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Windows 7: Error 0x800723 trying to Activate a LEGAL install of Win7 Pro 64Bit! I

22 Sep 2015   #1
masscommuter

windows 7 Pro 64-bit Service Pack 1, Part No.: X15-39170 Installed from 'Volume' media. Product ID:
 
 
Error 0x800723 trying to Activate a LEGAL install of Win7 Pro 64Bit! I

Diagnostics below. Suddenly I'm getting a Boot message "illegal copy of WIndows" - -
I follow prompts to Activate this LEGAL copy of Win7 Pro 64Bit -
The Error Code is: 0x8007232B.

This is an HP laptop perhaps a year old.
I Restored windows a month ago after a buggy Windows Update.
I've had errors related to "KMS" starting some weeks ago, but it is in Startup.

I've run the MS Support suggestion for "MAK instead of KMS": https://support.microsoft.com/en-us/kb/929826#method1
but reboot still says "illegal windows" etc.

Diagnostics:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85236
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6F3A4220-4071-4748-8371-B7B6F1368C4C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F3A4220-4071-4748-8371-B7B6F1368C4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85236</PID><PIDType>1</PIDType><SID>S-1-5-21-67843636-2696382631-3984574737</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 450 G1</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>L74 Ver. 01.20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140716000000.000000+000</Date></BIOS><HWID>7F553C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-2642015
Installation ID: 006091499864449215585166939025127764178265864693517700
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 2
Trusted time: 9/22/2015 9:05:42 AM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:10:2015 22:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAln0akWBcrmIe56ycHJyqhkzxImkgGsj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        1942    
  FACP            HPQOEM        1942    
  HPET            HPQOEM        1942    
  MCFG            HPQOEM        1942    
  ASF!            HPQOEM        1942    
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SLIC            HPQOEM        SLIC-MPC
  MSDM            HPQOEM        SLIC-MPC
  FPDT            HPQOEM        1942    
  BGRT            HPQOEM        1942    
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci



My System SpecsSystem Spec
.
22 Sep 2015   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

My System SpecsSystem Spec
23 Sep 2015   #3
masscommuter

windows 7 Pro 64-bit Service Pack 1, Part No.: X15-39170 Installed from 'Volume' media. Product ID:
 
 
Legal Windows 7 but "Activation Error" "DNS name does not exist"

MASD report is below.
It says to run: slmgr.vbs /ato which I did, but same error re-occurs
Where can I find & fix "DNS Name" and/or "KMS Server"?

:: Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

MASD:
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85236
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6F3A4220-4071-4748-8371-B7B6F1368C4C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F3A4220-4071-4748-8371-B7B6F1368C4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85236</PID><PIDType>1</PIDType><SID>S-1-5-21-67843636-2696382631-3984574737</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 450 G1</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>L74 Ver. 01.20</Version><SMBIOSVersion major="2" minor="7"/><Date>20140716000000.000000+000</Date></BIOS><HWID>7F553C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-2642015
Installation ID: 006091499864449215585166939025127764178265864693517700
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F056.
Remaining Windows rearm count: 2
Trusted time: 9/22/2015 9:05:42 AM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:10:2015 22:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAln0akWBcrmIe56ycHJyqhkzxImkgGsj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        1942    
  FACP            HPQOEM        1942    
  HPET            HPQOEM        1942    
  MCFG            HPQOEM        1942    
  ASF!            HPQOEM        1942    
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SLIC            HPQOEM        SLIC-MPC
  MSDM            HPQOEM        SLIC-MPC
  FPDT            HPQOEM        1942    
  BGRT            HPQOEM        1942    
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
  SSDT            HPQOEM        SataAhci
My System SpecsSystem Spec
.

24 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

KMS Activation is done on private servers - not MS ones.
If you don't have access to the private server, then you don't have a license to use Windows.

From where did you get this Key and install of Windows? (or computer if they came together) Certainly it shouldn't ever have been sold with a KMS license installed,
My System SpecsSystem Spec
24 Sep 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Noel can I have your permission to copy your post #4 for further use if need be?
My System SpecsSystem Spec
25 Sep 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sure - but I'll write a slightly more wordy version of it and let you have it by PM sometime - remind me!?
My System SpecsSystem Spec
01 Oct 2015   #7
masscommuter

windows 7 Pro 64-bit Service Pack 1, Part No.: X15-39170 Installed from 'Volume' media. Product ID:
 
 

Quote   Quote: Originally Posted by NoelDP View Post
KMS Activation is done on private servers - not MS ones.
If you don't have access to the private server, then you don't have a license to use Windows.

From where did you get this Key and install of Windows? (or computer if they came together) Certainly it shouldn't ever have been sold with a KMS license installed,
This is the Windows 7 pre-installed on this HP laptop which I got at a MicroCenter store in the next town. It came with Windows 7 Pro installed with an option to install windows 8.

I've had it for probably 18 months.

Some weeks ago, perhaps 2 months ago, there was an odd issue with "KMS Service", a popup saying it wasn't working. this may have followed a windows Update. I basically ignored it.

Now, 10 days ago, I started getting messages "your windows may be illegal", and ultimately
error 0x8007232B. It says "DNS name does not exist." per title of this post when I followed popup instructions.
My System SpecsSystem Spec
02 Oct 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It sounds very much to me as if you've been had
I assume that there is a Windows 8 sticker on the case of your machine, rather than a Windows 7 COA?
That being the case, then your only hope of avoiding a reformat is this...

Click on the Start button (Windows Orb) and in the Search box type

SLUI 3

the 'Enter your product Key' wizard should come up
Enter the key 74T2M-DKDBC-788W3-H689G-6P6GT
and follow the instructions - what happens?

Reboot - what happens?
post another MGADiag report.
My System SpecsSystem Spec
Reply

 Error 0x800723 trying to Activate a LEGAL install of Win7 Pro 64Bit! I




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