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Windows 7: Every Shutdown now triggers a restart

13 Sep 2015   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes please - you'll need to zip it first, as the forum doesn't accept bare CAB files.

The only data in the posted log is actually from the SFC scan, so there are no other errors present.


My System SpecsSystem Spec
.
13 Sep 2015   #22
krc52

Windows 7 64 bit
 
 

the zipped file is 17MB so I placed it in Dropbox.
https://www.dropbox.com/s/snwbko37wf...04038.zip?dl=0

thx
My System SpecsSystem Spec
13 Sep 2015   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to be having a lot of problems with the Performance Counters -
YOu also seem to have problems with permissions for the PNRP service - which is affecting other services.


Open an Elevated Command Prompt, and run the following commands:

lodctr /r
typeperf -qx
ICACLS C:\ProgramData\Microsoft\Crypto\RSA


post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
.

13 Sep 2015   #24
krc52

Windows 7 64 bit
 
 

\Terminal Services Session(Services)\Total Timeouts
\Terminal Services Session(Console)\Total Timeouts
\Terminal Services Session(Services)\Total Async Frame Error
\Terminal Services Session(Console)\Total Async Frame Error
\Terminal Services Session(Services)\Total Async Overrun
\Terminal Services Session(Console)\Total Async Overrun
\Terminal Services Session(Services)\Total Async Overflow
\Terminal Services Session(Console)\Total Async Overflow
\Terminal Services Session(Services)\Total Async Parity Error
\Terminal Services Session(Console)\Total Async Parity Error
\Terminal Services Session(Services)\Total Transport Errors
\Terminal Services Session(Console)\Total Transport Errors
\Terminal Services Session(Services)\Total Protocol Cache Reads
\Terminal Services Session(Console)\Total Protocol Cache Reads
\Terminal Services Session(Services)\Total Protocol Cache Hits
\Terminal Services Session(Console)\Total Protocol Cache Hits
\Terminal Services Session(Services)\Total Protocol Cache Hit Ratio
\Terminal Services Session(Console)\Total Protocol Cache Hit Ratio
\Terminal Services Session(Services)\Protocol Bitmap Cache Reads
\Terminal Services Session(Console)\Protocol Bitmap Cache Reads
\Terminal Services Session(Services)\Protocol Bitmap Cache Hits
\Terminal Services Session(Console)\Protocol Bitmap Cache Hits
\Terminal Services Session(Services)\Protocol Bitmap Cache Hit Ratio
\Terminal Services Session(Console)\Protocol Bitmap Cache Hit Ratio
\Terminal Services Session(Services)\Protocol Glyph Cache Reads
\Terminal Services Session(Console)\Protocol Glyph Cache Reads
\Terminal Services Session(Services)\Protocol Glyph Cache Hits
\Terminal Services Session(Console)\Protocol Glyph Cache Hits
\Terminal Services Session(Services)\Protocol Glyph Cache Hit Ratio
\Terminal Services Session(Console)\Protocol Glyph Cache Hit Ratio
\Terminal Services Session(Services)\Protocol Brush Cache Reads
\Terminal Services Session(Console)\Protocol Brush Cache Reads
\Terminal Services Session(Services)\Protocol Brush Cache Hits
\Terminal Services Session(Console)\Protocol Brush Cache Hits
\Terminal Services Session(Services)\Protocol Brush Cache Hit Ratio
\Terminal Services Session(Console)\Protocol Brush Cache Hit Ratio
\Terminal Services Session(Services)\Protocol Save Screen Bitmap Cache Reads
\Terminal Services Session(Console)\Protocol Save Screen Bitmap Cache Reads
\Terminal Services Session(Services)\Protocol Save Screen Bitmap Cache Hits
\Terminal Services Session(Console)\Protocol Save Screen Bitmap Cache Hits
\Terminal Services Session(Services)\Protocol Save Screen Bitmap Cache Hit Ratio

\Terminal Services Session(Console)\Protocol Save Screen Bitmap Cache Hit Ratio
\Terminal Services Session(Services)\Input Compression Ratio
\Terminal Services Session(Console)\Input Compression Ratio
\Terminal Services Session(Services)\Output Compression Ratio
\Terminal Services Session(Console)\Output Compression Ratio
\Terminal Services Session(Services)\Total Compression Ratio
\Terminal Services Session(Console)\Total Compression Ratio
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Bulk Bytes/Sec

\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Bulk Bytes/S
ec
\USB(Generic USB Hub)\Bulk Bytes/Sec
\USB(Generic USB Hub#1)\Bulk Bytes/Sec
\USB(Realtek USB 2.0 Card Reader)\Bulk Bytes/Sec
\USB(USB Composite Device)\Bulk Bytes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Isochronous By
tes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Isochronous
Bytes/Sec
\USB(Generic USB Hub)\Isochronous Bytes/Sec
\USB(Generic USB Hub#1)\Isochronous Bytes/Sec
\USB(Realtek USB 2.0 Card Reader)\Isochronous Bytes/Sec
\USB(USB Composite Device)\Isochronous Bytes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Interrupt Byte
s/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Interrupt By
tes/Sec
\USB(Generic USB Hub)\Interrupt Bytes/Sec
\USB(Generic USB Hub#1)\Interrupt Bytes/Sec
\USB(Realtek USB 2.0 Card Reader)\Interrupt Bytes/Sec
\USB(USB Composite Device)\Interrupt Bytes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Control Data B
ytes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Control Data
Bytes/Sec
\USB(Generic USB Hub)\Control Data Bytes/Sec
\USB(Generic USB Hub#1)\Control Data Bytes/Sec
\USB(Realtek USB 2.0 Card Reader)\Control Data Bytes/Sec
\USB(USB Composite Device)\Control Data Bytes/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Controller PCI
Interrupts/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Controller P
CI Interrupts/Sec
\USB(Generic USB Hub)\Controller PCI Interrupts/Sec
\USB(Generic USB Hub#1)\Controller PCI Interrupts/Sec
\USB(Realtek USB 2.0 Card Reader)\Controller PCI Interrupts/Sec
\USB(USB Composite Device)\Controller PCI Interrupts/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Controller Wor
kSignals/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Controller W
orkSignals/Sec
\USB(Generic USB Hub)\Controller WorkSignals/Sec
\USB(Generic USB Hub#1)\Controller WorkSignals/Sec
\USB(Realtek USB 2.0 Card Reader)\Controller WorkSignals/Sec
\USB(USB Composite Device)\Controller WorkSignals/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\% Total Bandwi
dth Used for Interrupt
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\% Total Band
width Used for Interrupt
\USB(Generic USB Hub)\% Total Bandwidth Used for Interrupt
\USB(Generic USB Hub#1)\% Total Bandwidth Used for Interrupt
\USB(Realtek USB 2.0 Card Reader)\% Total Bandwidth Used for Interrupt
\USB(USB Composite Device)\% Total Bandwidth Used for Interrupt
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\% Total Bandwi
dth Used for Iso
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\% Total Band
width Used for Iso
\USB(Generic USB Hub)\% Total Bandwidth Used for Iso
\USB(Generic USB Hub#1)\% Total Bandwidth Used for Iso
\USB(Realtek USB 2.0 Card Reader)\% Total Bandwidth Used for Iso
\USB(USB Composite Device)\% Total Bandwidth Used for Iso
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Avg. Bytes/Tra
nsfer
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Avg. Bytes/T
ransfer
\USB(Generic USB Hub)\Avg. Bytes/Transfer
\USB(Generic USB Hub#1)\Avg. Bytes/Transfer
\USB(Realtek USB 2.0 Card Reader)\Avg. Bytes/Transfer
\USB(USB Composite Device)\Avg. Bytes/Transfer
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Iso Packet Err
ors/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Iso Packet E
rrors/Sec
\USB(Generic USB Hub)\Iso Packet Errors/Sec
\USB(Generic USB Hub#1)\Iso Packet Errors/Sec
\USB(Realtek USB 2.0 Card Reader)\Iso Packet Errors/Sec
\USB(USB Composite Device)\Iso Packet Errors/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Avg ms latency
for ISO transfers
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Avg ms laten
cy for ISO transfers
\USB(Generic USB Hub)\Avg ms latency for ISO transfers
\USB(Generic USB Hub#1)\Avg ms latency for ISO transfers
\USB(Realtek USB 2.0 Card Reader)\Avg ms latency for ISO transfers
\USB(USB Composite Device)\Avg ms latency for ISO transfers
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Transfer Error
s/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Transfer Err
ors/Sec
\USB(Generic USB Hub)\Transfer Errors/Sec
\USB(Generic USB Hub#1)\Transfer Errors/Sec
\USB(Realtek USB 2.0 Card Reader)\Transfer Errors/Sec
\USB(USB Composite Device)\Transfer Errors/Sec
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Host Controlle
r Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Host Control
ler Idle
\USB(Generic USB Hub)\Host Controller Idle
\USB(Generic USB Hub#1)\Host Controller Idle
\USB(Realtek USB 2.0 Card Reader)\Host Controller Idle
\USB(USB Composite Device)\Host Controller Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Host Controlle
r Async Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Host Control
ler Async Idle
\USB(Generic USB Hub)\Host Controller Async Idle
\USB(Generic USB Hub#1)\Host Controller Async Idle
\USB(Realtek USB 2.0 Card Reader)\Host Controller Async Idle
\USB(USB Composite Device)\Host Controller Async Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Host Controlle
r Async Cache Flush Count
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Host Control
ler Async Cache Flush Count
\USB(Generic USB Hub)\Host Controller Async Cache Flush Count
\USB(Generic USB Hub#1)\Host Controller Async Cache Flush Count
\USB(Realtek USB 2.0 Card Reader)\Host Controller Async Cache Flush Count
\USB(USB Composite Device)\Host Controller Async Cache Flush Count
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Host Controlle
r Periodic Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Host Control
ler Periodic Idle
\USB(Generic USB Hub)\Host Controller Periodic Idle
\USB(Generic USB Hub#1)\Host Controller Periodic Idle
\USB(Realtek USB 2.0 Card Reader)\Host Controller Periodic Idle
\USB(USB Composite Device)\Host Controller Periodic Idle
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con)\Host Controlle
r Periodic Cache Flush Count
\USB(Intel(R) 7 Series-C216 Chipset Family USB Enhanced Host Con#1)\Host Control
ler Periodic Cache Flush Count
\USB(Generic USB Hub)\Host Controller Periodic Cache Flush Count
\USB(Generic USB Hub#1)\Host Controller Periodic Cache Flush Count
\USB(Realtek USB 2.0 Card Reader)\Host Controller Periodic Cache Flush Count
\USB(USB Composite Device)\Host Controller Periodic Cache Flush Count
\WMI Objects\HiPerf Classes
\WMI Objects\HiPerf Validity
\Battery Status(ACPI\PNP0C0A\1_0)\Charge Rate
\Battery Status(ACPI\PNP0C0A\1_0)\Discharge Rate
\Battery Status(ACPI\PNP0C0A\1_0)\Remaining Capacity
\Battery Status(ACPI\PNP0C0A\1_0)\Tag
\Battery Status(ACPI\PNP0C0A\1_0)\Voltage
\Processor Performance(PPM_Processor_0)\Processor Frequency
\Processor Performance(PPM_Processor_1)\Processor Frequency
\Processor Performance(PPM_Processor_0)\% of Maximum Frequency
\Processor Performance(PPM_Processor_1)\% of Maximum Frequency
\Processor Performance(PPM_Processor_0)\Processor State Flags
\Processor Performance(PPM_Processor_1)\Processor State Flags
\Queued Messages Dropped(SystemIndex)\Queued Messages Dropped Per Second
\Queued Messages Dropped(SystemIndex)\Percent Of Max Concurrent Calls
\Queued Messages Dropped(SystemIndex)\Percent Of Max Concurrent Instances
\Queued Messages Dropped(SystemIndex)\Percent Of Max Concurrent Sessions
\Queued Messages Dropped(SystemIndex)\CallDurationBase
\Queued Messages Dropped(SystemIndex)\CallsPercentMaxConcurrentCallsBase
\Queued Messages Dropped(SystemIndex)\InstancesPercentMaxConcurrentInstancesBase

\Queued Messages Dropped(SystemIndex)\SessionsPercentMaxConcurrentSessionsBase
\Queued Messages Dropped(SystemIndex)\Teredo Client
\Queued Messages Dropped(SystemIndex)\In - Teredo Router Advertisement
\Queued Messages Dropped(SystemIndex)\In - Teredo Bubble
\Queued Messages Dropped(SystemIndex)\In - Teredo Data
\Queued Messages Dropped(SystemIndex)\In - Teredo Invalid
\Queued Messages Dropped(SystemIndex)\Out - Teredo Router Solicitation
\Queued Messages Dropped(SystemIndex)\Out - Teredo Bubble
\Queued Messages Dropped(SystemIndex)\Out - Teredo Data
\Queued Messages Dropped(SystemIndex)\In - Teredo Data User Mode
\Queued Messages Dropped(SystemIndex)\In - Teredo Data Kernel Mode
\Queued Messages Dropped(SystemIndex)\Out - Teredo Data User Mode
\Queued Messages Dropped(SystemIndex)\Out - Teredo Data Kernel Mode
\Queued Messages Dropped(SystemIndex)\Teredo Server
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Total Packets: Success
+ Error
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Success Packets: Total
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Success Packets: Bubble
s
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Success Packets: Echo
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Success Packets: RS-Pri
mary
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Success Packets: RS-Sec
ondary
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Error Packets: Total
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Error Packets: Header E
rror
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Error Packets: Source E
rror
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Error Packets: Destinat
ion Error
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Error Packets: Authenti
cation Error
\Queued Messages Dropped(SystemIndex)\Out - Teredo Server: RA-Primary
\Queued Messages Dropped(SystemIndex)\Out - Teredo Server: RA-Secondary
\Queued Messages Dropped(SystemIndex)\In - Teredo Server Total Packets: Success
+ Error / sec
\Queued Messages Dropped(SystemIndex)\IPHTTPS Global
\Queued Messages Dropped(SystemIndex)\In - Total bytes received
\Queued Messages Dropped(SystemIndex)\Out - Total bytes sent
\Queued Messages Dropped(SystemIndex)\Drops - Neighbor resolution timeouts
\Queued Messages Dropped(SystemIndex)\Errors - Authentication Errors
\Queued Messages Dropped(SystemIndex)\Out - Total bytes forwarded
\Queued Messages Dropped(SystemIndex)\Errors - Transmit errors on the server
\Queued Messages Dropped(SystemIndex)\Errors - Receive errors on the server
\Queued Messages Dropped(SystemIndex)\In - Total packets received
\Queued Messages Dropped(SystemIndex)\Out - Total packets sent
\Queued Messages Dropped(SystemIndex)\Sessions - Total sessions
\Queued Messages Dropped(SystemIndex)\IPHTTPS Session
\Queued Messages Dropped(SystemIndex)\Packets received on this session
\Queued Messages Dropped(SystemIndex)\Packets sent on this session
\Queued Messages Dropped(SystemIndex)\Bytes received on this session
\Queued Messages Dropped(SystemIndex)\Bytes sent on this session
\Queued Messages Dropped(SystemIndex)\Errors - Transmit errors on this session
\Queued Messages Dropped(SystemIndex)\Errors - Receive errors on this session
\Queued Messages Dropped(SystemIndex)\Duration - Duration of the session (Second
s)
\Queued Messages Dropped(SystemIndex)\Teredo Relay
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Total Packets: Success +
Error
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Success Packets: Total
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Success Packets: Bubbles

\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Success Packets: Data Pa
ckets
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Error Packets: Total
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Error Packets: Header Er
ror
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Error Packets: Source Er
ror
\Queued Messages Dropped(SystemIndex)\In - Teredo Relay Error Packets: Destinati
on Error

The command completed successfully.

C:\windows\system32>ICACLS C:\ProgramData\Microsoft\Crypto\RSA^V
C:\ProgramData\Microsoft\Crypto\RSA▬: The filename, directory name, or volume la
bel syntax is incorrect.
Successfully processed 0 files; Failed processing 1 files

C:\windows\system32>ICACLS C:\ProgramData\Microsoft\Crypto\RSA^V
C:\ProgramData\Microsoft\Crypto\RSA▬: The filename, directory name, or volume la
bel syntax is incorrect.
Successfully processed 0 files; Failed processing 1 files

C:\windows\system32>ICACLS C:\ProgramData\Microsoft\Crypto\RSA
C:\ProgramData\Microsoft\Crypto\RSA NT AUTHORITY\SYSTEM(I)(OI)(CI)(F)
BUILTIN\Administrators(I)(OI)(CI)(F)
BUILTIN\Users(I)(OI)(CI)(RX)
Everyone(I)(OI)(CI)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\windows\system32>
My System SpecsSystem Spec
13 Sep 2015   #25
krc52

Windows 7 64 bit
 
 

I looked at the Device Mgr and see that Teredo Tunneling Pseudo-Interface Properties has an Exclamation point. When I looked at the General tab it said 'This device cannot start. (Code 10). Not sure if this is helpful to you?
My System SpecsSystem Spec
13 Sep 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - reboot and post a new set or event logs, and we'll see if anything has changed.
My System SpecsSystem Spec
13 Sep 2015   #27
krc52

Windows 7 64 bit
 
 

I rebooted and have attached the files, one here and one at the link.
https://www.dropbox.com/s/snwbko37wf...04038.zip?dl=0
My System SpecsSystem Spec
13 Sep 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Very odd
- Also, I seem to have gotten my threads confused (not too surprising, dealing with 30+threads today!)

However I am definitely confused with these latest results, as I would have expected a lot more data in the CBS.log than is there currently. It seems that almost nothing has been put in the log for 15 hours!
Have you by any chance corrected a clock error?
My System SpecsSystem Spec
13 Sep 2015   #29
krc52

Windows 7 64 bit
 
 

I haven't done anything to the clock or time.
From what you saw in the cmd prompt results I just sent the CBS should have been updated and show the current hour/time?
My System SpecsSystem Spec
13 Sep 2015   #30
GokAy

Windows 7 Ultimate x64 SP1
 
 

Quote:
Also, I seem to have gotten my threads confused
Heh, I know the feeling
My System SpecsSystem Spec
Reply

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