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Windows 7: This Computer is not running genuine Windows - 0x8004fe22

07 Sep 2015   #1
TOD

Windows 7 Home Premium 32bit.
 
 
This Computer is not running genuine Windows - 0x8004fe22

Please help, I started getting this showing from yesterday 05/09/2015. This is defenetly not a copy, I bought this HP laptop brand new about 2years ago and never had a problem with Windows 7.
I think the infestation of qqpc I had might have something to do with this.....
I really struggled to get rid of qqpc - IOBit tools picked it up but could not delete it, it kept on coming back saying that I do not have rights to delete it. I used ExterminateIt! which also struggled but got rid of qqpc after a few times. This have probably stuffed up my registry...



I have also tried the following
"

Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically."


Every thing goes fine up to 9. slui.exe - nothing happens - I have also tried to run slui.exe thru search an find, it finds it, but nothing happens when you run it as a administrator



Please see the MGA paste below.
D
Code:
iagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7D7570A4-7B0F-4B4D-A7DB-F5639CF40C82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D7570A4-7B0F-4B4D-A7DB-F5639CF40C82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1725644289-1678964737-2778884194</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="7"/><Date>20140606000000.000000+000</Date></BIOS><HWID>732D3F07018400F2</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72076-640-0000106-55965</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3A" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-3081-7601.0000-1672012
Installation ID: 004314854140232302696495991102599176375435251043060235
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 6/09/2015 6:04:17 p.m.

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 9:5:2015 17:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAAEAAAAAwABAAEA6GFarrCNyjjSSx5SipuMBg6vON0SRgB49vaGWw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table NameOEMID ValueOEMTableID Value
  APICHPQOEM1849    
  FACPHPQOEMSLIC-MPC
  HPETHPQOEM1849    
  BOOTHPQOEM1849    
  MCFGHPQOEM1849    
  WDATHPQOEM1849    
  UEFIHPQOEM1849    
  ASF!HPQOEM1849    
  SLICHPQOEMSLIC-MPC
  WDRTHPQOEM1849    
  FPDTHPQOEM1849    
  SSDTHPQOEM1849    
  SSDTHPQOEM1849



My System SpecsSystem Spec
.
07 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
07 Sep 2015   #3
TOD

Windows 7 Home Premium 32bit.
 
 

Thank You for coming back to me and the instructions

I have run the above :-
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>*REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S
'*REG' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S*
ERROR: Invalid syntax.
Type "REG QUERY /?" for usage.

C:\Windows\system32>
My System SpecsSystem Spec
.

07 Sep 2015   #4
TOD

Windows 7 Home Premium 32bit.
 
 

My Bad - I only realized after I have posted the reply that I have copied and pasted with the *

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
My System SpecsSystem Spec
07 Sep 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's the expected result

OK...
*
I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg
*
*right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.
*
Run another MGADiag report, and post the results.
My System SpecsSystem Spec
07 Sep 2015   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Noel I notice this in post #1

Code:
IOBit tools picked it up but could not delete it, it kept on coming back saying that I do not have rights to delete it. I used ExterminateIt! which also struggled but got rid of qqpc after a few times. This have probably stuffed up my registry...
Good ole IOBits chewing on this poor computer.
My System SpecsSystem Spec
08 Sep 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I missed that! - Yep, that is quite possibly the cause of the problem, rather than anything like a solution.

TOD - Since you apparently have IOBit software installed, I suspect that you may also have other similar sofwatre installed - ist that the case? If so, what??
My System SpecsSystem Spec
08 Sep 2015   #8
TOD

Windows 7 Home Premium 32bit.
 
 

NOELDP I have got IOBit Advance System Care, IOBit Uninstaller and ExterminateIT installed. I think tensent(QQPC) that stuffed up my registry, this got somehow installed and infested my laptop adware and a lot of things just popping up.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {7D7570A4-7B0F-4B4D-A7DB-F5639CF40C82}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Project Standard 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D7570A4-7B0F-4B4D-A7DB-F5639CF40C82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1725644289-1678964737-2778884194</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="7"/><Date>20140606000000.000000+000</Date></BIOS><HWID>732D3F07018400F2</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{903A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72076-640-0000106-55965</Pid><PidType>14</PidType></Product></Products><Applications><App Id="3A" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-3081-7601.0000-1672012
Installation ID: 004314854140232302696495991102599176375435251043060235
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 8/09/2015 7:07:58 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:6:2015 18:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAQABAAEAAAAEAAAAAwABAAEA6GFarrCNyjjSSx5SipuMBg6vON0SRgB49vaGWw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 1849
FACP HPQOEM SLIC-MPC
HPET HPQOEM 1849
BOOT HPQOEM 1849
MCFG HPQOEM 1849
WDAT HPQOEM 1849
UEFI HPQOEM 1849
ASF! HPQOEM 1849
SLIC HPQOEM SLIC-MPC
WDRT HPQOEM 1849
FPDT HPQOEM 1849
SSDT HPQOEM 1849
SSDT HPQOEM 1849
My System SpecsSystem Spec
08 Sep 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

All four (?) programs I would class as scareware - and are certainly more likely to harm your computer than help it.
Please uninstall all of them to prevent a recurrence.
You should then install a recognised AV and Anti-Malware system. My recommendation would be MSE, and Malwarebytes Anti-Malware (both free)
Always AVOID registry cleaners!
My System SpecsSystem Spec
08 Sep 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...Oh - and your MGADiag report looks fine now - you should no longer be getting non-genuine notifications.
My System SpecsSystem Spec
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