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Windows 7: Cannot Update Windows 7 x64 SP1 - Error 0x80073712

30 Sep 2015   #1
Ashes123

Windows 7 Ultimate x64
 
 
Cannot Update Windows 7 x64 SP1 - Error 0x80073712

I'm currently trying to get this PC updated ( father's ).

I managed to update all important ones besides the SP1.
When trying to update via update tool or manually it fails with the code 80073712.
After running the SURT and a sfc /scannow my CheckUSR looks liek this.

17 error found 11 fixed. 6 remaining in the log below.

Any and all help would be greatly appreciated!

dropboxlink for .rar components file :

https://www.dropbox.com/sh/4ww0vla0a...8pf_Lj1Xa?dl=0




Attached Files
File Type: log CheckSUR.log (1.7 KB, 3 views)
My System SpecsSystem Spec
.
30 Sep 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Code:
Checking Component Store
(f)	CSI Payload File Missing	0x00000000	app950.fon	amd64_microsoft-windows-font-bitmap-terminal_31bf3856ad364e35_6.1.7600.16385_none_70644a8bdb0d9303	
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-securestartup-prompt_31bf3856ad364e35_6.1.7600.16385_none_4c045ec8fdc52d34	identity and keyform do not match; keyform is wrong.
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-interface_31bf3856ad364e35_6.1.7600.16385_none_30a6199da946ed8a	identity and keyform do not match; keyform is wrong.
(f)	CSI Corrupt Component Keyform	0x00000000	identity	amd64_microsoft-windows-tapi3_31bf3856ad364e35_6.1.7600.16387_none_bd3da371a9417462	identity and keyform do not match and neither is right.
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguagepack_31bf3856af364e35_6.1.7600.16385_57bd1e3dcc9b84fe	amd64_microsoft-windows-i..ntication.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_d5a76a345194464f	
(f)	CSI C Mark Deployment Missing	0x00000000	c!microsoft-w..anguaeepack_31bf3856ad364e35_6.1.7600.16385_57bd1e3dcc9b84fe	wow64_microsoft-windows-processmodel.resources_31bf3856ad364e35_6.1.7600.16385_ja-jp_da73688896f64a95	

Summary:
Seconds executed: 2002
 Found 6 errors
  CSI Corrupt Component Keyform Total count: 3
  CSI C Mark Deployment Missing Total count: 2
  CSI Payload File Missing Total count: 1
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
30 Sep 2015   #3
Ashes123

Windows 7 Ultimate x64
 
 

I did, its in the dropbox link i think.
My System SpecsSystem Spec
.

30 Sep 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - sorry! (missed that) - I'll get to it when I can, but it's likely to be the weekend
My System SpecsSystem Spec
30 Sep 2015   #5
Ashes123

Windows 7 Ultimate x64
 
 

doesnt matter really, any help is appreciated
My System SpecsSystem Spec
01 Oct 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've had a quick look - and the signs aren't good
If I fix the errors shown above, suddenly the registry hive becomes largely unreadable, due to corruption issues.

Perhaps we should check for causes before attempting a fix...
PLeasse check out the RAM using Memtest86= - see the tutorial here...
RAM - Test with Memtest86+
Run at least three full passes.
My System SpecsSystem Spec
01 Oct 2015   #7
Ashes123

Windows 7 Ultimate x64
 
 

Running memtest, 16gb we'll see tomorrow.
My System SpecsSystem Spec
02 Oct 2015   #8
Ashes123

Windows 7 Ultimate x64
 
 

Memtest ran without any errors. Worth mentioning that I replaced the ram a while ago with compatible, new ram.
My System SpecsSystem Spec
02 Oct 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It may be a hangover from the old RAM, then.
I'll see what I can do with the hive - but you may want to prepare for the contingency of a repair install.
My System SpecsSystem Spec
06 Oct 2015   #10
Ashes123

Windows 7 Ultimate x64
 
 

Had any time or luck with the hive ? Or should i consider a clean install ?
My System SpecsSystem Spec
Reply

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