Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Uninstall MS Updates that crippled my S/W

07 Sep 2015   #1
Modifyinc

Windows 7
 
 
Uninstall MS Updates that crippled my S/W

I bought a used POS system that has Windows Embedded 7 on it and it has been working great for over a year now. The other day I powered it down and I noticed it said it was installing 67 updates. When I powered it back on it continued to install the remaining updates and then loaded the desktop. Now every time I run the POS Menu program I get the following error:

The process performance counter is disabled, so the requested operation cannot be performed.

I can press ok, and then about 10 seconds later the same error pops back up. I have pressed the button 10 or 20 times hoping it would eventually open the POS Menu, but no luck so far.

Iím a technician by trade, but I have never worked on a Windows Embedded system. Everything seems to be locked down on the desktop. The start menu only has a search box with the power menu to the right. The search box is disabled, so you canít run any commands. The only icon on the desktop is a shortcut for the POS Menu. I can open the task manager but I canít run any commands from it either.

All I want to do is uninstall those updates so things can return to the way it was, or resolve the error message if possible. I loaded Hirenís BootCD and gained access to the file system. Hiren seems to pack a lot of tools, but I didnít see anything that could uninstall MS updates or even run the MS system restore. I did notice there were many users in the Users directory but how can I attempt to load any of them if the system doesnít allow you to change users? I also noticed using Hirenís BootCD doesnít give you access to the User Accounts applet in the control panel either. So even if I could change users, how would I create a new user?

I also ran Windows Recovery using a UFD. From there I was able to run system restore. System restore listed one restore point and it was only a few days ago. Getting excited at this point, I clicked next, only to be disappointed again. Error: There is not enough disk space to restore the disk.

I called the company that supports the system but they want me to purchase a support package at $260 a month, which is just absurd! Whatís funny is the guy I talked to said any PC repair person should be able to resolve this issue quickly. Maybe Iím just off my game.

Any suggestions?

Thank you
Mike


My System SpecsSystem Spec
.
07 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

I don't have any experience with such a system either but...
Since you can run Hiren's would a Windows Repair Disk won't work?
Another would be no "Advanced Boot Options" available (F8 menu during booting)?
My System SpecsSystem Spec
07 Sep 2015   #3
Modifyinc

Windows 7
 
 

Quote   Quote: Originally Posted by GokAy View Post
I don't have any experience with such a system either but...
Since you can run Hiren's would a Windows Repair Disk won't work?
Another would be no "Advanced Boot Options" available (F8 menu during booting)?
Yes, I mentioned I could run Windows Recovery which is where I was able to run the system restore.

The Advanced Boot options menu loads but if I select the Repair Computer option I get a Windows Error. I can't remember the exact error at this moment. Luckily I can boot Windows Recovery from USB drive. But I still don't know how to uninstall those updates, or create a user account so I can have full access. If I knew how to load another user account, I could reset its password and load it but I'm not certain how you access the windows logon when you have no permissions and everything is practically disabled at the desktop.

My short term goal is to get the POS Menu working again, but my long term goal is to get full access so I can at least implement a backup program so I don't have to deal with this crap again if it happens in the future.
My System SpecsSystem Spec
.

07 Sep 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you boot into Safe Mode? You can try uninstalling in Safe Mode.

Option 5 of User Account - Reset Password in Windows 7.
You can try use it to enable accounts and change their passwords.
My System SpecsSystem Spec
Reply

 Uninstall MS Updates that crippled my S/W




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Some strange updates going on when I uninstall some
So I was chasing a problem down which lead me to uninstalling most of the updates from February. I did do the sfc scans and the SURT already and everything is fine. so here I go with the problems; First - in other threads I read people were having the same issue after they used the Disk Clean...
Windows Updates & Activation
Uninstall ALL Windows Updates at once
Hello 7 I am working on clearing all of the HP bloat from my son's Compaq and I've decided to replace the system image with a bare-bones no-BS backup. Right now I'm in the middle of uninstalling over a year worth of Windows Updates. I've found several different ways of uninstalling a single...
Windows Updates & Activation
How to uninstall Word 2007 updates
This is my first post so I hope have done it right. My student son has a copy of office 2010 to replace his copy of word 2007. If we uninstall the 2007 version will it remove the updates with it or do they have to be removed separately. All the software is legitimate.
Microsoft Office
What UPDATES are SAFE to UNINSTALL in Windows7HB 32bit
'windows installs alot of updates and these updates re too big in size, and i don't know what are the functions of this updates. It only emphasize that it is IMPORTANT and i can;t understand it. I have no choice but to install the update because it is said important. so, are these really important?
Windows Updates & Activation
IE8 uninstall updates
I am currently using IE7 which has worked great for the past 4 months on my desktop. I recently ran MS updater and mistakenly installed 2 IE8 updates. Is it possible that installing these could reduce the performance of IE7? As it seems to be a bit less responsive which may be coinsdence. :huh: ...
Windows Updates & Activation
Delete Uninstall Files for Win 7 Updates
Hi - Still trying to get a handle on my Win 7 Pro after switching from XP Pro. In XP I was able to open the Add/Remove Programs screen and the C:\Windows folder and put them side by side. In the folder screen I selected Tools > Folder Options > View tab > Show Hidden Files and Folders. When I...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App