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Windows 7: Lenovo E545 Clean Windows Install No Longer Genuine 0xC004F063

27 Aug 2015   #1
lamazz

Windows 7 Professional x64
 
 
Lenovo E545 Clean Windows Install No Longer Genuine 0xC004F063

Hello,

I bought a laptop from Lenovo (E545) with Windows 7 Professional x64 pre-installed with A LOT of bloatware. So stupid me decided to format and do a clean installation.

Lenovo did not provide me with a recovery disk or a Windows disk so I downloaded the image from Microsoft's website and made a boot-able USB as per their instructions. I used Magical Jelly Bean Keyfinder to get the CD key and product ID information I needed.

After the installation, everything seemed fine for a few days. Then I got the "This copy of Windows is not genuine" error, along with the black desktop background. When trying to re-activate, I receive error 0xC004F063. When I click on more information, I'm informed: "The Software Licensing Service reported that the computer BIOS is missing a required license."

I was hoping someone can take a look at the diagnostic report below:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C043F50C-456B-401C-81A6-84FA89F19C20}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C043F50C-456B-401C-81A6-84FA89F19C20}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-1813089003-1306868493-422005998</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20B2CTO1WW</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>HRET24WW (1.12)</Version><SMBIOSVersion major="2" minor="7"/><Date>20140124000000.000000+000</Date></BIOS><HWID>67293207018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-HR   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2392015
Installation ID: 020154807851858764686584699042847681724596905686415511
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 8/27/2015 2:07:45 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:8:2015 15:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GHwf5g/oBtAHN45KjmKmzSpRnMYLfAB

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			LENOVO		TP-HR   
  FACP			LENOVO		TP-HR   
  HPET			LENOVO		TP-HR   
  MCFG			LENOVO		TP-HR   
  SLIC			LENOVO		TP-HR   
  ODD8			LENOVO		TP-HR   
  ODDZ			LENOVO		TP-HR   
  SBST			LENOVO		TP-HR   
  FPDT			LENOVO		TP-HR   
  UEFI			PTL   		COMBUF
  POAT			LENOVO		TP-HR   
  UEFI			PTL   		COMBUF
  SSDT			AMD   		AGESA   
  SSDT			AMD   		AGESA   
  CRAT			AMD   		AGESA   
  UEFI			PTL   		COMBUF
  DBG2			LENOVO		TP-HR
Thank you for your time!


My System SpecsSystem Spec
.
03 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the delay!
Yu appear to have re/installed Windows 7 using Retail media, rather than the necessary Lenovo Recovery media.
For the installed OEM_SLP Key to work, you MUST use the Recovery media.
My System SpecsSystem Spec
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 Lenovo E545 Clean Windows Install No Longer Genuine 0xC004F063




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