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Windows 7: windows 7 sp1 update stuck at "checking for updates"

13 Sep 2015   #1
indepentten

Windows 7 64 bit
 
 
windows 7 sp1 update stuck at "checking for updates"

Hi,
Current issue: Windows 7 sp1 update stuck at "checking for updates" for more than a week
My computer: windows 7 professional sp1 installation originally
Last automatic checked and updated successfully: May 11, 2015
CCleaner cleaned up: once every week
Anti-virus: AVG for more than 10 years

Self - troubleshooting done so far but did not work:
1) CCleaner cleaned up & Disk cleanup under safe mode
2) Reset Update following this instruction: Windows Update - Reset
3) Temporarily turned off AVG anti-virus while checking for update
4) System restored to the earliest restore point: July 15, 2015

Please help.


My System SpecsSystem Spec
.
13 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This is currently a common issue - partly caused by a poor update from MS which slows the process down, and partly caused by throttling of the MS servers.

Simply leave WU to do it's thing overnight - or longer if necessary - it will get there in the end.
If it's still not completed a scan after 24 hours running...
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
My System SpecsSystem Spec
13 Sep 2015   #3
jakke102

Windows 7 64
 
 

try to manually install KB3087039, it worked for me yesterday in two cases
My System SpecsSystem Spec
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13 Sep 2015   #4
indepentten

Windows 7 64 bit
 
 

great advise, manually install KB3087039 works, or may be also because I waited for longer than one hour.

Thank you, Noel and Jakke!!!
My System SpecsSystem Spec
14 Sep 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You're welcome - good luck!
My System SpecsSystem Spec
14 Sep 2015   #6
jakke102

Windows 7 64
 
 

no problemo
My System SpecsSystem Spec
11 Nov 2015   #7
aoetalks

Windows 7 All Editions x86/x64
 
 

https://support.microsoft.com/en-us/kb/3102810 should speed things up. After installing this it took only a few minutes to scan for updates on a fresh Win7 SP1 install.
My System SpecsSystem Spec
12 Nov 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks for flagging that! - hopefully it won't cause any other problems while fixing these ones!
My System SpecsSystem Spec
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 windows 7 sp1 update stuck at "checking for updates"




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