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Windows 7: Every Shutdown now triggers a restart

11 Sep 2015   #1
krc52

Windows 7 64 bit
 
 
Every Shutdown now triggers a restart

I have searched this forum before posting this question and have tried all the options: returning the BIOS to defaults, checking the power options, looking at regedit, msconfig, what the shutdown button does, etc and nothing has worked. It worked fine until two days ago. I didn't add any devices or new software. Any help appreciated! thx


My System SpecsSystem Spec
.
11 Sep 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try a System Restore to a date prior to the issue - System Restore
My System SpecsSystem Spec
11 Sep 2015   #3
krc52

Windows 7 64 bit
 
 

I have tried a system restore to 9/6 but it didn't help. Also, I have started in Safe mode
but the problem exists then too.
My System SpecsSystem Spec
.

11 Sep 2015   #4
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you try to run in cmd (perhaps Win+R works too):
Code:
shutdown /s
Though I am not sure why restore didn't help.

Maybe some hardware fault. Can you try removing front panel connections and start like that? You will have to use a screwdriver to short circuit the power on pins.
My System SpecsSystem Spec
11 Sep 2015   #5
krc52

Windows 7 64 bit
 
 

So I tried the cmd line shutdown /s and it shutdown and restarted just like the button.
My System SpecsSystem Spec
11 Sep 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

My System SpecsSystem Spec
11 Sep 2015   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

I suspect there are pending updates.
please search cancel pending updates.

Roy
My System SpecsSystem Spec
11 Sep 2015   #8
krc52

Windows 7 64 bit
 
 

I read thru the page sent, thank you, but did not find a pending.xml file. I did however in that folder:
C:\Windows\winsxs\ find many files all dates 9/10/15 in a folder named Temp and then a folder under that named PendingRenames. All the files there were dated 9/10/15. I did try to delete them but it said I needed permission. ?? I am the administrator on my sign on. Any help with all this? thx
My System SpecsSystem Spec
11 Sep 2015   #9
GokAy

Windows 7 Ultimate x64 SP1
 
 

Try not to delete them on your own, may make your system unbootable. Try Windows 7 SP1 Disk Cleanup Tool first. (Then if not solved, ask a knowledgeable person.) make sure you click "Clean up system files" and then you can safely delete all found.
My System SpecsSystem Spec
11 Sep 2015   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
Admin please move to upadate/activation.

please move to correct sub forum

Roy
My System SpecsSystem Spec
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 Every Shutdown now triggers a restart




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