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Windows 7: Win 7 update error 80070663 when installing update KB2596787

14 Sep 2015   #1
dxc0chappie

Windows 7 Professional x64
 
 
Win 7 update error 80070663 when installing update KB2596787

Hi Experts,

After MS Office 2007 update KB2596787 failed I found some HD problems with chkdsk. I believe there are some corrupted system files. I wonder if some kind soul could advise how to repair i.e. which specific files and where to get them from?

Logs/screenshots attached.

Many thanks.




Attached Images
Win 7 update error 80070663 when installing update KB2596787-error.png 
Attached Files
File Type: txt sfcdetails.txt (48.9 KB, 3 views)
File Type: log CheckSUR.log (2.1 KB, 1 views)
My System SpecsSystem Spec
.
14 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows the following probems...
Code:
Summary:
Seconds executed: 1551
 Found 5 errors
  CSI Manifest Failed Catalog Check Total count: 2
  CSI Payload File Missing Total count: 1
  CBS MUM Corrupt Total count: 2

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-ie-versioninfo_31bf3856ad364e35_11.2.9600.17280_none_e1994bf149f1e0bc.manifest
	winsxs\manifests\amd64_ce04cba7a7e0e0a9e7af131a0166138e_b03f5f7f11d50a3a_6.1.7601.18523_none_8b14c35459e54735.manifest
	servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
	servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
	servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
	servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat
There are also some problems in the SFC log - but we'll worry about those after we fix these.

I'll post a fix protocol later.
My System SpecsSystem Spec
15 Sep 2015   #3
dxc0chappie

Windows 7 Professional x64
 
 

Using the wealth of info on this excellent forum I was able to repair the manifest/package corruptions, but now I have a different error in the CheckSUR.log which I am at a loss how to fix. Also still have problems in the SFC log... :-(


Attached Files
File Type: txt sfcdetails.txt (103.5 KB, 0 views)
File Type: log CheckSUR.log (571 Bytes, 1 views)
My System SpecsSystem Spec
.

15 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 



Yep - same state I'd have got you to...
Now we have to fix the 'ordinary' file problems found by SFC (and CheckSUR)
Code:
	Line 29657: 2015-09-15 15:51:54, Info                  CSI    00000365 [SR] Repairing 2 components
	Line 29658: 2015-09-15 15:51:54, Info                  CSI    00000366 [SR] Beginning Verify and Repair transaction
	Line 29661: 2015-09-15 15:51:54, Info                  CSI    00000368 [SR] Cannot repair member file [l:48{24}]"FirewallControlPanel.dll" of Networking-MPSSVC, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 29665: 2015-09-15 15:51:54, Info                  CSI    0000036a [SR] Cannot repair member file [l:46{23}]"System.ServiceModel.dll" of System.ServiceModel, Version = 6.1.7601.18532, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Code:
Checking Component Store
(f)	CSI Payload File Missing	0x00000000	ieui.dll	wow64_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16913_none_e5f00a1472fbc30d
I'll post a fix protocol later.
My System SpecsSystem Spec
15 Sep 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - d0caa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\d0caa
hit the enter key - if you get a 'Not Found' error try
DIR D:\d0caa
or
DIR E:\d0caa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\d0caa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
16 Sep 2015   #6
dxc0chappie

Windows 7 Professional x64
 
 

Hi, I copied the files over, re-ran SFC and CheckSUR - logs attached. Looks like there's still some errors.


Attached Files
File Type: txt sfcdetails.txt (149.4 KB, 2 views)
File Type: log CheckSUR.log (1.7 KB, 1 views)
My System SpecsSystem Spec
16 Sep 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Still 1 error in the SFC
Code:
2015-09-16 09:13:23, Info                  CSI    0000035b [SR] Repairing 1 components
2015-09-16 09:13:23, Info                  CSI    0000035c [SR] Beginning Verify and Repair transaction
2015-09-16 09:13:23, Info                  CSI    0000035e [SR] Cannot repair member file [l:46{23}]"System.ServiceModel.dll" of System.ServiceModel, Version = 6.1.7601.18532, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2
I'm not sure why, at this point, as I'm pretty sure I uploaded the correct file.

Also, for some reason, CheckSUR is finding a mass of new errors...
Code:
Checking Component Store
(f)	CSI Missing Deployment Key	0x00000000	a6562cfa922..6d6096de0b7_31bf3856ad364e35_6.1.7601.18846_16108e677bb01de8	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	b238d78ab96..82cf8316b9e_31bf3856ad364e35_6.1.7601.18804_5385b5271435d4db	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	170aef91da5..bcd5a4992f7_31bf3856ad364e35_6.1.7601.18846_07b81509db0ef196	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	08820e22142..fc0a4cf716f_31bf3856ad364e35_6.1.7601.18846_21db2236a64375c9	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	f90a84c118a..f442269f912_31bf3856ad364e35_6.1.7601.18804_b965690873110d6b	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	b6953ce718e..9aa86774558_31bf3856ad364e35_6.1.7601.18846_b7417b0549aa5f1d	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	85ac31a8dd9..c93b7d3c6ce_31bf3856ad364e35_6.1.7601.18804_4e0050898b85214c	HKLM\Components\CanonicalData\Deployments	
(f)	CSI Missing Deployment Key	0x00000000	66b5879f4aa..95d056a9958_31bf3856ad364e35_6.1.7601.18804_a6f2c2c883114848	HKLM\Components\CanonicalData\Deployments
I'll have to see if I can work out why this happened.

Back later.
My System SpecsSystem Spec
18 Sep 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
18 Sep 2015   #9
dxc0chappie

Windows 7 Professional x64
 
 

Hi Noel - file is here: COMPONENTS

Thanks
My System SpecsSystem Spec
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