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Windows 7: Win 7 refuses to update.

13 Sep 2015   #1
penfold72

Windows 7 Home Premium 64bit
 
 
Win 7 refuses to update.

I have rebuilt my older windows 7 PC for my father to replace his aging XP system, and reinstalled windows 7from scratch.
I installed from a DVD , that I burned from the ISO file downloaded from microsoft, mainly to speed things up by not having to install SP1 as well. Install went fine, installed in approx 15mins.
Activiation went OK, the system however refuses to install any updates. It just sits there on checking for updates, and does nothing else. I have researched this, and run the Windows troubleshooter, and also the windows update fix it tool (microsoft fix it 50202) still it refuses to work. I am using a wired connection, direct to the router.
The only things installed are Windows, and security essentials. Security essentials updates fine. The standard windows firewall is on, and I have not yet installed a browser but IE8 that installed with Win7 accesses the internet fine.
Once I start the update process, the HDD light flashes quite alot, for the first 10mins or so, and I can see activity on the router, suggesting its communicating with the update servers, but after 10-15mins all activity appears to cease, and nothing happens apart from the windows saying searching for updates. I have the most recent windows update client, as the first time I tried windows update, it said this needed to be installed. I have left for over an hour with nothing happening.
I have seen that windows memory useage is at around 2.7Gb (of 4Gb installed), and the CPU appears to be doing something, as CPU useage varies between 50 and 80%.
I am at a loss, and run all solutions I can find, and I would welcome any advice you could give, on solving the issues.


My System SpecsSystem Spec
.
13 Sep 2015   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Patience.

It might take 20+ hours.

Many users are seeing this.
Many users are not seeing this.
Cause unknown.
(Lots of guessing.)
My System SpecsSystem Spec
13 Sep 2015   #3
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well if you ran 50202 was that in aggressive mode? Whenever I've used 50202 it has required more than one run. The first run when internet connected followed by a reboot. The second run when internet connected followed by a reboot with no internet connection.

Then it required re-configuring windows update settings before yet another reboot with internet connection.

Could you say which of these updates are currently installed?

KB2990214
KB3050265
KB3065987
KB3075851
KB3083324

Edit: Also after running 50202 I've always found it better to disable WU service and wait 24 hours (leave it until after the next scheduled update check) before re-enabling WU service, rebooting then allow the automatic update check to proceed. The first one takes a while - sometimes a few hours.
My System SpecsSystem Spec
.

14 Sep 2015   #4
penfold72

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Callender View Post
Well if you ran 50202 was that in aggressive mode? Whenever I've used 50202 it has required more than one run. The first run when internet connected followed by a reboot. The second run when internet connected followed by a reboot with no internet connection.

Then it required re-configuring windows update settings before yet another reboot with internet connection.

Could you say which of these updates are currently installed?

KB2990214
KB3050265
KB3065987
KB3075851
KB3083324
Thanks

There are no updates installed at all, apart from the update agent that it installed, first time I ran the update. Seen some posts that suggest this may be the cause, and to manually install another update.KB3083324
My System SpecsSystem Spec
14 Sep 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Installing that may indeed help - so long as there are no other underlying problems.
My System SpecsSystem Spec
14 Sep 2015   #6
jakke102

Windows 7 64
 
 

Penfold, try to install KB3087039, seems to do the trick for most of us
My System SpecsSystem Spec
14 Sep 2015   #7
penfold72

Windows 7 Home Premium 64bit
 
 

Will try both those updates.

Out of interest, what does the KB3087039 do to solve the issues? It appears to be something to do with graphics cards
My System SpecsSystem Spec
14 Sep 2015   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by penfold72 View Post

There are no updates installed at all, apart from the update agent that it installed, first time I ran the update. Seen some posts that suggest this may be the cause, and to manually install another update.KB3083324
Sorry, I missed that it's a fresh install with no updates installed.
My System SpecsSystem Spec
20 Sep 2015   #9
jakke102

Windows 7 64
 
 

Penfold, I have no idea.. I found this solution somewhere and just spreading the word , it worked for me in all my cases with dell E6500's
did it work for you?

J
My System SpecsSystem Spec
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 Win 7 refuses to update.




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