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Windows 7: Windows Update not running

27 Aug 2015   #1
Morris20

Windows 7 Ultimate x 64
 
 
Windows Update is not working

Hello

After two clean install of WIN 7 64 windows update hangs at "checkin for updates"
I downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821 and i run sfc /scannow (not find any problems)

I have attached my CBS file.

Thank you for your help




Attached Files
File Type: log CheckSUR.log (394 Bytes, 0 views)
File Type: log WindowsUpdate.log (716.3 KB, 2 views)
My System SpecsSystem Spec
.
28 Aug 2015   #2
ju1c3

Ohio
 
 

install this update

https://support.microsoft.com/en-us/kb/3075851

fixed it for me. Still took 15 minutes or so to get the update list, but it works now.
My System SpecsSystem Spec
28 Aug 2015   #3
sorethumbs

Windows 7 Professional 64 bit
 
 

I'm currently re-running the update after giving your tip a try.

Will post back shortly - Morris I know how you feel, I've reinstalled twice thinking that would remedy it but no.
My System SpecsSystem Spec
.

28 Aug 2015   #4
ju1c3

Ohio
 
 

Quote   Quote: Originally Posted by sorethumbs View Post
I'm currently re-running the update after giving your tip a try.

Will post back shortly - Morris I know how you feel, I've reinstalled twice thinking that would remedy it but no.
Yeah I just had to do this again with a laptop. After the update install I think it took 15-25 minutes to get the update list.
My System SpecsSystem Spec
28 Aug 2015   #5
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Morris20 View Post
Hello

After two clean install of WIN 7 64 windows update hangs at "checkin for updates"
I downloaded the "SYSTEM UPDATE READINESS" tool: Windows6.1-KB947821 and i run sfc /scannow (not find any problems)

I have attached my CBS file.

Thank you for your help
Set the computer to not sleep and let the Windows Update scan run overnight.


Quote   Quote: Originally Posted by ju1c3 View Post
install this update

https://support.microsoft.com/en-us/kb/3075851

fixed it for me. Still took 15 minutes or so to get the update list, but it works now.
Good thought, but the CBS log indicates that KB3075851 is already installed:
Code:
2015-08-27 20:25:42, Info                  CBS    External EvaluateApplicability, package: Package_for_KB3075851~31bf3856ad364e35~amd64~~6.1.1.4, package applicable State: Installed, highest update applicable state: Installed, resulting applicable state:Installed
My System SpecsSystem Spec
28 Aug 2015   #6
ju1c3

Ohio
 
 

I dunno then. Might be a different problem I guess. All I know is that it would hang at checking for updates and had maxed a cpu core with very high ram usage in my problem. Would never retrieve the update list. This was going on brand new Dell PC's, fresh install PC's, and an older IBM Laptop that I wanted to update before I redeployed it.

Good luck on your problem.
My System SpecsSystem Spec
28 Aug 2015   #7
Morris20

Windows 7 Ultimate x 64
 
 

I tried dozens of possibilities, not working, I think it is a problem with one of Microsoft's servers.
If you leave him looking all day, but keep the CPU at 100% and RAM at 80%
My System SpecsSystem Spec
28 Aug 2015   #8
3Colors

64-bit Windows 7 Professional
 
 

Twice the installation from scratch and still no patches appear ?

Do you have installed first the drivers before start searching the windows updates ? Maybe it's taken so long time for looking the patches because is searching the drivers too.
My System SpecsSystem Spec
28 Aug 2015   #9
sorethumbs

Windows 7 Professional 64 bit
 
 

I've had issues all day with 2 pc's I've reinstalled Windows 7 on. Updates haven't been picked up at all after installing the initial update agent, just checking constantly.
However I went out tonight and left them both running checking for updates and came home to find they both had a large set of updates ready to install. Maybe whatever is wrong has been fixed in some way although it looks as though both machines took around an hour to come up with a list of available updates.

I had tried a workaround on one pc which I will share if the test rebuild and standard update I'm going to test doesn't work again.
My System SpecsSystem Spec
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