Win 7 unable to install SP1, CSI Payload File Missing

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #11

    please post a new set of DIR results - the full set this time, so I can see all the results.
    ...and the CheckSUR.log file
      My Computer
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  3. jwhartwell
    Posts : 9
    Windows 7 Professional, 64-bit
    Thread Starter
       New #12

    logs and directories


    Jeesh! You are a patient fellow!
    The updates continue to pour in, so I have included that log as well.
    Best, John H.
    Win 7 unable to install SP1, CSI Payload File Missing Attached Files
      My Computer
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    CheckSUR is clear
    The files in the winsxs folder have been replaced, apparently
    Please run SFC /SCANNOW again - if it comes back with the same errors, then please post the COMPONENTS registry hive...

    I need to have a look at your COMPONENTS registry hive

    Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
      My Computer
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  6. jwhartwell
    Posts : 9
    Windows 7 Professional, 64-bit
    Thread Starter
       New #14

    COMPONENTS & fresh CBS


    Had a hard time copying COMPONENTS. Got message saying it was open by SYSTEM. Finally booted to "repair my computer" and was able to copy it. Here's the .ZIP of it and CBS.log.
    https://www.dropbox.com/s/wf4bk5l4v3...NENTS.zip?dl=0

    sfc seems not to have found any problems:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Users\Administrator>

    Thanks for your persistence!
      My Computer
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #15

    Bad new, I'm afraid...
    This machine appears to have started life with the Preview version of Windows 7 - and part of it is still stuck there
    The COMPOENTS hive is missing a LOT of information.

    Your only options are either
    1) a Repair install
    2) a reformat/reinstall.
      My Computer
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  8. jwhartwell
    Posts : 9
    Windows 7 Professional, 64-bit
    Thread Starter
       New #16

    I am saddened by this news, of course, but I am glad to get to the bottom of it.
    Thank you for all your attention.
    John H.
      My Computer
    Quote Quote

  10. jwhartwell
    Posts : 9
    Windows 7 Professional, 64-bit
    Thread Starter
       New #17

    Do you think I would have any luck copying a COMPONENTS file from some other machine?
      My Computer
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