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Windows 7: Win 7 unable to install SP1, CSI Payload File Missing

13 Sep 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

please post a new set of DIR results - the full set this time, so I can see all the results.
...and the CheckSUR.log file


My System SpecsSystem Spec
.
14 Sep 2015   #12
jwhartwell

Windows 7 Professional, 64-bit
 
 
logs and directories

Jeesh! You are a patient fellow!
The updates continue to pour in, so I have included that log as well.
Best, John H.


Attached Files
File Type: zip logs+dirs.zip (560.6 KB, 1 views)
My System SpecsSystem Spec
14 Sep 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear
The files in the winsxs folder have been replaced, apparently
Please run SFC /SCANNOW again - if it comes back with the same errors, then please post the COMPONENTS registry hive...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
.

14 Sep 2015   #14
jwhartwell

Windows 7 Professional, 64-bit
 
 
COMPONENTS & fresh CBS

Had a hard time copying COMPONENTS. Got message saying it was open by SYSTEM. Finally booted to "repair my computer" and was able to copy it. Here's the .ZIP of it and CBS.log.
https://www.dropbox.com/s/wf4bk5l4v3...NENTS.zip?dl=0

sfc seems not to have found any problems:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Users\Administrator>

Thanks for your persistence!
My System SpecsSystem Spec
15 Sep 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Bad new, I'm afraid...
This machine appears to have started life with the Preview version of Windows 7 - and part of it is still stuck there
The COMPOENTS hive is missing a LOT of information.

Your only options are either
1) a Repair install
2) a reformat/reinstall.
My System SpecsSystem Spec
15 Sep 2015   #16
jwhartwell

Windows 7 Professional, 64-bit
 
 

I am saddened by this news, of course, but I am glad to get to the bottom of it.
Thank you for all your attention.
John H.
My System SpecsSystem Spec
15 Sep 2015   #17
jwhartwell

Windows 7 Professional, 64-bit
 
 

Do you think I would have any luck copying a COMPONENTS file from some other machine?
My System SpecsSystem Spec
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 Win 7 unable to install SP1, CSI Payload File Missing




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