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Windows 7: Windows Update error 800B0100

17 Sep 2015   #1
woodydp

Windows 7 Pro 64 bit
 
 
Windows Update error 800B0100

I recently came across this error in windows update. I've tried to shut down update and restart it in the command prompt. I also ran the system file checker which came up with no errors. Last I've tried to run the System Update Readiness Tool and this is where I am stuck. I have the CheckSUR log file but am not sure what to do to repair the errors. I appreciate any advice.

Thanks




Attached Files
File Type: log CheckSUR.log (17.1 KB, 2 views)
My System SpecsSystem Spec
.
18 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the error list...
Code:
Summary:
Seconds executed: 484
 Found 55 errors
  CSI Manifest All Zeros Total count: 14
  CBS MUM Corrupt Total count: 21
  CBS Catalog Corrupt Total count: 20

Unavailable repair files:
	winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.23126_none_73edf24a3955cb0c.manifest
	winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.23126_en-us_e21beddeb18a3fc9.manifest
	winsxs\manifests\x86_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.23120_none_e290e321b7690bdd.manifest
	winsxs\manifests\amd64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18923_none_73617c7f203aabfb.manifest
	winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18923_none_7db626d1549b6df6.manifest
	winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.23126_en-us_85fd525af92cce93.manifest
	winsxs\manifests\amd64_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.18917_none_3e37dbaa569a3f77.manifest
	winsxs\manifests\amd64_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18923_en-us_e18f7813986f20b8.manifest
	winsxs\manifests\x86_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.18917_none_e21940269e3cce41.manifest
	winsxs\manifests\amd64_microsoft-windows-d..opwindowmanager-api_31bf3856ad364e35_6.1.7601.23120_none_3eaf7ea56fc67d13.manifest
	winsxs\manifests\msil_ehshell_31bf3856ad364e35_6.1.7601.18968_none_8d6ba036a00314c8.manifest
	winsxs\manifests\msil_ehshell_31bf3856ad364e35_6.1.7601.23171_none_8de34331b92f5264.manifest
	winsxs\manifests\x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18923_en-us_8570dc8fe011af82.manifest
	winsxs\manifests\wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.23126_none_7e429c9c6db68d07.manifest
	servicing\packages\Package_109_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_109_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_110_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_110_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_113_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_113_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_114_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_114_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_1_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_1_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_1_for_KB3087918~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3087918~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_2_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_2_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_39_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_39_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_3_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_3_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_3_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_4_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_4_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_5_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_5_for_KB3087038~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_74_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_74_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3077715_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3077715_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3077715~31bf3856ad364e35~amd64~~6.1.1.1.mum
	servicing\packages\Package_for_KB3078667_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3078667_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3078667~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3087038_RTM~31bf3856ad364e35~amd64~~11.2.1.0.mum
	servicing\packages\Package_for_KB3087918_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3087918_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3087918~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3087918~31bf3856ad364e35~amd64~~6.1.1.0.mum
I'll post a fix protocol when I can find the time!
My System SpecsSystem Spec
20 Sep 2015   #3
woodydp

Windows 7 Pro 64 bit
 
 

I appreciate the help.
My System SpecsSystem Spec
.

20 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks for the prod!

I've uploaded a file - wdpaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder wdpaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:
C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
20 Sep 2015   #5
woodydp

Windows 7 Pro 64 bit
 
 

Here are the current log files.


Attached Files
File Type: log CheckSUR.log (17.5 KB, 2 views)
File Type: log CheckSUR.persist.log (215.6 KB, 0 views)
My System SpecsSystem Spec
20 Sep 2015   #6
woodydp

Windows 7 Pro 64 bit
 
 

It's fixed. Using your file, I researched how to generate the files I needed and was able to successfully extract and install them. Thanks again!
My System SpecsSystem Spec
21 Sep 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Well done!

Good luck.
My System SpecsSystem Spec
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