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Windows 7: Windows 7 64 Dell Inspiron N4030 Updating not Genuine

06 Sep 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Do a Check for Updates - it should work now (but could take an hour or so)


My System SpecsSystem Spec
.
06 Sep 2015   #12
zolton35

windows 7 64bit
 
 

Tried it and it failed same 2 errors code 643 and code 80073712 trying to install service pack 1 by itself right now. I tried troubleshooter it found nothing tried sfc /scannow it found nothing. I do not know why they keep failing >_<
My System SpecsSystem Spec
06 Sep 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - we have a bit of a conflict here between the CheckSUR data and the CBS data
The CheckSUR run was clear, but the SFC data says that there are a number of problems which the CheckSUR tool should have picked up.

Please run CheckSUR again, and post the new CheckSUR.log file.
My System SpecsSystem Spec
.

06 Sep 2015   #14
zolton35

windows 7 64bit
 
 

ran it and sfc /scannow with no problems.
My System SpecsSystem Spec
06 Sep 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's what I see in the latest CBSPersist file...
Code:
	Line 142:   MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7600.16385_none_cd5d43db9cb990bc"[gle=0x80004005]
	Line 697:   MissingWinningComponentKey on resource [84]"wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7600.16385_none_2fd0d2fef36f6a6b"[gle=0x80004005]
	Line 77065:   MissingWinningComponentKey on resource [92]"amd64_e1fba764494553749e097ca72f1c2fb5_31bf3856ad364e35_6.1.7601.17514_none_7751a6261304e8fb"[gle=0x80004005]
	Line 77623:   MissingWinningComponentKey on resource [84]"wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7600.16385_none_2fd0d2fef36f6a6b"[gle=0x80004005]
	Line 77771:   MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7600.16385_none_cd5d43db9cb990bc"[gle=0x80004005]
	Line 93907:   MissingWinningComponentKey on resource [86]"amd64_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_3a15284abf58447e"[gle=0x80004005]
- and in the CBS.log there's these...
Code:
Line 28957:   MissingWinningComponentKey on resource [86]"amd64_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_3a15284abf58447e"[gle=0x80004005]
	Line 108380:   MissingWinningComponentKey on resource [92]"amd64_e1fba764494553749e097ca72f1c2fb5_31bf3856ad364e35_6.1.7601.17514_none_7751a6261304e8fb"[gle=0x80004005]
	Line 108938:   MissingWinningComponentKey on resource [84]"wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7600.16385_none_2fd0d2fef36f6a6b"[gle=0x80004005]
	Line 109086:   MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..rience-program-data_31bf3856ad364e35_6.1.7600.16385_none_cd5d43db9cb990bc"[gle=0x80004005]
	Line 109173:   MissingWinningComponentKey on resource [78]"amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf"[gle=0x80004005]
	Line 109453:   MissingWinningComponentKey on resource [92]"amd64_7c1a4a124d61354ce16d45094c3535a7_31bf3856ad364e35_6.1.7600.16597_none_3dfcbf0aef76fb2e"[gle=0x80004005]
This is not good for one reason if no other - I have enough problems dealing with MissingComponentKeys when they appear in a CheckSUR report, let alone MissingWinningComponentKeys when they don't!

I really think your best option is going to be a repair install - if you have the media available
My System SpecsSystem Spec
06 Sep 2015   #16
zolton35

windows 7 64bit
 
 

I have my oem system builder windows 7 64 bit if her key would work with that i have it otherwise i don't lol.
My System SpecsSystem Spec
06 Sep 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It needs to be Home Premium 64-bit without SP1 - if it is, it should work.
See here for the details of the process... Repair Install
My System SpecsSystem Spec
06 Sep 2015   #18
zolton35

windows 7 64bit
 
 

That is gonna be tough to do. Only way to get a download install is from microsoft by entering the key on the laptop and i tried it and they refer me to dell. And my disk is for service pack 1. >_< I'm at a loss on how to proceed.
My System SpecsSystem Spec
06 Sep 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You can try it with your disk - but it will probably fail because of SP1
There are downloads available (which apparently even MS techs use) but forum rules prevent me from pointing you at them directly.
My System SpecsSystem Spec
06 Sep 2015   #20
zolton35

windows 7 64bit
 
 

Ok got it i'll try it out later. I feel bad as i feel like i'm holding her laptop hostage lol But i do not want to send it back to her without it being at 100%
My System SpecsSystem Spec
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 Windows 7 64 Dell Inspiron N4030 Updating not Genuine




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