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Windows 7: Unable to check for updates on Windows 7

18 Sep 2015   #31
tybee

windows 7 home premium 64bit
 
 

Here are the results; it doesn't appear to worked.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\W
indows\System32\config\COMPONENTS.OLD1

C:\Windows\system32>REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
The system cannot find the file specified.

C:\Windows\system32>COPY "%userprofile%\desktop\tbeab\COMPONENTS" C:\Windows\Sys
tem32\config
The system cannot find the path specified.

C:\Windows\system32>


My System SpecsSystem Spec
.
18 Sep 2015   #32
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Where did you punt the Extracted COMPONENTS file ? The default place from my instructions would be on the Desktop, in a file named 'tbeab'
If it's elsewhere, copy and paste it using Windows Explorer to the target location (C:\Windows\System32\config)
My System SpecsSystem Spec
18 Sep 2015   #33
tybee

windows 7 home premium 64bit
 
 

I looked with the cmd prompt in the config dir and did not see the component file but the desktop theab folder does have a component file with no extension??

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd config

C:\Windows\System32\config>dir
Volume in drive C has no label.
Volume Serial Number is E470-22D6

Directory of C:\Windows\System32\config

09/18/2015 10:45 AM <DIR> .
09/18/2015 10:45 AM <DIR> ..
06/28/2013 06:42 AM 28,672 BCD-Template
09/18/2015 10:45 AM 524,288 DEFAULT
07/13/2009 10:34 PM <DIR> Journal
09/16/2015 07:09 AM <DIR> RegBack
09/18/2015 07:58 AM 262,144 SAM
09/18/2015 07:24 AM 262,144 SECURITY
09/18/2015 11:40 AM 75,497,472 SOFTWARE
09/18/2015 11:40 AM 42,205,184 SYSTEM
08/30/2015 12:49 PM <DIR> systemprofile
04/20/2015 10:41 AM <DIR> TxR
6 File(s) 118,779,904 bytes
6 Dir(s) 869,670,113,280 bytes free

C:\Windows\System32\config>
My System SpecsSystem Spec
.

18 Sep 2015   #34
tybee

windows 7 home premium 64bit
 
 

It was on the desktop?? But I did go ahead and copy/paste it from there into C:\Windows\System32\config
My System SpecsSystem Spec
18 Sep 2015   #35
tybee

windows 7 home premium 64bit
 
 

Should I now go back and repeat the instructions you gave in post #28 or something else?
My System SpecsSystem Spec
18 Sep 2015   #36
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Reboot anyhow and run checksur again
My System SpecsSystem Spec
18 Sep 2015   #37
tybee

windows 7 home premium 64bit
 
 

Rebooted and reran checksur but the zip file is too big to post (>23mb). Did I do something wrong (again)?
My System SpecsSystem Spec
19 Sep 2015   #38
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I only need the CheckSUR.log (and maybe the CheckSUR.Persist.log) file for the moment.
My System SpecsSystem Spec
19 Sep 2015   #39
tybee

windows 7 home premium 64bit
 
 

Things have changed. Last night when I shut down, windows began installing updates. This morning the windows update feature works(?). It reports there are no important updates and 12 optional. The history was reporting 'never updated', now reports 365 updates dating back to 2013. I'm attaching the two files you requested plus a screen shot of the CBS folder showing the other files that were not attached.


Attached Files
File Type: zip checksur-19.zip (650.9 KB, 1 views)
My System SpecsSystem Spec
19 Sep 2015   #40
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's a fair amount of corruption present (although a lot less than the original scan back in February found (212 errors!)

Code:
Checking Package Watchlist
(f)	CBS Watchlist Package Missing	0x80070002	Microsoft-Windows-NetFx2-ServerCore-OC-Package~31bf3856ad364e35~amd64~lv-LV~0.0.0.0	Package_for_KB2901112~31bf3856ad365e35~amd64~~6.1.1.0	Package registry presence failed, possibly an orphaned package on package watchlist
(f)	CBS Watchlist Package Missing	0x80070002	Microsoft-Windows-NetFx2-ServerCore-OC-WOW64-Package~31bf3856ad364e35~amd64~lt-LT~0.0.0.0	Package_for_KB2901112~31bf3856ad364e35~amd74~~6.1.1.0	Package registry presence failed, possibly an orphaned package on package watchlist
(f)	CBS Watchlist Package Missing	0x80070002	Microsoft-Windows-ServerCore-WOW64-Package~31bf3856ad364e35~amd64~sl-SI~0.0.0.0	Package_for_KB2998527~31bf;856ad364e35~amd64~~6.1.q.1	Package registry presence failed, possibly an orphaned package on package watchlist
(f)	CBS Registry Error	0x8007000D	Package_for_KB2901112~31bf3856ad364e35~amd64~~6.1.1.0		failed enumerating child package, index: 100

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)	CSI Corrupt Registry Value	0x000000DE	S256H	amd64_95addf927ae721b7f305a2b2cbf28572_31bf3856ad364e35_6.1.7601.17965_none_675da3dfadf3c614	Data type 524291 should be 3
(f)	CSI Missing Deployment Key	0x00000000	f2df75e8598..538c1f07518_31bf3856ad364e35_6.1.7601.22296_755f11e36>d01c8b	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Payload File Missing	0x00000000	rpcrt4.dll	amd64_microsoft-windows-rpc-local_31bf3856ad364e35_6.1.7601.18205_none_122c58425baaf932	
(f)	CSI Missing Deployment Key	0x00000000	a0c608c3639..eafe8b21632_31bf3856ad364e35_6.1.7601.21710_843990578e9fa203	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f28cc4e6857..bb7c48a652e_31bf3856ad364e35_11.2.9600.17280_8129e967c5530e5f	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f22f9fff4a2..d782c9b9ae9_31bf3856ad364e35_11.2.9600.17358_1e3fc9c24fa3d9cc	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2af656ab65..ef6451226e6_b77a5c561934e089_6.1.7601.18529_a22394df6a5050bd	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2c8537ebb1..96aa44b580b_b77a5c561934e089_6.1.7601.22309_0518b22a574cf41c	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f20f75e8598..538c1f07518_31bf3856ad364e35_6.1.7601.22296_715f11e362d01c8b	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2b9c0a826b..2abd65edf4c_31bf3856ad364e35_6.1.7601.17669_0389b8710b1f831b	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_1658e7108321c9dcd2f2c137a45ef498_31bf3856ad364e35_6.1.7601.22125_none_4e243f89cc24586b	identity and keyform do not match and neither is right.
(f)	CSI Missing Deployment Key	0x00000000	f27d03c0155..77fb3b0170f_31bf3856ad364e35_6.1.7601.22736_baca07c646f5cbb9	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2c63154082..4e8de5323a4_b03f5f7f11d50a3a_6.1.7601.22617_3b587cc37281df4d	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2d71d529d1..7a681acf7ad_31bf3856ad364e35_6.1.7601.22724_3f0de4a2a029d465	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2afa72979f..22a6dcd805a_b03f5f7f11d50a3a_6.1.7601.22309_5d9b9db1cb3d29ba	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2228fcd685..c7459d63ef6_31bf3856ad364e35_6.1.7601.22724_10a11dc5d7cda94e	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f2e63181cbc..30a3214bf81_31bf3856ad364e35_11.2.9600.17728_659000ba11c8bb0d	HKLM\Components\CanonicalData\Deployments	
(f)	CSI C Mark Deployment Missing	0x00000000	c!1658e710832..137a45ef498_31bf3856ad364e35_6.1.7601.22125_4e243f89cc24586b	amd64_1658e7108321c9dcd2f2c137a45ef498_31bf3856ad364e35_6.1.7601.22125_none_4e243f89cc24586b	

Summary:
Seconds executed: 684
 Found 22 errors
  CSI Missing Deployment Key Total count: 14
  CSI Corrupt Component Keyform Total count: 1
  CSI C Mark Deployment Missing Total count: 1
  CSI Payload File Missing Total count: 1
  CSI Corrupt Registry Value Total count: 1
  CBS Registry Error Total count: 1
  CBS Watchlist Package Missing Total count: 3
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
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 Unable to check for updates on Windows 7




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