Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win 7 - Updates fail - 8007370B - VMware Guest Install

21 Sep 2015   #1
MobyScot

Windows 7 Home Premium x64
 
 
Win 7 - Updates fail - 8007370B - VMware Guest Install

Hi,

Would really appreciate some assistance with this, updates have been failing for some time on a windows 7 (Home Premium x64) VM with the code 8007370B, I have tried everything I (and Dr Google) can think of but to no avail. Cannot get it to play along.

Host is a VM so I can revert back to a snapshot if any attempted fixes fail, so at this stage am happy to give anything a go.

All suggestions gratefully received!




Attached Files
File Type: log CheckSUR.log (2.2 KB, 3 views)
My System SpecsSystem Spec
.
22 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have a number of bitflips present - which often indicates hardware problems... most often with RAM

I would suggest testing your RAM using Memtest86+ - run at least 3 full passes initially and see what it reports... RAM - Test with Memtest86+

Code:
Checking Component Store
(f)	CSI Corrupt Identity	0xC0150017	Licrosoft-Windows-MobilePC-Client-Basic-Deployment-LanguagePack, Culture=en-US, Version=7.1.7600/16385, PublicKexToken=31bf3856ad364e35,!ProcessnrArchitecture=amd64, versionScope=NonSxS	amd64_microsoft-windows-m..oyment-languagepack_31bf3856ad364e35_6.1.7600.16395_en-us^f88637ba13879d27	Bad identity
(f)	CSI Manifest Missing	0x00000002	amd64_microsoft-windows-m..oyment-languagepack_31bf3856ad364e35_6.1.7600.16395_en-us^f88637ba13879d27.manifest	amd64_microsoft-windows-m..oyment-languagepack_31bf3856ad364e35_6.1.7600.16395_en-us^f88637ba13879d27	
(f)	CSI Corrupt Identity	0xC0150017	44aaa6343079d090c6cc41ed496f6341, Culturd=neutram, Version=6.1.7600.20862, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecturd=amd64,!versionScope=NonSxS	amd64_44aaa6343079d090b6cc41ed496f6341_31bf3856ad364e35_6.1.7600.20862_none_455bf1b22b7e11a8	Bad identity
(f)	CSI Manifest Missing	0x00000002	amd64_44aaa6343079d090b6cc41ed496f6341_31bf3856ad364e35_6.1.7600.20862_none_455bf1b22b7e11a8.manifest	amd64_44aaa6343079d090b6cc41ed496f6341_31bf3856ad364e35_6.1.7600.20862_none_455bf1b22b7e11a8	
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_335f32ab2696aa4fa6e408beb4a5dc6a_31bf3856ad364e35_6.1.7600.16723_none_957e13c74ede079d	identity and keyform do not match; keyform is wrong.
If the Memtest passes, I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
22 Sep 2015   #3
MobyScot

Windows 7 Home Premium x64
 
 

Hi Noel,

Thank you very much for your response, I do appreciate your time!

Second pass of memtest is running now, seems clean so far.....

Requested file is linked below

https://www.dropbox.com/s/ug31ruh9oh...nents.rar?dl=0
My System SpecsSystem Spec
.

23 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There is indeed considerable corruption present - I'll have a go at it, but it may be easier/quicker to do a repair install, (or go back to a snapshot and see if the corruption is still present - it appears to revolve around an IE9 install?)
My System SpecsSystem Spec
23 Sep 2015   #5
MobyScot

Windows 7 Home Premium x64
 
 

Thank you, very grateful for your help!

I have tried a repair install that also bailed out, I forget why now, I will give it another shot....
My System SpecsSystem Spec
23 Sep 2015   #6
MobyScot

Windows 7 Home Premium x64
 
 

Hi, attempted the repair/in place upgrade again, and it dies with "Setup can't continue. Restart the computer and restart Setup. When prompted try getting the latest update"

I did try as it suggested but it quits with the same error, is it safe to surmise that this behavior is due to the system being unable to perform updates?

It would be great if we could get to the point where the in-place upgrade works, I am more than happy to go down that route. Rebuilding this box from scratch is going to be a whole world of pain.

Please help me Noel, you are my only hope...

From CBS log: (error number looks familiar)
Code:
2015-09-24 08:28:29, Info                  CBS    Startup processing thread terminated normally
2015-09-24 08:28:29, Info                  CSI    00000009@2015/9/24:00:28:29.343 PopulateComponentFamiliesKey - Begin
2015-09-24 08:28:30, Info                  CSI    0000000a Mismatch between identity keyform and parent key name: [ml:280{140},l:184{92}]"amd64_335f32ab2696aa4fa6e408beb4a5dc6a_31bf3856ad364e35_6.1.7600.16723_none_857e13c75ede079d" vs. [l:184{92}]"amd64_335f32ab2696aa4fa6e408beb4a5dc6a_31bf3856ad364e35_6.1.7600.16723_none_957e13c74ede079d" on identity 335f32ab2696aa4fa6e408beb4a5dc6a, Version = 6.1.7600.16723, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
2015-09-24 08:28:30, Error                 CSI    0000000b (F) Invalid attribute name found: [l:14{7}]"Culturd"[gle=0x80004005]
2015-09-24 08:28:30, Error                 CSI    0000000c@2015/9/24:00:28:30.263 (F) d:\win7sp1_gdr\base\wcp\identity\id_baseidentity.cpp(1263): Error STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME originated in function Windows::Identity::Rtl::Implementation::CRtlIdentityBase::CRtlIdentityBase_Initialize expression: pBAI != 0
[gle=0x80004005]
2015-09-24 08:28:30, Error                 CSI    0000000d (F) STATUS_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME #199337# from Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_Parse(flags = 0, string = [l:312{156}]"44aaa6343079d090c6cc41ed496f6341, Culturd=neutram, Version=6.1.7600.20862, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecturd=amd64,!versionScope=NonSxS")
[gle=0xd0150017]
2015-09-24 08:28:30, Info                  CBS    Failed to get CSI store. [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
2015-09-24 08:28:30, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x8007370b - ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME]
2015-09-24 08:28:32, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.
2015-09-24 08:28:32, Info                  CBS    Ending the TrustedInstaller main loop.
2015-09-24 08:28:32, Info                  CBS    Starting TrustedInstaller finalization.
2015-09-24 08:28:33, Info                  CBS    Ending TrustedInstaller finalization.
My System SpecsSystem Spec
24 Sep 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll see what I can do - but no guarantees!
My System SpecsSystem Spec
24 Sep 2015   #8
MobyScot

Windows 7 Home Premium x64
 
 

Thank you! - I have my fingers firmly crossed, which other than making it tricky to type, has resulted in spilt beer, not good.
My System SpecsSystem Spec
27 Sep 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've managed to fix some of the errors - but the file still manages to crash my parsing tool Maybe Windows will have more luck?

I've uploaded a file - mbsaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

Code:
IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1
REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1
COPY "%userprofile%\desktop\mbsaa\COMPONENTS" C:\Windows\System32\config
 
.
If you get an error with any command, STOP THERE - do not reboot! - post for instructions.

Assuming all commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.
My System SpecsSystem Spec
27 Sep 2015   #10
MobyScot

Windows 7 Home Premium x64
 
 

Thank you so much!

It looks a hellovalot better

Will try the repair install now and see how I fare.


Attached Files
File Type: log CheckSUR.log (489 Bytes, 2 views)
My System SpecsSystem Spec
Reply

 Win 7 - Updates fail - 8007370B - VMware Guest Install




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Nearly ALL Windows Updates Fail to Install
Hello, I've been having an issue with installing updates for a long time now, but it was only one update that was failing, and I wasn't able to find a fix for the specific one anywhere on the web. I decided to check again to make sure others have updated, but almost EVERY update that has been...
Windows Updates & Activation
Windows 7 updates fail to install
I tried the SFC Scan (Following the Windows Update Posting Instructions) and it didn't find anything wrong. I've run microsoft fix it but it didn't help. I couldnt seen to find the Windows Update Error Codes on my windows update, it's always green (after trying to install the updates but doesnt)...
Windows Updates & Activation
Fail to install any updates
Any update that I have installed sucessfully downloads and then reboots. Once it's starting up again, the machine prepares to configure the updates. After a few minutes the updates fail and I get the message "Failure configuring Windows updates. Reverting changes. Do not turn off your computer". ...
Windows Updates & Activation
Upon Install, Most W7 x64 HP Updates Fail
Formatting and install went fine .... But when I began updating, apparently the internet connection failed for a minute. By then 3 updates had successfully installed. When connection was re-established, the updates for the 2009 W7 continued, but 300 out of 500 had failed, and I've not been...
Installation & Setup
5 updates fail to install through windows updates or manual?
I have 5 updates that fail to install. I have also tried to manually install them, but they still fail Here are the updates: KB2586448 KB2572076 KB2564958 KB2567053
Windows Updates & Activation
Updates (even optional) fail to install
A bit ago, there were like 5 important updates, so I installed them. All but 1 (malicious software removal tool) succeeded. Now no update, including the Essentials 2011, and the important update will install.
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:02.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App