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Windows 7: Windows update error 8007370a

11 Sep 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - got lost in a rush...
I'll try and get to it today.


My System SpecsSystem Spec
.
11 Sep 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - got the next iteration ready now...

I've uploaded a file - panab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\panab\COMPONENTS" C:\Windows\System32\config
 
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
15 Sep 2015   #23
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello Noel

Sorry for my late. Here is the new CheckSUR.log file.


Attached Files
File Type: log CheckSUR.log (4.3 KB, 1 views)
My System SpecsSystem Spec
.

15 Sep 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

No problem...
Here's the new CheckSUR errors...
Code:
Checking Component Store
(f)	CSI Missing Deployment Key	0x00000000	ccb3aa159d2..53a473e1121_31bf3856ad364e35_6.1.7601.22044_8eeb23f375ee78dc	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Identity	0x00000000	identity	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(f)	CSI Could Not Open file	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	
(w)	CSI Replacement File: CreateFile Failed	0x0000007B	winsxs\Manifests\msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b.manifest	msil_mBepg_31bf3856ad34e35_6.1.7601.1514_none_f6d2d2dc18ae53b	

Summary:
Seconds executed: 422
 Found 3 errors
  CSI Could Not Open file Total count: 1
  CSI Missing Deployment Key Total count: 1
  CSI Missing Identity Total count: 1
  CSI Replacement File: CreateFile Failed Total count: 16
I'll try and work on them tonight
My System SpecsSystem Spec
15 Sep 2015   #25
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

OK Noel

Thank you very much !!
My System SpecsSystem Spec
15 Sep 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - managed to fiddle a few minutes

I've uploaded a file - panac.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\panac\COMPONENTS" C:\Windows\System32\config
 
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
16 Sep 2015   #27
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello Noel

First attempt running System Update Readiness Tool ran to error ( KB947821).
After reboot run another CheckSUR scan without errors.


Attached Files
File Type: log CheckSUR.log (1.4 KB, 1 views)
My System SpecsSystem Spec
16 Sep 2015   #28
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello Noel

I've got some good news.
After 3 attempts finally Windows Update worked !!
Searching the Internet about Windows Update problems I found here windows 7 update stuck at "checking for updates..." that Disk Cleanup in Safe Mode may help to resolve some problems.
After 2 Cleanups and 2 Reboots Windows auto-update started automatically.
So I opened Windows Update in Control Panel and at last 38 updates downloaded and installed successfully !!
After that I thought to run a sfc /scannow.
Verification completed with the message "windows resource protection found corrupt files but was unable to fix some of them".
You can find here CBS.log file to give you some more help
My System SpecsSystem Spec
16 Sep 2015   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Well done! (not something I'd ever dream of trying myself - but good to know that it sometimes works! )

Please run a new CheckSUR scan and we'll see if anything crawls out of the woodwork at us.

SFC found these problems it was unable to fix...
Code:
Line 3502: 2015-09-16 16:21:18, Info                  CSI    00000264 [SR] Repairing 13 (0x0000000d) components
	Line 3503: 2015-09-16 16:21:18, Info                  CSI    00000265 [SR] Beginning Verify and Repair transaction
	Line 3508: 2015-09-16 16:21:18, Info                  CSI    00000268 [SR] Cannot verify component files for mcepg, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
	Line 3511: 2015-09-16 16:21:18, Info                  CSI    0000026a [SR] Cannot repair member file [l:52{26}]"SportsScenesBackground.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-Sports, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3512: 2015-09-16 16:21:18, Info                  CSI    0000026b [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
	Line 3515: 2015-09-16 16:21:19, Info                  CSI    0000026d [SR] Cannot repair member file [l:34{17}]"I386\CNBP_303.DLL" of prnca00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3518: 2015-09-16 16:21:19, Info                  CSI    0000026f [SR] Cannot repair member file [l:34{17}]"I386\CNBP_332.DLL" of prnca00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3521: 2015-09-16 16:21:19, Info                  CSI    00000271 [SR] Cannot repair member file [l:34{17}]"I386\EP0NOE18.DLL" of prnep00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3524: 2015-09-16 16:21:19, Info                  CSI    00000273 [SR] Cannot repair member file [l:34{17}]"I386\EP0NRE8M.DLL" of prnep00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3527: 2015-09-16 16:21:19, Info                  CSI    00000275 [SR] Cannot repair member file [l:34{17}]"I386\OKDTERES.DLL" of prnod002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3530: 2015-09-16 16:21:19, Info                  CSI    00000277 [SR] Cannot repair member file [l:34{17}]"I386\OKDTERES.DLL" of prnok002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 3533: 2015-09-16 16:21:19, Info                  CSI    00000279 [SR] Cannot repair member file [l:30{15}]"I386\FXSRES.DLL" of prnms002.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
a couple that it did fix...
Code:
	Line 3560: 2015-09-16 16:21:21, Info                  CSI    0000028c [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"systemcpl.dll" from store
	Line 3563: 2015-09-16 16:21:21, Info                  CSI    0000028e [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
Those two errors should have caused a non-genuine status? - and I probably would have looked at the MGADiag log and called it a Hacker's exploit!

Once I have the new CheckSUR log, I'll decide what to tackle first.
My System SpecsSystem Spec
16 Sep 2015   #30
PaaNooS

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You 're right Noel.
I have a "non-genuine status".
I'm sending you the final CheckSUR log.

PS. My English are not so perfect. So please talk to me more simple


Attached Files
File Type: log CheckSUR.log (595 Bytes, 2 views)
My System SpecsSystem Spec
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