Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows could not check for updates automatically (Important) -V. Slow

06 Sep 2015   #1
KennyT

Windows 7 home premium 64bit
 
 
Windows could not check for updates automatically (Important) -V. Slow

Hi,

I seem to be having some issues here which I believe are linked to a recent failure to run updates. There are two main issues.

1. I have the message in my Action centre - "Windows could not check for updates automatically (Important)" which is a red flag item.
2. My laptop is now so slow - as if something was completely consuming resources - that I cannot effectively run many of the solutions for self help.

Steps taken so far -

a) I`ve tried to run the system restore to the earliest point available - hasnt fixed it.
b) I`ve tried malware scanners - no result
c) I`ve run my Microsoft security essential basic scan - I dont have capacity to run a full scan at present
d) I tried samsung recovery centre software on my machine - it tried to run the updates x 2, the first was about 5 files which failed on each one, the send included about 52 files which all failed. they all had codes like 70012234 - not sure if these are windows update numbers?
e) Run scan disk, at start up and deleted any crap out my temp files etc.
f) Tried my windows recovery disk to reinstall windows 7 as an update - failed due to lack of resources
g) I found seven forums and now trying the follow as recommended -

1) DL'd SURT - run - didnt get past checking for installed update - I suspect due to lack of resources on my machine.
2) Run SFC/ Scan - got the following error - "Windows Resource Protection could not start the repairs service"
- I`ve tried to st\rt the windows module installer service but the following error came up - "error 126 - the specified module could not be found"
3) zipped CBS file its 80MB? erm whats the score here. cant upload it here due to file size.

I`ve also tried to avoid using exclamation marks and writing help but its a real struggle as I`m at the end of my tether!

Its worth noting that I did have a clear out after this failure to update happened and removed some programmes from the add/remove programs menu in the control panel, but I was sure that they were related to iTunes and other programmes I dont use anymore. I suspected that system restore would solve any issues with this if that has caused the problem.

Note - I`ve seen a few errors as I tried various things and one thats popped up a few times said something like ICACLS failed


My System SpecsSystem Spec
.
06 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It sounds to me as if you have very limited free space on your machine?
You say you ran CHKDSK - let's have a look at the result of that, (and a few other things)...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
06 Sep 2015   #3
KennyT

Windows 7 home premium 64bit
 
 
files as requested

Hi Noel, Thanks for the prompt reply.

My C drive is only 50% full. Not sure if thats what you mean in terms of the limited free space?

Files attached as requested. Thanks for your help in advance.


Attached Files
File Type: zip Sysevt.zip (2.32 MB, 1 views)
File Type: zip Appevt.zip (2.88 MB, 2 views)
My System SpecsSystem Spec
.

06 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to have severe problems with the WMI service (TrustedInstaller) - and have had for a couple of months at lest.

Please download the Farbar Service Scanner from

Farbar Service Scanner Download

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.
My System SpecsSystem Spec
06 Sep 2015   #5
KennyT

Windows 7 home premium 64bit
 
 

Farbar Service Scanner Version: 26-07-2015
Ran by CrisandKenny (administrator) on 06-09-2015 at 17:34:52
Running from "C:\Users\CrisandKenny\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
My System SpecsSystem Spec
06 Sep 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That looks OK.

Let's see what asking directly reveals...

Open an Elevated Command Prompt, and run the following commands...

Code:
REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\TrustedInstaller /S
ICACLS C:\Windows\servicing\TrustedInstaller.exe
DIR C:\WIndows\winsxs\TrustedInstaller.exe /S
 
.
Post the results.
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
06 Sep 2015   #7
KennyT

Windows 7 home premium 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\TrustedInst
aller /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
BlockTime REG_DWORD 0x2a30
BlockTimeIncrement REG_DWORD 0x384
PreshutdownTimeout REG_DWORD 0x36ee80
DisplayName REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-100
Group REG_SZ ProfSvc_Group
ImagePath REG_EXPAND_SZ %SystemRoot%\servicing\TrustedInstaller.exe
Description REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-101
ObjectName REG_SZ localSystem
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x3
Type REG_DWORD 0x10
ServiceSidType REG_DWORD 0x1
FailureActions REG_BINARY 84030000000000000000000003000000140000000100
0000C0D4010001000000E09304000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Security
Security REG_BINARY 0100148090000000A000000014000000340000000200200001
00000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF
010F0001010000000000051200000000001800FF0102000102000000000005200000002002000000
0014008D010200010100000000000504000000000014008D01020001010000000000050600000001
02000000000005200000002002000001020000000000052000000020020000


C:\windows\system32>
My System SpecsSystem Spec
06 Sep 2015   #8
KennyT

Windows 7 home premium 64bit
 
 

ICACLS C:\Windows\servicing\TrustedInstaller.exe
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\TrustedInst
aller /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
BlockTime REG_DWORD 0x2a30
BlockTimeIncrement REG_DWORD 0x384
PreshutdownTimeout REG_DWORD 0x36ee80
DisplayName REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-100
Group REG_SZ ProfSvc_Group
ImagePath REG_EXPAND_SZ %SystemRoot%\servicing\TrustedInstaller.exe
Description REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-101
ObjectName REG_SZ localSystem
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x3
Type REG_DWORD 0x10
ServiceSidType REG_DWORD 0x1
FailureActions REG_BINARY 84030000000000000000000003000000140000000100
0000C0D4010001000000E09304000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Security
Security REG_BINARY 0100148090000000A000000014000000340000000200200001
00000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF
010F0001010000000000051200000000001800FF0102000102000000000005200000002002000000
0014008D010200010100000000000504000000000014008D01020001010000000000050600000001
02000000000005200000002002000001020000000000052000000020020000


C:\windows\system32>ICACLS C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\servicing\TrustedInstaller.exe NT SERVICE\TrustedInstallerF)
BUILTIN\AdministratorsRX)
NT AUTHORITY\SYSTEMRX)
BUILTIN\UsersRX)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>
My System SpecsSystem Spec
06 Sep 2015   #9
KennyT

Windows 7 home premium 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\TrustedInst
aller /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
BlockTime REG_DWORD 0x2a30
BlockTimeIncrement REG_DWORD 0x384
PreshutdownTimeout REG_DWORD 0x36ee80
DisplayName REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-100
Group REG_SZ ProfSvc_Group
ImagePath REG_EXPAND_SZ %SystemRoot%\servicing\TrustedInstaller.exe
Description REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-101
ObjectName REG_SZ localSystem
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x3
Type REG_DWORD 0x10
ServiceSidType REG_DWORD 0x1
FailureActions REG_BINARY 84030000000000000000000003000000140000000100
0000C0D4010001000000E09304000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Security
Security REG_BINARY 0100148090000000A000000014000000340000000200200001
00000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF
010F0001010000000000051200000000001800FF0102000102000000000005200000002002000000
0014008D010200010100000000000504000000000014008D01020001010000000000050600000001
02000000000005200000002002000001020000000000052000000020020000


C:\windows\system32>ICACLS C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\servicing\TrustedInstaller.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>
My System SpecsSystem Spec
06 Sep 2015   #10
KennyT

Windows 7 home premium 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Services\TrustedInst
aller /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller
BlockTime REG_DWORD 0x2a30
BlockTimeIncrement REG_DWORD 0x384
PreshutdownTimeout REG_DWORD 0x36ee80
DisplayName REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-100
Group REG_SZ ProfSvc_Group
ImagePath REG_EXPAND_SZ %SystemRoot%\servicing\TrustedInstaller.exe
Description REG_SZ @%SystemRoot%\servicing\TrustedInstaller.exe,-101
ObjectName REG_SZ localSystem
ErrorControl REG_DWORD 0x1
Start REG_DWORD 0x3
Type REG_DWORD 0x10
ServiceSidType REG_DWORD 0x1
FailureActions REG_BINARY 84030000000000000000000003000000140000000100
0000C0D4010001000000E09304000000000000000000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrustedInstaller\Security
Security REG_BINARY 0100148090000000A000000014000000340000000200200001
00000002C0180000000C000102000000000005200000002002000002005C000400000000021400FF
010F0001010000000000051200000000001800FF0102000102000000000005200000002002000000
0014008D010200010100000000000504000000000014008D01020001010000000000050600000001
02000000000005200000002002000001020000000000052000000020020000


C:\windows\system32>ICACLS C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\servicing\TrustedInstaller.exe NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>DIR C:\WIndows\winsxs\TrustedInstaller.exe /S
Volume in drive C has no label.
Volume Serial Number is 503C-3A92

Directory of C:\WIndows\winsxs\amd64_microsoft-windows-trustedinstaller_31bf385
6ad364e35_6.1.7601.17514_none_ef3338f363c6403c

21/11/2010 04:24 194,048 TrustedInstaller.exe
1 File(s) 194,048 bytes

Total Files Listed:
1 File(s) 194,048 bytes
0 Dir(s) 636,846,645,248 bytes free

C:\windows\system32>
My System SpecsSystem Spec
Reply

 Windows could not check for updates automatically (Important) -V. Slow




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows could not check for updates automatically
This error comes up in Action Center after logging into Windows. When I try to manually check for updates, it fails with a code 800b0100 unknown error. The PC is running Windows 7 Home Premium 64-bit SP1. I have tried to run the System Update Readiness tool from the Microsoft website to fix...
Windows Updates & Activation
Windows could not check for updates automatically error 80070422
Hello, I have bee trying to solve this problem for a few hours now. When I select "check for updates" in Windows Update it gives me the error mentioned in this thread's title (I've attached the screen shot). I tried to do the sfc scan but my command prompt box (after entering "sfc /scannow")...
Windows Updates & Activation
Windows Can't Check For Updates Automatically
Getting error code: 80070005 I have made sure I am logged in as administrator. Also tried rebooting PC, modem and router. Done Malware and Virus scans. I'm also having trouble installing updates from online services. I think these problems are related.
Windows Updates & Activation
"Windows could not check for updates automatically" message
When I turn on my computer the"Windows could not check for updates automatically" message has been appearing for about six weeks It also says click here to check for updates now. I click and the message tells me to restart to install most recent updates. It lists my most recent updates as...
Windows Updates & Activation
Windows could not check for updates automatically
Hello, trying to get my Windows to update. When I tell it to try, it scans for a while and them stops. No error code, it's just in red and listed as an important message in the action center. (Before people tell me to try in Safemode, I did, and you can't. Even though Microsoft says to try...
Windows Updates & Activation
Important Windows Updates Stuck On 0% ?
Hello Every one who read this Topic My name is wez i've been having this problem and havent been able to install important updates for around 5 months now and my pc aint functioning properly as the updates are needed . Here is a screen shot of how it looks for me when i try to install...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:47.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App