007263814686675464230643776626285050807162689955859112
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 24-08-2015 21:01:56

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:22:2015 11:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEA6GEW2O7L0sm633qVDje0SSL5tkPcSd7Vuno=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL		WN09
  FACP			DELL		WN09
  HPET			DELL		WN09
  MCFG			DELL		WN09
  FPDT			DELL		WN09
  ASF!			INTEL 		 HCG
  LPIT			ALASKA		
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  SSDT			INTEL		sensrhub
  CSRT			INTL		HSWULT-R



My System SpecsSystem Spec
.
24 Aug 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Bummer where did you buy this machine ?
Seems they might be the first people to contact
My System SpecsSystem Spec
24 Aug 2015   #3
Windowsuser114

Windows 7 Professional x64 bit
 
 

I bought it from a retail store here.
And yeah contacting them is the first thing to do but i thought if it is a simple error maybe i can solve it on my own.
Any help is appreciated!!
My System SpecsSystem Spec
.

31 Aug 2015   #4
Windowsuser114

Windows 7 Professional x64 bit
 
 

Hii again!
I went to the store where I,bought the machine. Actually I have bought a DOS machine. The guy said he has installed a oem version of windows. Now I will have to buy the license he says. I don't want to really :| any suggestions??
My System SpecsSystem Spec
31 Aug 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You might contact Dell and report the retailer and see what your options are ?
Since it is a Dell computer only question is it a certified refurbished unit ?

You might even contact Microsoft and report the retailer.
My System SpecsSystem Spec
02 Sep 2015   #6
Windowsuser114

Windows 7 Professional x64 bit
 
 

Yeah I'll do that. Thanks for the help!!
My System SpecsSystem Spec
02 Sep 2015   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
No problem let us know how it turns out.
My System SpecsSystem Spec
02 Sep 2015   #8
sdowney717

Windows 7 Ultimate x64
 
 

Did the win10 upgrade show it activated??
Maybe you got an 'illegitimate' win7 when you bought the computer, if so you were defrauded.

From a retail store?? Then take them to small claims court if they will not cooperate and you are sure your correct. Get an IT friend to verify the non genuineness of the win7 installed PC they sold to you..
Dont see how a judge could rule against you if your facts are correct.
My System SpecsSystem Spec
03 Sep 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Machines purchased without Windows installed also don't have the necessary SLIC table to be able to properly activate an OEM_SLP Key.
The Windows version installed by your techie *may* have worked on a Dell that had been shipped with Windows 8 Pro installed - but it cannot possibly work on any machine that didn't ship with Windows installed at all.

Threats of legal action often bring about refunds - or genuine installs.
My System SpecsSystem Spec
03 Sep 2015   #10
Windowsuser114

Windows 7 Professional x64 bit
 
 

Ohh ohkay!! I will consult some professional to check the software. See how it turns out.
Thank You!
My System SpecsSystem Spec
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 windows 7 product key is invalid after downgrade from WIN 10!!




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