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Windows 7: Windows update error 8007370a

05 Sep 2015   #11
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

New Tutorial Results.

1. System Update Readiness Tool -as first time - completed successful with these status of services :
BITS (Background Intelligent Transfer Service) : Automatic (Delayed Start) / Started
Cryptographic Services : Automatic / Started
Windows Modules Installer : Manual / Started
Windows Update : Automatic (Delayed Start) / Started

2. SFC /scannow -as first time -
Just after System Update Readiness Tool completed (without restart) run SFC from Command Prompt (as Administrator) but had error "Windows Resource Protection could not perform the requested operation".
So I tried "Method two - Run the SFC /SCANNOW Command at Boot (via Diskpart)" as I have a dual/boot system but again had the error "Windows Resource Protection could not perform the requested operation".

3. Windows Update Error Codes
Error code changed to 80072F8F
(You can see it in attached files)

--Edit --
My system time was wrong.
After synchronizing date-time the Error Code 8007370A came back

4. Log Collection
See attach files.

THank you very much




Attached Thumbnails
Windows update error 8007370a-windows-update-error-80072f8f-screenshot.jpg  
My System SpecsSystem Spec
.
05 Sep 2015   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

While we are waiting for Noel check your computer time, date, time zone.
My System SpecsSystem Spec
05 Sep 2015   #13
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

As you can see in my "edit" I have already checked and correct them
My System SpecsSystem Spec
.

05 Sep 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the summary...
Code:
Summary:
Seconds executed: 415
 Found 7 errors
  CSI Could Not Open file Total count: 3
  CSI Missing Deployment Key Total count: 1
  CSI Missing Identity Total count: 2
  CSI Corrupt Identity Total count: 1
  CSI Replacement File: CreateFile Failed Total count: 48
It's not actually as bad as it may look - CheckSUR makes multiple attempts to fix problems if necessary.

What it boils down to is ...
Code:
(f)	CSI Missing Identity	0x00000000	identity	msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789	
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789.manifest	msil_microsoft.mediacenter.itv_31bf3856ad364e35_6.1.7601.17514_none_8d0f382c5ed4789	
(f)	CSI Missing Deployment Key	0x00000000	ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_8eeb23f375ee78dc	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Identity	0x00000000	identity	x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c	
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c.manifest	x86_netathr.inf_31bf3856ad364e5_6.1.7600.1638_none_ad493f9a9f8a50c	
(f)	CSI Corrupt Identity	0xC0150016	mcepg, Culture=neutral, Version=6..7601.17514, PuBlicKeyToken=31bB3856ad364e35, PRocessorArchitecture=msil, versionScope=NonSxS	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	Bad identity
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
07 Sep 2015   #15
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is COMPONENTS file
My System SpecsSystem Spec
08 Sep 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - panaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\panaa\COMPONENTS" C:\Windows\System32\config
 
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
08 Sep 2015   #17
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sorry for my silly question.
"CheckSUR scan" means "System Update Readiness Tool" ?
Here is the new CheckSUR.log file


Attached Files
File Type: log CheckSUR.log (23.4 KB, 2 views)
My System SpecsSystem Spec
08 Sep 2015   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
08 Sep 2015   #19
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK Noel
My System SpecsSystem Spec
11 Sep 2015   #20
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

No news Good news Noel ?
My System SpecsSystem Spec
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