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Windows 7: Can't install SP1 - is this installation genuine?

08 Oct 2015   #1
thegurg

Windows 7 64 bit
 
 
Can't install SP1 - is this installation genuine?

I've been asked to help a friend with a Windows 7 computer. The aim is to install SP1 so he can move to Windows 10.

SP1 update will not complete and terminates with the following message:
Installation was not successful
The referenced assembly could not be found
error_sxs_assembly_missing(0X80073701)

After running the MS windows update readiness tool:

- same result

Windows update troubleshooter didn't help.

Running sfc/ scannow gave the following result:
Windows Resource Protection found corrupt files but was unable to fix some of th em.

and the long log file included:

corrupted file [ml:60{30},l:58{29}]"\??\C:\Windows\SysWOW64\en-US"\[l:28{14}]"iassdo.dll.mui"; source file in store is also corrupted.

Googling this brought up an opinion that this indicates the installation is non legit.

Running MGAdiag.exe gives the result shown below. Does this shed any light on the problem?




Code:
Diagnostic Report (1.9.0027.0): 
----------------------------------------- 
Windows Validation Data--> 
 
Validation Code: 0 
Cached Online Validation Code: 0x0 
Windows Product Key: *****-*****-V9488-FGM44-2C9T3 
Windows Product Key Hash: rmk1OjF0iZq7gQoRmEcpnJHr0oc= 
Windows Product ID: 00426-OEM-8992662-00010 
Windows Product ID Type: 2 
Windows License Type: OEM SLP 
Windows OS version: 6.1.7600.2.00010100.0.0.001 
ID: {E641ADC0-AC5F-4DA4-905E-7417A5DDEE33}(1) 
Is Admin: Yes 
TestCab: 0x0 
LegitcheckControl ActiveX: N/A, hr = 0x80070002 
Signed By: N/A, hr = 0x80070002 
Product Name: Windows 7 Ultimate 
Architecture: 0x00000009 
Build lab: 7600.win7_gdr.150318-1623 
TTS Error:  
Validation Diagnostic:  
Resolution Status: N/A 
 
Vista WgaER Data--> 
ThreatID(s): N/A, hr = 0x80070002 
Version: N/A, hr = 0x80070002 
 
Windows XP Notifications Data--> 
Cached Result: N/A, hr = 0x80070002 
File Exists: No 
Version: N/A, hr = 0x80070002 
WgaTray.exe Signed By: N/A, hr = 0x80070002 
WgaLogon.dll Signed By: N/A, hr = 0x80070002 
 
OGA Notifications Data--> 
Cached Result: N/A, hr = 0x80070002 
Version: N/A, hr = 0x80070002 
OGAExec.exe Signed By: N/A, hr = 0x80070002 
OGAAddin.dll Signed By: N/A, hr = 0x80070002 
 
OGA Data--> 
Office Status: 109 N/A 
OGA Version: N/A, 0x80070002 
Signed By: N/A, hr = 0x80070002 
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 
 
Browser Data--> 
Proxy settings: N/A 
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) 
Default Browser: C:\Users\Rodney\AppData\Local\Google\Chrome\Application\chrome.exe 
Download signed ActiveX controls: Prompt 
Download unsigned ActiveX controls: Disabled 
Run ActiveX controls and plug-ins: Allowed 
Initialize and script ActiveX controls not marked as safe: Disabled 
Allow scripting of Internet Explorer Webbrowser control: Disabled 
Active scripting: Allowed 
Script ActiveX controls marked as safe for scripting: Allowed 
 
File Scan Data--> 
 
Other data--> 
Office Details: <GenuineResults><MachineData><UGUID>{E641ADC0-AC5F-4DA4-905E-7417A5DDEE33}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2C9T3</PKey><PID>00426-OEM-8992662-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-379781888-3575342526-1088864271</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>IMEDIA B2316 AIO</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>PBDV10.P18</Version><SMBIOSVersion major="2" minor="5"/><Date>20080910000000.000000+000</Date></BIOS><HWID>8BBA3607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>   
 
Spsys.log Content: 0x80070002 
 
Licensing Data--> 
Software licensing service version: 6.1.7600.16385 
 
Name: Windows(R) 7, Ultimate edition 
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel 
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f 
Extended PID: 00426-00178-926-600010-02-2057-7600.0000-2512014 
Installation ID: 021326062915837631500374217052846392415442201244461751 
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 
Partial Product Key: 2C9T3 
License Status: Licensed 
Remaining Windows rearm count: 3 
Trusted time: 08/10/2015 12:09:20 
 
Windows Activation Technologies--> 
HrOffline: 0x00000000 
HrOnline: 0x00000000 
HealthStatus: 0x0000000000000000 
Event Time Stamp: 10:6:2015 19:37 
ActiveX: Registered, Version: 7.1.7600.16395 
Admin Service: Registered, Version: 7.1.7600.16395 
HealthStatus Bitmask Output: 
 
 
HWID Data--> 
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GF4QxEGYNXsxbRzqBQickLoRKbSw4NkKoU= 
 
OEM Activation 1.0 Data--> 
N/A 
 
OEM Activation 2.0 Data--> 
BIOS valid for OA 2.0: yes 
Windows marker version: 0x20001 
OEMID and OEMTableID Consistent: yes 
BIOS Information:  
  ACPI Table Name    OEMID Value    OEMTableID Value 
  APIC            091008        APIC1400 
  FACP            091008        FACP1400 
  HPET            091008        OEMHPET0 
  MCFG            091008        OEMMCFG  
  WDRT            091008        NV-WDRT  
  SLIC            ACRSYS        ACRPRDCT 
  OEMB            091008        OEMB1400 
  NVHD            091008        NVHDCP  
  SSDT            DpgPmm        CpuPm



My System SpecsSystem Spec
.
08 Oct 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You are correct the install is counterfeit.
You have a HP product I.D. on a Packard Bell/Acer computer.

Quote:
<Manufacturer>Packard Bell BV</Manufacturer><Model>
Quote:
Windows Product ID: 00426-OEM-8992662-00010

Win 7,Ultimate,HP,XXXXX-OEM-8992662-00010

You have a OEM_SLP channel Date>20080910000000.000000+000</Date></BIOS>
Windows 7 didn't even come out until 2009.

Your friend needs to buy Windows 7 with the proper legal COA key and do a Clean Install.
Be very careful where Windows 7 is bought. Their are a lot of counterfeits being sold.
Stay off of eBay looking for Windows 7.
I buy my Windows 7 from a local retailer.
My System SpecsSystem Spec
08 Oct 2015   #3
thegurg

Windows 7 64 bit
 
 

Thankyou for your response. I think you are correct, however;

The computer had Vista on and he had it upgraded to W7 by a friendly helpful chap from the local computer shop, so not a clean install - could that explain the 2008 date?


You say the Product ID relates to another make of computer - to HP: Can a Windows OS not be legitimately used on another make of computer?

I note that MGAdiag results do not give the full product key, but the product ID and the part of the key given match a list of product IDs with matching product keys given online (under the heading Crack and Cheat The Net - hmm)

I have just learned also that he paid just 50 all in for the "upgrade" from Vista to this apparently cracked version of W7 - so not sure what he expected for that and not happy I've wasted so much time trying to install the update.

You suggest buying W7 instead of W10 - is that a cheaper route to W10?
My System SpecsSystem Spec
.

08 Oct 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You can buy either one. I think the prices are about the same. You just must be careful where you buy them so you don't get a counterfeit.
My System SpecsSystem Spec
Reply

 Can't install SP1 - is this installation genuine?




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