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Windows 7: Windows Updated Error code 80073712, Log files included

14 Oct 2015   #1
stan6595

Windows 7 OEM 64bits
 
 
Windows Updated Error code 80073712, Log files included

I tried to update and install KB3074543; however, every time I tried to install the error code keeps pops out.

I tried several methods like SURT, SFC scan, clean up the cache, Microsoft fix it, Windows Update fix, manually install the update, but none of them works

Here is my Log files folder, please take a look.

Microsoft services

Thank you


My System SpecsSystem Spec
.
15 Oct 2015   #2
stan6595

Windows 7 OEM 64bits
 
 

Anyone have the solution to solve this?
My System SpecsSystem Spec
19 Oct 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The latest run of CheckSUR did not complete properly - however, the previous run shows the following problems...
Code:
Summary:
Seconds executed: 652
 Found 20 errors
  CSI Manifest All Zeros Total count: 12
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 3

Unavailable repair files:
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_db8e43bd52093c31.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_8377c4b81100cebe.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_4d22bd24c71e8d8d.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_04f84370ee9f7a3d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.18923_en-us_bd7eea74f3cdb50d.manifest
	winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_a6b102870d755c44.manifest
	winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_6ca9dcca2aa875f5.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.18923_none_f62b5aac4a97fe2d.manifest
	winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.23126_en-us_c4c05bcf6bb0e368.manifest
	winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7601.23126_none_ee2a5b8308472174.manifest
	winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.18923_none_63f0a512ad76e656.manifest
	winsxs\manifests\amd64_netfx-system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.23126_none_df5d72be643fa564.manifest
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_1_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat
	servicing\packages\Package_for_KB3074543~31bf3856ad364e35~amd64~~6.1.1.0.cat

I'll post a fix protocol for these errors when I can get to it.
My System SpecsSystem Spec
.

19 Oct 2015   #4
stan6595

Windows 7 OEM 64bits
 
 

Thank you.

Looking forward to hear back from you.

My System SpecsSystem Spec
19 Oct 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - st6aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder st6aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
19 Oct 2015   #6
stan6595

Windows 7 OEM 64bits
 
 

Hi, here is the log file.

Please take a look

Thank you


Attached Files
File Type: log CheckSUR.log (395 Bytes, 3 views)
File Type: log CheckSUR.persist.log (71.3 KB, 1 views)
My System SpecsSystem Spec
20 Oct 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is clear now - please do a Check for updates, and attempt to install ONLY the oldest update found.
If it goes in OK, try the rest.
If it fails, post the C:\Windows\windowsupdate.log file.
My System SpecsSystem Spec
20 Oct 2015   #8
stan6595

Windows 7 OEM 64bits
 
 

Thank you. All the updates are working now.
My System SpecsSystem Spec
21 Oct 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
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 Windows Updated Error code 80073712, Log files included




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