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Windows 7: Constant Windows Update Error 80070308

22 Sep 2015   #1
smcnally

Windows 7 Home Premium
 
 
Constant Windows Update Error 80070308

Everytime I try and load windows updates I get error message 80070308.

Now have 24 updates which cannot be loaded.

Also cannot download iTunes as I get the same 80070308 error message.

Tried to follow some of your previous threads recommendations without success.

Desperately need help as the Windows website is useless


My System SpecsSystem Spec
.
22 Sep 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Please complete this tutorial so are expert can have a look.

Windows Update Posting Instructions
My System SpecsSystem Spec
26 Sep 2015   #3
smcnally

Windows 7 Home Premium
 
 

Copy of screenshot showing error code after update failure and CBS log as requested


Attached Images
Constant Windows Update Error 80070308-capture.png 
My System SpecsSystem Spec
.

27 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...and the rest of the requested data?
My System SpecsSystem Spec
28 Sep 2015   #5
smcnally

Windows 7 Home Premium
 
 

1. Ran SURT - keeps downloading Hotfix for Windows (KB947821) but makes no difference
2. Ran SFC scan - makes some fixes but large number of fixes cannot be made
3. Windows Error Code - 80070308 always appears and updates fail - screenshot previously sent
4. Log Collection - zip copy previously enclosed in post
My System SpecsSystem Spec
29 Sep 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's only the CBS.log - we need the rest of the collected data as well.
My System SpecsSystem Spec
30 Sep 2015   #7
smcnally

Windows 7 Home Premium
 
 

Cannot zip folder small enough to send as attachment.

Have copied files into dropbox folder. Link below

https://www.dropbox.com/sh/09spt676s...e-9h_VHJa?dl=0
My System SpecsSystem Spec
01 Oct 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The remaining errors in the SFC scan can be ignored - they will be fixed once you install the latest updates from MS.
CheckSUR is clear,

There is an error on the CBS log indicating a reboot is set - ant it appears not to be properly clearing.

Open an Elevated Command Prompt, and run the following commands


Code:
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG DELETE HKLM\COMPONENTS /V PendingRequired
 
.
then reboot, and try Windows Update again.
My System SpecsSystem Spec
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 Constant Windows Update Error 80070308




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