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Windows 7: Windows update icon on shutdown button

13 Sep 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Interesting - an update is trying to install (KB3022345) which is not only old, but also should be superseded.
There is also another update which appears to be attempting to install - KB2871997 - which is failing because it seems to be already installed?

How long have updates not worked?

There are no CBS errors showing.
No point in posting another CBSPersist files, I doubt it will show us anything new.


My System SpecsSystem Spec
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13 Sep 2015   #12
NigelD

Windows 7 x64 bit
 
 

I haven't received any update failure notices when updates have been installed. Having said that - I recently changed from automatic install to "notify me first" so maybe one is stuck somewhere. The (KB3022345) - I uninstalled that today because I read that it might help with the event viewer error I've been receiving.

Here's the Windowsupdate log.


Attached Files
File Type: log WindowsUpdate.log (1.59 MB, 1 views)
My System SpecsSystem Spec
13 Sep 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

As far as WU is concerned the last successful install was on 9/9? - KB3083324

Neither of the updates I mentioned earlier appear at all.

My System SpecsSystem Spec
.

13 Sep 2015   #14
NigelD

Windows 7 x64 bit
 
 

KB2871997 looks like it was installed in March when the system was re-built. Where do I go from here?
My System SpecsSystem Spec
13 Sep 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That would make sense - why it appears in the CBS log I have no idea, unless you were running the Advanced Disk Cleanup?
My System SpecsSystem Spec
13 Sep 2015   #16
NigelD

Windows 7 x64 bit
 
 

Wouldn't know how to do that Noel.

Incidentally - I had a PC freeze up whilst trying to reply a couple of minutes ago - couldm't do a thing and had to power off at the main power button.
My System SpecsSystem Spec
13 Sep 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

How long did you leave the freeze before doing the power-off? I always check that the hard drive light is NOT flickering, and that t least 5 minutes have passed before doing something like that.
My System SpecsSystem Spec
13 Sep 2015   #18
NigelD

Windows 7 x64 bit
 
 

I think I hit the button straight away....
My System SpecsSystem Spec
14 Sep 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to be having a lot of problems with the Performance Counters -
YOu also seem to have problems with permissions for the PNRP service - which is affecting other services.


Open an Elevated Command Prompt, and run the following commands:

lodctr /r
ICACLS C:\ProgramData\Microsoft\Crypto\RSA

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
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 Windows update icon on shutdown button




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